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Skytel Xi'an

3.5 star property
3.5-star hotel near Xi'an Bell Tower

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Photo gallery for Skytel Xi'an

View from property
Buffet
Lobby
Hallway
Suite | Private kitchen

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Room service
  • Housekeeping
  • Air conditioning
  • Laundry
  • Breakfast available

Explore the area

View in a map
South Street, 32, Xi'an, Shaanxi, 710001
  • Place, Xi'an Bell Tower
    ‪7 min walk‬
  • Place, Drum Tower
    ‪2 min drive‬
  • Place, Giant Wild Goose Pagoda
    ‪6 min drive‬
  • Airport, Xi'an (XIY-Xianyang Intl.)
    ‪30 min drive‬

Room options

View all photos for Fashion Room Single Bed

Fashion Room Single Bed

Fashion Room Single Bed

  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Business Room (1 king bed)

Business Room (1 king bed) | Living room

Business Room (1 king bed)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Triple Room

Superior Triple Room

Superior Triple Room

  • 40 sq m
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Family Suite

Family Suite

Family Suite

  • 80 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 2 Single Beds

Standard Room

Standard Room, 2 Single Beds

  • 27 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Business Twin Room

Business Twin Room | Living room

Business Twin Room

  • 28 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Executive Twin Room

Executive Twin Room

Executive Twin Room

  • 40 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room

Standard Room, 1 Queen Bed

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Room (1 king bed)

Executive Room (1 king bed)

Executive Room (1 king bed)

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Parent-Child Suite

Suite

Parent-Child Suite

  • 60 sq m
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed

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includes taxes & fees
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Skytel Xi'an Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 82 out of 410 reviews
Rating 8 - Good. 201 out of 410 reviews
Rating 6 - Okay. 75 out of 410 reviews
Rating 4 - Poor. 40 out of 410 reviews
Rating 2 - Terrible. 12 out of 410 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

4/10 Poor

Yee

Liked: Property conditions & facilities, room comfort

I will never return to this hotel again.

The staff is rude especially the chief of housekeeping. When I couldn’t find the face towels in the washroom, I called the receptionist. A lady came opening my door without knocking, I was quite shocked, luckily I latched the door. She asked me what was my problem , so I told her about the missing towels. She went into the washroom to check and she checked my bed too. She gave me a her disbelief look. When she came back with the towels, she asked me again whether I had misplaced somewhere. I was quite annoyed because of her accusation as if I had stolen the towels. The room was not properly clean too.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect central location in Xi'an. Very comfortable bed, spacious ultra modern ensuite. TV had China News in English. Helpful advice on which busses to take to reach out of city centre sites. Large desk with light . Good kettle/ fridge facilites. Plenty of coat hangers. I had an upgrade and a room with a view over the main road but good windows ment there was no noise to spoil the view.
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They locate at the great location and provide a good breakfast.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 7 nights in May 2019

8/10 Good

Wei Wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Conveniently located

Very strategic location, just 10 mins walk from the bell tower and mrt. A lot of shops nearby. Room was okay.
Stayed 3 nights in Jun 2019

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very convenient location

Stayed 6 nights in May 2019

8/10 Good

Hannah

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

8/10 Good

Yahui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good services and very convenient location.
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Stayed 3 nights in Apr 2019

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

The clerk at check-in was friendly and the room was clean. I asked for a wake-up call and it came right on the dot. The bathroom is modern and nice. The only flaw would be the toilet doesn't flush very hard; sometimes needed two times to get the job done. The water pressure in the shower is not very strong, but the water was hot. The bed was a bit hard, but I suppose for some that is not a bad thing. But these are minor and I just mention them for those who are quite picky. The location is the major selling point. Between the Bell Tower and City Wall, within walking distance of most major sites, which is good in a city that expansive.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Be careful which room you choose. The windows in the cheaper rooms do not open. When I stayed in mid-March, the central A/C had not yet shifted to cool air, and as I result my initial room was very warm and stuffy. After the first night, I changed to a room with a window that opens. Although the hallway smelled of cigarette smoke, my room was fine! Very convenient location for sightseeing in the old city! Many of the staff at the front desk speak English, but some do not. We were able to communicate using translation apps. The buffet breakfast (7:00-9:30am)--although not gourmet--was good! If you oversleep, there's a 24-hour Chinese fast food restaurant across the street.
Stayed 6 nights in Mar 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Satisfied and good
Stayed 4 nights in Mar 2019

10/10 Excellent

arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Awesome location, great value for price
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Need to vaccuum the carpet in the room regularly
Stayed 9 nights in Mar 2019

6/10 Okay

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
the location is excellent, on the main street and walking distance to transportation, shopping and restaurant
Stayed 3 nights in Jan 2019

8/10 Good

Yeow Hong

Liked: Staff & service, property conditions & facilities, room comfort

Recommended Hotel to Stay in Xi'an

Overall, the hotel is recommended although the carpet in the room is slightly dirty/stained.
Stayed 3 nights in Dec 2018

10/10 Excellent

Siti Rohani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s really convenient for us to shop around bcos it’s within walkable distance. From staff,room n location of e hotel is awesome.
Stayed 7 nights in Dec 2018

4/10 Poor

A

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Smelling toilet, not enough tissues papers. Otherwise ok.
Stayed 4 nights in Dec 2018

10/10 Excellent

Nat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and explained everything. The made phone calls for me and checked on tours and pickup. The room was very clean and comfortable. The location was excellent! I could walk less than 5 minutes to transportation, local restaurants, shopping and scenic sites.
Stayed 11 nights in Nov 2018

2/10 Terrible

Suzanne, Boston

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Broken shower, leaking sink, broken toilet, unusful tv .two nigts can not sleep because construction in 5 nigts stay .
Stayed 5 nights in Nov 2018

10/10 Excellent

Verified traveller

Stayed 3 nights in Nov 2018

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basically good -- incredibly convenient location, good price, comfy bed. However, the door stuck and required a fairly hefty shove to actually close, and the room smelled like cigarette smoke.
Stayed 2 nights in Nov 2018

10/10 Excellent

Hasan, Montpellier- France.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel, excellent location, everything was very good in this hotel. I highly recommend this hotel. if I go back to Xi'an I will repeat a reservation in the same hotel.
Stayed 4 nights in Nov 2018

10/10 Excellent

Verified traveller

Stayed 6 nights in Oct 2018