Note fondée sur 14 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,1 sur 5
86 % des clients le recommandent
3,9 Propreté de la chambre
4,5 Service et personnel
4,2 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 28 mars 2018 sur Hotels
I like the hospitality of the Hotel especially Heday-san. He picked us up and dropped us off at the train station, gave us explanation about the area clearly. The hotel has private onsen and it’s very nice. I highly recommend to stay in this hotel.
Commentaires de Gestion de l’hôtel
1 avr. 2018 par heday, Gestion de l’hôtel
thanks for your nice review. i'm glad to hear you guys enjoyed our hotel and this small country town. come again in winter season to ski ! have a good life in your country. sa-yo-na-ra
4 sur 5
Recommandé
pour Tout le monde
par un voyageur

Great host

Publié le 23 mars 2018 sur Expedia
Heyday is a great host. He is funny, conscientious and gracious. The facility needs some maintenance and updates, but the room was comfortable.
Commentaires de Gestion de l’hôtel
25 mars 2018 par heday-san, Gestion de l’hôtel
thanks for you guys visited to our town. i hope you could enjoy the monkey park, obuse town, zenkouji temple in nagano city. a happy easter holidays !
4 sur 5
par un voyageur

Publié le 5 mars 2018 sur Hotels
丁寧にメンテされている印象。 トイレも洗浄便座だし、アメニティもちゃんとある。 無料の卓球台が子供には受けてました。
Commentaires de Gestion de l’hôtel
2 avr. 2018 par 望山荘:支配人, Gestion de l’hôtel
この度の御宿泊ありがとうございました。 当館でゆっくりとまた楽しんでいただいたようで、よかったです。 またの御来館をお待ちしております。
4 sur 5
Recommandé
pour Tout le monde
par un voyageur de United States

Traditional Ryokan with a fantastic host

Publié le 4 mars 2018 sur Expedia
Pour : Heday! He was the surprising highlight of the trip!
Contre : The hotel is old and tired, but honestly, it adds to the character of the experience. Maybe add heaters to the common spaces for warmth in the winter.
Emplacement : Snow monkeys, skiing, apple orchards, typical rural life in Japan, excellent food!
Bozanso is the perfect base for skiing or snow monkeys. Heday, your host, is an absolute character who LOVES the Rolling Stones and the Beatles. He also LOVES Yamanouchi town which is where he was born. He will go out of his way to make sure you have a wonderful experience. He will happily pick you up and drop you off anywhere you want to go. He speaks English and is interested in learning about your life, and he knows all of the great restaurants (please take his advice! You won't be sorry!). The hotel itself is a little old and a little tired and a little cold in the common areas (February), but Heday's personality and friendliness make up for the deficiencies. Your room will be a traditional Japanese room with a futon, excellent pillows, big fluffy comforter, and an oil heater to heat the room quickly (just use it to heat the room initially, then use the electric heater, as CO2 is a problem with oil heaters, as well as being a fire hazard. You'll be perfectly warm once the room warms up). Enjoy the onsen (traditional public bathhouse); tell Heday if it's too hot and he will add colder water to cool it down. Take advantage of the traditional Japanese breakfast, which Heday's wife makes. It's a delicious, random selection of food. You'll come away from your stay with a new friend, funny memories, and an appreciation for a person who loves his business, his community, and his lifestyle. I highly recommend staying at Bozanso.
Commentaires de Gestion de l’hôtel
6 mars 2018 par heday, Gestion de l’hôtel
thanks, karen. how is the life in south africa ? are you taking the nice photos over there ? the rolling stones go back on the road ! it's start the middle of the may that is the uk and europe tour . in 2019,,,,, tokyo,osaka,,,maybe,,,?? anyway, have a good life in africa or colorado. adios
3 sur 5
par un voyageur de Hong kong

整體不錯

Publié le 16 févr. 2018 sur Expedia
房間是有浴室及厠所,早晚餐都不錯,溫泉男女各一個池很舒服(只有室内),樓高三層是没有電梯(但员工熱情幫手,要给讚!) 住一晚溫馨提示 : 要去地獄谷野猿公苑 (4點関門) 最好第一天大早到酒店先去 (火車站至酒店車程約5-7分鐘),隔天去會趕不及回來 check out , 隔天行理就需要寄存火車站,(¥500件) 步行上下山最少一小時,酒店只會安排早上到公園門口(不安排回程),回程方法 A巴士 (¥310位)到火車站(中途站不到酒店的)B,的士要预約一台約¥1800-2000台 C,步行1小時左右。隔天老闆很好先送我們到火車站寄存行理¥ 500一件後送我們到公園門口 老闆要給讚!
Commentaires de Gestion de l’hôtel
6 mars 2018 par heday, Gestion de l’hôtel
thanks for your explane of the snow monkey park and this town. sorry i don't get the chinese.
5 sur 5
par un voyageur

Amazing experience

Publié le 25 janv. 2018 sur Hotels
My one night at Bozanso was amazing! I enjoyed everything from the kotatsu to onsen and especially the hospitality of Heday-san. He picked us up, helped with the train, drove us to Snow Monkey park. I loved it so much!
Commentaires de Gestion de l’hôtel
9 févr. 2018 par heday-san, Gestion de l’hôtel
thanks for your nice review. i think you enjoyed the japanese style room and the natural hot springs. in these days , the monkey-sans are walking around the town sometimes ! have a good day !
4 sur 5
par Arne

Great for families

Publié le 28 déc. 2017 sur Hotels
A wonderful stay in the mountains. Heday our host was great! Very helpful and good for a laugh!! Picked us up and dropped us off at the station ( in the heavy snow). The meals were fantastic! Onsen was great after a hard day walking. Heaps of space in the rooms and the lobby area for my kids (2 and 5 years old) to run around. Walking distance to Shibu Onsen town. Heday also took us to the monkey park. The ryokan is old fashioned but it suited us fine. Most ryokans are old fashioned it’s part of the charm. Highly recommended
Commentaires de Gestion de l’hôtel
9 févr. 2018 par heday-san, Gestion de l’hôtel
thanks for your family visited to our town. it was the snow storm days wasn't it ? have a good life in numazu city !
5 sur 5
par un voyageur

Excellent hospitality 素晴らしいおもてなしありがとうございました。

Publié le 28 oct. 2017 sur Hotels
先日両親の宿泊をお願いした者です。 久しぶりに夫婦で旅行に出かけた両親より望山荘スタッフの方々の暖かいおもてなしを大変感動しておりました。 生憎のお天気でしたが、それを補って余りあるほど滞在を満喫しておりました。両親に代わりましてお礼を申し上げます。また機会があれば私も立ち寄りたく存じます。
4 sur 5
par un voyageur

Publié le 30 sept. 2017 sur Hotels
残念なことは、清潔感にやや欠けるところで、きれい好きな方には、畳の掃除が行き届いていなかったりすることが気になるかもしれません。
2 sur 5
par un voyageur

夏休み最後の家族旅行

Publié le 28 août 2017 sur Hotels
クチコミが良かったので決めたのですが… 中に入ると暗く、はじめから不安になりました。 階段には蜘蛛の巣があり、部屋に入り座ると畳のくずが洋服につき、あっちこっちがシミだらけ… 部屋のお風呂は使えず、洗面所もキレイとは言えませんでした。 素泊りで予約してたのですが、食事の評判が良かったしHPの食事も美味しそうだったのでお願いしたのですが…ショックを受けるぐらいひどい食事でした。 子供の食事もびっくりするものでした。 源泉かけ流しの温泉も楽しみにしてたのですが…熱すぎて入れず、他のお客様も入れなくて困ってました。 サイトとの連絡がちゃんと取れてなくて、宿泊代を二重に取られる所でした。 従業員の方(ご主人と、年配の男性2人しかいません)は、とても優しかったのですがまた行きたいと思えませんでした。