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Crowne Plaza Wuxi City Center by IHG

5.0 star property
Family-friendly 5-star hotel near Nanchan Temple Antique Market

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Photo gallery for Crowne Plaza Wuxi City Center by IHG

Exterior
Property amenity
2 bars/lounges
Property amenity
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Spa
  • Parking included
  • Breakfast available
  • 24/7 front desk

Explore the area

View in a map
18 Yonghe Road Nanchang District, Wuxi, Jiangsu, 214023
  • Nanchan Temple
    ‪2 min drive‬
  • Nanchan Temple Antique Market
    ‪2 min drive‬
  • Center 66
    ‪4 min drive‬
  • Wuxi (WUX-Shuofang)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (High Floor)

1 bedroom, down comforters, minibar, in-room safe

Standard Room, 1 King Bed (High Floor)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, down comforters, minibar, in-room safe

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Business Lounge Access (High Floor)

1 bedroom, down comforters, minibar, in-room safe

Standard Room, 1 King Bed, Business Lounge Access (High Floor)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Business Lounge Access (Canal View, High Floor)

1 bedroom, down comforters, minibar, in-room safe

Standard Room, 1 King Bed, Business Lounge Access (Canal View, High Floor)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, down comforters, minibar, in-room safe

Suite, 1 Bedroom

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Business Lounge Access (Canal View)

1 bedroom, down comforters, minibar, in-room safe

Suite, 1 Bedroom, Business Lounge Access (Canal View)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Business Lounge Access

1 bedroom, down comforters, minibar, in-room safe

Suite, 1 Bedroom, Business Lounge Access

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Business Lounge Access (High Floor)

1 bedroom, down comforters, minibar, in-room safe

Suite, 1 Bedroom, Business Lounge Access (High Floor)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room (Upgraded)

1 bedroom, down comforters, minibar, in-room safe

Standard Room (Upgraded)

  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Room

1 bedroom, down comforters, minibar, in-room safe

Standard Room

  • Sleeps 3
  • 1 Twin Bed

View all photos for Suite

1 bedroom, down comforters, minibar, in-room safe

Suite

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Canal View)

1 bedroom, down comforters, minibar, in-room safe

Suite, 1 Bedroom (Canal View)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

1 bedroom, down comforters, minibar, in-room safe

Standard Room, 2 Twin Beds

  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds (High Floor)

Standard Room, 2 Single Beds (High Floor)

Standard Room, 2 Twin Beds (High Floor)

  • Sleeps 3
  • 2 Twin Beds

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Exterior

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About the area

Wuxi

Liangxi District stay.With a stay at this Liangxi District hotel, you'll be within half a mile (1 km) of Wuxi Museum and 2 miles (3 km) of Nanchan Temple Antique Market. Center 66 and Sanyang Parkson are also within 3 miles (5 km).

What's nearby

  • Nanchan Temple - 2 min drive - 2.4 km
  • Nanchan Temple Antique Market - 2 min drive - 2.5 km
  • Wuxi Yaohan - 4 min drive - 3.4 km
  • Center 66 - 4 min drive - 3.7 km
  • Wuxi High-tech Zone - 4 min drive - 4.0 km

Getting around

  • Suzhou New District Railway Tram Stop - 30 min drive
  • Shanghai Pudong Intl. Airport (PVG) - 149 min drive

Restaurants

  • Burger King 汉堡王
  • Feng Yuan Cantonese Restaurant
  • ‪小胖子功夫龙虾 - ‬7 min walk
  • ‪北疆饭店 - ‬7 min walk
  • 荞麦家

About this property

Crowne Plaza Wuxi City Center by IHG

Family-friendly 5-star hotel near Nanchan Temple Antique Market
Crowne Plaza Wuxi City Center by IHG offers its guests a full-service spa, an indoor pool, and a health club. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi and wired Internet.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 1141 square feet (106 square meters) and includes conference space. A sauna, spa services, and a terrace are also featured at the luxury Crowne Plaza Wuxi City Center by IHG. Self parking is free.

Smoking is allowed in designated areas at this 5-star Wuxi hotel.

  • 1 building
  • 400 guestrooms or units
  • 22 levels
  • 5 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • 1141 sq ft of conference space
  • 106 sq m of conference space
  • Built in 2007
  • Deli
  • Kid's club (free)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
Crowne Plaza Wuxi City Center by IHG offers 400 accommodations with DVD players and minibars. Beds feature down comforters. LCD televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with slippers, complimentary toiletries, and hair dryers.

This Wuxi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Languages

Chinese (Mandarin), English

Similar properties

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  • Parking included
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CA $96 total
includes taxes & fees
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Property amenities

Family friendly

  • Arcade/game room
  • DVD player
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee
  • 2 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Free children's club
  • Full-service spa
  • Health club
  • Indoor pool
  • Playground
  • Sauna
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • DVD player
  • LCD TV with cable/satellite channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 12:30 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11:30 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 250.0 per stay.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: CNY 250.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Crowne Plaza Wuxi City Center Hotel
Kempinski Wuxi
Kempinski Wuxi Hotel
Wuxi Kempinski
Wuxi Kempinski Hotel

Crowne Plaza Wuxi City Center by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 29 out of 73 reviews
Rating 8 - Good. 28 out of 73 reviews
Rating 6 - Okay. 12 out of 73 reviews
Rating 4 - Poor. 2 out of 73 reviews
Rating 2 - Terrible. 2 out of 73 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Justus

Business traveller
Liked: Staff & service
Good for the price. Lobby and some areas may been some renewal
Stayed 3 nights in Mar 2025

8/10 Good

Hans

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Dongmock

Stayed 2 nights in Nov 2024

10/10 Excellent

Palanisamy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch room, wifi worked, nice desk, upscale bathroom with both bath and shower, included rain forest nozzle. Staff is very friendly, usually greeting you with a smile and saying "Good morning," even when just walking by. No gift shop. Nice selection of sandwiches, sodas when going out for the day. Lucas, the concierge, was awesome. He knew I like Diet Coke and made sure I had one before leaving on a tour. The bar/cafe is iffy--for me. Live music, very loud, and hardly anyone in the cafe ... I think the music drives people away. It did me! I didn't want to have a nice drink and meal with that music pounding in my ears!! So I went elsewhere. But overall, top notch place, and great staff, with a working knowledge of English.
Stayed 3 nights in Sep 2019

10/10 Excellent

Lerusha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GOOD FOR BUSINESS

Good stay, clean, neat and convenient.
Stayed 3 nights in Aug 2019

8/10 Good

Hejian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was excellent, except no power = nothing worked for more than 2 hours on Monday. Waited more than 30 min. for an elevator.
Stayed 4 nights in Jun 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Mixed experience: not sure if I would stay again.

This is considered a "5 star" hotel in China. For a large international brand, there were issues: 1. Front desk staff was friendly and helpful, with most speaking proficient English. Sven was especially helpful. 2. Restaurant and wait staff were not as proficient with English. 3. Public areas were looking worn-out/dated. Chairs in restaurants were too low for the tables. 4. Food in restaurants was good, but service was slow. 4. Room service was fairly priced, but repeated things like forgetting silverware, condiments, or incomplete orders made the process not enjoyable. 5. One night, my child had a nose bleed. There was blood on the linens. Upon check-out we found we were charged an extra "cleaning fee" for this. While this type of charge may be common (?) in China, I have never had it happen in Europe, the United States or other Asian countries. For a minor incident over a 9 night stay, I thought this was a bit much. I had never had this happen to me in China before.
Stayed 8 nights in Jul 2018

8/10 Good

Colorful, SF, CA

Liked: Cleanliness, staff & service, room comfort

Location location location

Check-in is fast and a room with great view is assigned. Staff is very efficient and nice. The hotel’s decoration is golden tone and it reminds me China’s 1980s’ Canton area vulgarly decorating style. The room is a business suite and equipped with desk, basic business tools such as stapler, paper clips, eraser, etc. Internet cable is also ready. WiFi is free. However, they still use 1980s’ electric kettle and instant coffee. There is no brand name for anything. Location is terrible. It is not too far away from major attractions but public transportation is limited. It is not walking distance to anywhere. Also, because of the one-way traffic next to the hotel, it is very difficult for the local Didi drivers to find where the entrance is. This city has a dedicated lane for bike riders. However, because cars double park so frequently and occupy the bike lane, bike riders often have to risk their life being hit by a car.
Stayed 2 nights in Mar 2018

4/10 Poor

thomas

Liked: Cleanliness
Disliked: Staff & service

False advertising

There are multiple problems with this hotel. Most importantly, the rooms we rented were supposed to be 45 square meters large but the truth is that they were less than half the size - clearly false advertising - beware! Relatively speaking, the rooms are tiny. In addition, the service was well-meaning but poor, the restaurants were mediocre, and extra purchases were expensive (a bottle of water was the equivalent of more than $3, a small latte the equivalent of more than $11 ....). I would recommend other hotels in Wuxi that are better.
Stayed 5 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice property

Nice hotel. Friendly staff. TV channel selections limited.
Stayed 2 nights in Sep 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel status

Good hotel food and beer to expensive rooms excellent

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything you expect from a 5 Star hotel is there

As usual, a great Kempinski, my favorite choice.

8/10 Good

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall the facilities were fine. One issue was the TV programming. The international stations always had a blue image indicating the signal was not good. This happened each and every time we watched TV.

10/10 Excellent

Muyuan Michael, Austin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kempinsiki review

Good location and very relaxing.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel. Very clean and well kept. The gym is basic but the equipment is in good condition. I would love to go back!

10/10 Excellent

Muyuan Michael, Austin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kempensiki Wuxi review

Very accommodating and relaxing for my short trip.

8/10 Good

Tanos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Food was not that good

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is definitely a 4+ stars. Situated close to Wuxi subway and major attractions.

10/10 Excellent

YU, CHINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It's a geat experience

Very happy for this travel.

6/10 Okay

John, Dallas

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Wuxi hotel

Disappointed. I thought the property would be nicer. The room decoration was outdated.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel

I stayed in this hotel twice and both times it delivered to the best of my expectations. There's nothing I dislike about this hotel. It has great service, very good food, especially for westerners. The Paulaner restaurant in the lobby is awesome. It serves very good choice of German-style food. The staff speaks English. The internet is free, and you can get higher speed wired access (four Mbit up/down) for a very small amount.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel with fantastic service.

I enjoyed my stay at the Wuxi Kempinski very much. The staff were polite and very helpful and the room was very clean and comfortable. My only concern would be the exorbitant price of the room service.