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Hotel Altus Palace - Destigo Hotels

5.0 star property
5-star luxury hotel in Wroclaw City Center

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Photo gallery for Hotel Altus Palace - Destigo Hotels

Pool
Creator video - submitted by Anastasia Po Photo
Interior
Exterior
Breakfast, lunch, dinner served; international cuisine

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
15 Wierzbowa, Wroclaw, Dolnoslaskie, 50-055
  • Place, Wroclaw SPA Center
    ‪1 min walk‬
  • Place, Wroclaw Market Square
    ‪7 min walk‬
  • Place, Wroclaw Town Hall
    ‪9 min walk‬
  • Airport, Wroclaw (WRO-Copernicus)
    ‪17 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

10.0 out of 10
Exceptional
(8 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.8 out of 10
Exceptional
(22 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

9.8 out of 10
Exceptional
(6 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.6 out of 10
Exceptional
(9 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Double Room

Junior Double Room

Junior Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Design Double Room (with Mezzanine)

Design Double Room (with Mezzanine)

Design Double Room (with Mezzanine)

  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Studio Suite

Junior Studio Suite

Junior Studio Suite

  • 51 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Apartment

Superior Apartment

Superior Apartment

  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Exclusive Apartment

Exclusive Apartment

Exclusive Apartment

  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Wroclaw

Wroclaw City Center stay.A stay at this Wroclaw City Center hotel places you steps from Wroclaw SPA Center and within a 5-minute walk of Wroclaw Puppet Theater. Monument of Rota master Pilecki and Wroclaw Opera are also within half a mile (1 km).

What's nearby

  • Wroclaw SPA Center - 1 min walk - 0.2 km
  • Quarter of Four Denominations - 5 min walk - 0.4 km
  • Wroclaw Market Square - 7 min walk - 0.7 km
  • Wroclaw Town Hall - 9 min walk - 0.8 km
  • Wroclaw University - 10 min walk - 0.9 km

Getting around

  • Wrocław Central Station - 10 min walk
  • Wroclaw (WRO-Copernicus) - 29 min drive

Restaurants

  • ‪Gniazdo - ‬5 min walk
  • ‪Cafe Berg - ‬3 min walk
  • ‪Falla - ‬6 min walk
  • ‪Brusco - ‬4 min walk
  • ‪Woosabi Good Vibes Lounge - ‬6 min walk

About this property

Hotel Altus Palace - Destigo Hotels

5-star luxury hotel in Wroclaw City Center
Hotel Altus Palace - Destigo Hotels offers its guests a full-service spa, a hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

3 meeting rooms and coworking spaces are available. A 24-hour fitness center, spa services, and multilingual staff are also featured at the luxury Hotel Altus Palace - Destigo Hotels. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Hotel Altus Palace - Destigo Hotels was completed in July 2022.

Smoking is allowed in designated areas at this 5-star Wroclaw hotel.

  • 81 guestrooms or units
  • 6 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Computer for guest use
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hotel Altus Palace - Destigo Hotels offers 81 accommodations with minibars and safes. Each accommodation is individually decorated. 43-inch LCD televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include massages.

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Uncovered self parking on site (PLN 150 per day)
  • Valet parking on site (PLN 150 per day)
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; PLN 130 to 130 for adults and PLN 130 to 130 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 43-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: PLN 150 per pet, per day
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PLN 130 to 130 for adults, and PLN 130 to 130 for children
  • Airport shuttle fee: PLN 100 per vehicle (one-way, maximum occupancy 4)
  • Uncovered self parking fee: PLN 150 per day
  • Valet parking fee: PLN 150 per day
  • Pet fee: PLN 150 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Altus Palace
Altus Destigo Hotels Wroclaw
Hotel Altus Palace Destigo Hotels
Hotel Altus Palace - Destigo Hotels Hotel
Hotel Altus Palace - Destigo Hotels Wroclaw
Hotel Altus Palace - Destigo Hotels Hotel Wroclaw

Hotel Altus Palace - Destigo Hotels Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 375 out of 447 reviews
Rating 8 - Good. 52 out of 447 reviews
Rating 6 - Okay. 12 out of 447 reviews
Rating 4 - Poor. 3 out of 447 reviews
Rating 2 - Terrible. 5 out of 447 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

CHARLES, Yuma

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful little hotel, full amenities, wonderful staff, great location
Stayed 4 nights in Dec 2025

10/10 Excellent

Wojciech

Stayed 1 night in Sep 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, excellent walkable location, very clean . The staff was very friendly. Michelin recommended.
Stayed 1 night in Sep 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice 5 star with great service. Enjoyed our stay.
Stayed 3 nights in Sep 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, great location, the bed was amazing.
Stayed 3 nights in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Colin, Stow

Stayed 1 night in Aug 2025

10/10 Excellent

Colin, Stow

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The remolded palace was elegant and pleasing for those who can appreciate the art deco styles. The staff was very helpful. The restaurant was excellent. We lkke the convenient location where it was a short walk to the train station anx thd old town center. It was a great location for tourists visiting.
Stayed 2 nights in Aug 2025

10/10 Excellent

Harold, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolute gem. Located next to the old town and working a lovely park.
Stayed 3 nights in Aug 2025

10/10 Excellent

peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old world luxury in convenient central location

Fantastic room [the larger suites], solid breakfast and service at restaurant. Jacuzzi and Saunas is a great place to relax - very clean. What could be improved is to provide body wash small bottles n rooms with bathtub. Gym, while good use of space, is tiny and could have heavier dumbbells to get a workout Also, has dog friendly rooms in case travling with family/friends that have small dogs. Location next to park and creek ideal for walking, jogging, and biking. Overall 9/10
Stayed 4 nights in Aug 2025

10/10 Excellent

Eva

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Ada

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very nice and clean. It is within a walkable distance to the city center and multiple restaurants. The noise level from the street can be overwhelming at times (especially with the trams passing). The noise made it challenging for us to get rest. We were also surprised that the staff did not offer to help with our luggage given the 5-star rating. Overall, the stay was okay.
Stayed 1 night in Aug 2025

10/10 Excellent

Agata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Marcin

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not bad hotel but not necessarily worth the price they are asking for it. I stayed one night and frankly, you are getting all the same experience in any decent chain hotel - just at a more reasonable price. Maybe it’s just me not feeling the pompous vibe of this place.
Stayed 1 night in Aug 2025

10/10 Excellent

Beata

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2025

8/10 Good

Alok Rajesh, Charlotte

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Walkable to old town square.
Stayed 4 nights in Aug 2025

10/10 Excellent

Nick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building with a nice sauna. Very friendly and helpful staff 🙂. We really enjoyed our stay.
Stayed 2 nights in Jul 2025

4/10 Poor

mark

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
A limited hotel with less than adequate facilities and rude staff! We won’t be using this hotel again.
Stayed 3 nights in Jun 2025

10/10 Excellent

Gillian

Beautiful hotel
Stayed 7 nights in Jul 2025

10/10 Excellent

Daniel

Stayed 2 nights in Jul 2025

6/10 Okay

sylwia

Travelled with family
Liked: Cleanliness, property conditions & facilities
The hotel is located directly next to public transportation which creates a very noisy environment.
Stayed 2 nights in Jul 2025

10/10 Excellent

Richard

Stayed 3 nights in Jul 2025

10/10 Excellent

Oleg

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice location, had to request a room change, assistant manager Julia was very helpful. Overall we are happy with our stay.
Stayed 5 nights in Jun 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel!
Stayed 1 night in Jun 2025