Ratings based on 192 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 2, 2024 on Hotels
by A traveller
Posted Mar. 2, 2024 on Expedia
It’s decent for a budget hotel. Stayed at the hotel for a night as was visiting a friend who lives at Yamaguchi and this property is a stone’s throw away from Shin-Yamaguchi. Loved that there’s a decent spread for breakfast (free with booking). The aircon in the room was very dusty and some mould in the toilet but as mentioned, decent for a budget hotel!
by A traveller
did not live up to my expectations
Posted Nov. 16, 2023 on HotelsI 've stayed here before and gave it a perfect 10the last time.
This time it did not live up to my expectations.
We love the hotel so much that I "wished" to extend it another 3 days.
So in the original booking I was upgraded to a nicer room.
Just because I "added an additional 3 days to my booking, they said the room was no longer available.
I was willing to stay in my original upgraded room for the original booking period, and transfer over to the other room on the other days, but was told it was not possible.
Also 2 e mails on seperate occasions have still gone unanswered to this day.
The room we stayed in this time was not as well maintained as our first time.
The proximity to the shinkansen station is fabulous as well as the free breakfest in the morning.
I guess the bar was set to high from my first stay, which resulted in me not being being impressed this time.
by A traveller
Posted Oct. 4, 2023 on Expedia
The service was very good, but the pillows were thin and hard to sleep on.
by A traveller
Posted May 26, 2023 on Expedia
by A traveller
Close to jr shinyamaguchi
Posted May 15, 2023 on HotelsIf you’re staying near shin yamaguchi, this is the hotel for you. Now I understand why it receives so much complements.
First and foremost is the location. About 3 minute walk once you exit the station. Exit station, cross street, bam ! You’re there ! Room is more spacious than typical Japanese hotel. Property is well maintained and clean. The free breakfast sealed the deal. Honestly, I wasn’t expecting much for breakfast.
To my surprise, it had more options than I expected.
It had a good choice of Japanese as well as western dishes.
If in the yamaguchi area again, I will definitely come back.
by A traveller
Posted Dec. 29, 2022 on Hotels
by A traveller
Posted Nov. 28, 2019 on Hotels
by A traveller
Posted Nov. 17, 2019 on Hotels
by A traveller
Posted Aug. 29, 2019 on Hotels