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Hotel Balcón del Parque

3.0 star property
3-star hotel in Xalapa Centro

Choose dates to view prices

Photo gallery for Hotel Balcón del Parque

Presidential Cabin
Presidential Room
Senior Room
Superior Room | Bathroom
Reception

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Rafael Ramírez, 62, Xalapa, VER, 91000
  • Place, Los Tecajetes Park
    ‪1 min walk‬
  • Place, State Theatre
    ‪5 min walk‬
  • Place, Xalapa Cathedral
    ‪7 min drive‬
  • Airport, Xalapa, Veracruz (JAL-El Lencero)
    ‪24 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

8.6 out of 10
Excellent
(11 reviews)
  • Park view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.6 out of 10
Exceptional
(7 reviews)
  • Park view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Junior Room

Junior Room | View from room

Junior Room

10.0 out of 10
Exceptional
(1 review)
  • Park view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Senior Room

Senior Room

Senior Room

10.0 out of 10
Exceptional
(1 review)
  • Park view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Superior Room

Superior Room

Superior Room

10.0 out of 10
Exceptional
(2 reviews)
  • Park view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Cabin

Family Cabin

Family Cabin

10.0 out of 10
Exceptional
(1 review)
  • Park view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Presidential Cabin

Presidential Cabin

Presidential Cabin

10.0 out of 10
Exceptional
(5 reviews)
  • Park view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Presidential Room

Presidential Room

Presidential Room

10.0 out of 10
Exceptional
(3 reviews)
  • Park view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the area

Xalapa

Xalapa Centro stay.You'll be steps from Los Tecajetes Park and within a 10-minute walk of State Theatre with a stay at this Xalapa Centro hotel. Xalapa Metropolitan University and IMAC Xalapa are also within half a mile (1 km).

What's nearby

  • Los Tecajetes Park - 1 min walk - 0.1 km
  • State Theatre - 5 min walk - 0.5 km
  • Juarez Park - 19 min walk - 1.6 km
  • Palacio de Gobierno - 6 min drive - 1.9 km
  • Xalapa Cathedral - 7 min drive - 1.9 km

Getting around

  • Xalapa Station - 13 min drive
  • Xalapa, Veracruz (JAL-El Lencero) - 26 min drive

Restaurants

  • ‪Tacos Meridiano - ‬5 min walk
  • ‪La Estancia de los Tecajetes - ‬7 min walk
  • ‪Hotel Xalapa - ‬6 min walk
  • ‪Asadero Cien - ‬4 min walk
  • ‪Esquites Sayago - ‬5 min walk

About this property

Hotel Balcón del Parque

3-star hotel in Xalapa Centro
There's a restaurant on site. Public spaces have free WiFi. Free self parking is available.

This 3-star Xalapa hotel is smoke free.

  • 26 guestrooms or units
  • Front desk (24 hours)
  • Storage area for luggage
  • Elevator
  • No smoking on site
  • Dining venue
Hotel Balcón del Parque offers 26 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Beds feature down comforters and premium bedding. Smart televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Exterior
Holiday Inn Express Xalapa by IHG
Xalapa Centro
  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Gym
4.7 out of 5, Exceptional, 716 reviews
The price is CA $95
CA $112 total
includes taxes & fees
Jun 11 - Jun 12
Holiday Inn Express Xalapa by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (78 inch wide door)
  • Front entrance ramp
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • Smart TV with cable channels

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and cash.

Property is also known as

Hotel Balcón del Parque Hotel
Hotel Balcón del Parque Xalapa
Hotel Balcón del Parque Hotel Xalapa

Frequently asked questions

How close is Hotel Balcón del Parque to the airport?

Hotel Balcón del Parque is 11.1 mi (26-min drive) away from the Xalapa, Veracruz (JAL-El Lencero) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Balcón del Parque?

As of Jun 3, 2026, prices found for a 1-night stay for 2 adults at Hotel Balcón del Parque on Jun 7, 2026 start from CA $77, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Balcón del Parque have an airport shuttle?

Airport shuttle services are not available at Hotel Balcón del Parque.

Does Hotel Balcón del Parque offer free breakfast?

Hotel Balcón del Parque does not offer free breakfast.

Is there a casino at Hotel Balcón del Parque?

No, there is no casino at this hotel, but Big Bola Casino (9-min drive) is nearby.

What time is check-in at Hotel Balcón del Parque?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hotel Balcón del Parque?

This hotel offers free self parking.

Does Hotel Balcón del Parque have a pool?

Hotel Balcón del Parque does not have a pool.

Does Hotel Balcón del Parque have a restaurant?

Hotel Balcón del Parque is home to Sal & Piedra, which features garden views.

Does Hotel Balcón del Parque have a spa?

There are no spa services available at this hotel.

How close is Hotel Balcón del Parque to downtown Xalapa?

Hotel Balcón del Parque is 1.5 mi away from Xalapa.

Hotel Balcón del Parque Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 182 out of 221 reviews
Rating 8 - Good. 28 out of 221 reviews
Rating 6 - Okay. 5 out of 221 reviews
Rating 4 - Poor. 3 out of 221 reviews
Rating 2 - Terrible. 3 out of 221 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Malgorzata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place, big room, very comfortable, great food in the restaurant will be back.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Regino

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place !
Verified

10/10 Excellent

Geoffrey

Liked: Amenities
Beautiful view of the park
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

ANTONIO

Liked: Cleanliness, staff & service, property conditions & facilities
It Is a clean, nice and friendly. I love to come to this hotel.
Stayed 1 night in Apr 2025
Verified

8/10 Good

martin

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very clean, has a beautiful view of the Cajetes park and there is good transportation.
Stayed 3 nights in Jul 2024
Verified

8/10 Good

George

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

andres

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place well maintained very close to restaurants, parks
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay at Hotel Balcon!! The facility and park are just stunning.
Stayed 7 nights in Jun 2024
Verified

10/10 Excellent

walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very attentive and helpful. Good breakfast. Appeals to the independent traveler.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Adrián Neftali

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish I would’ve stayed longer.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Kamil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel but not in a convenient location. A bit far from coffee shops and restaurants.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and comfortable.
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Cora

Liked: Cleanliness, staff & service
.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kennie

Liked: Cleanliness, staff & service, property conditions & facilities
We were the only ones there so that was nice. The balcony was nice and a great view. Fairly close to where we wanted to be. Good parking facility.
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Oswaldo

Liked: Cleanliness, staff & service, amenities
.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

JOSE LUIS ORTIZ

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

ANTONIO

I love it
Stayed 1 night in May 2025
Verified

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Before I can give this excellent review they want me to write more - the hotel was great but restaurant was not very good even though staff was attentive.
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, amenities
10/10
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Barbara

Beautiful hotel with high view of a park in a revine below. The beds were firm and bedding very comfortable. The restaurant is good but separate from hotel so no tabs to room. Everything in Xalapa is a challenge to drive to because of the topography and one-way streets. We recommend taxis! Our overall experience was wonderful. Good value for the money! Our friends stayed in the 3rd floor special room. It was a little more expensive but an amazing room!
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
OK
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

susan

Liked: Cleanliness, staff & service, amenities
I was not happy regarding the late breakfast service and there were days that nothing was available. Otherwise it was a wonderful place , I loved it!
Stayed 4 nights in Oct 2024
Verified

8/10 Good

Claudia

Liked: Cleanliness, property conditions & facilities
The handicap parking spot should have a sign and the hotel should not allow just any car to park right in front of the handicap ramp. Everyday the ramp was blocked by a different car, and my disabled relative had a hard time going up the steps
Stayed 5 nights in Jun 2025