Note fondée sur 13 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,4 sur 5
4,7 Propreté de la chambre
4,6 Service et personnel
4,4 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par Not Provided de Tahiti

Janvier 2016

Publié le 5 févr. 2016 sur Hotels
Accueil excellent ´ service parfait ´ personnel aux petits soins ´ hôtel un peu vieillissant mais comme d'habitude à la japonaise ´ d'une propreté irréprochable
5 sur 5
par un voyageur

Publié le 23 janv. 2024 sur Expedia
Great location, great food. Staff are excellent.
5 sur 5
par un voyageur

Publié le 21 janv. 2024 sur Expedia
Good location
5 sur 5
par un voyageur

Publié le 15 janv. 2024 sur Expedia
We really enjoyed our stay at Chalet Shiga. The staff were very helpful, the location is perfect with skiing and lifts right outside & rentals on site. Great breakfast option on site and dinner is available in two restaurants. Lobby area is newly renovated. We had a traditional Japanese style room. The ski hill view was fantastic. The room was very clean and spacious. The hot spring pool was wonderful after a day of skiing.
5 sur 5
par un voyageur

Publié le 13 janv. 2024 sur Hotels
Fantastic chalet. Super friendly and helpful staff. Most speak at leaat a bit of English. We went for half board (breakfast and dinner). Amazing traditional Japanese dinner. Smorgasbord of Western and Japanese breakfasts. Amazingly comfortable and pretty common areas. Room was spacious for our family of 4. Beautiful tatami mat area with Japanese table and chairs. TV and hot water urn in the room. We had our own bathroom. Only reason we put 4/5 for roomwas because the room was hot and heater was a bit clunky when you adjusted the temperature. Hanging space for jackets, storage space for bags and other things. Wifi in room but very good wifi in common areas. Teas, coffee water, soda water in common areas. Right near 5 lifts. Bus stop either just across the road to go up the mountain or about 100m down the road to go down the mountain. Free shuttle bus (with lift to pass) takes you through the Shiga Kogen area if you dont want to use interconnecting lifts. Great rental area downstairs. Very competitive prices and great gear. Thank you so much Chalet Shiga. We really enjoyed our stay.
3 sur 5
par un voyageur

Disappointed with reception hotel staff

Publié le 8 janv. 2024 sur Hotels
There was one guy and a lady worked at the reception during my stay. The lady was very helpful and provide good Japanese service. However, the guy was not polite at all and sounds like a police when he asked us not to bring our food from breakfast to outside coffee area. This is our first time encounter impolite Japanese service. Besides he said he did not know there was a New Year Eve fireworks at Ichinose family run. At last, we have to google and check it out ourselves but how could a hotel reception not aware of this big event just 100m away from the hotel.
5 sur 5
par un voyageur

Publié le 1 janv. 2024 sur Expedia
朝晩の御飯が美味しかったです。一階にレンタルショップがあり、宿泊客は安く借りることが出来ました。
3 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 16 mars 2023 sur Expedia
4 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 8 janv. 2023 sur Hotels
5 sur 5
par un voyageur

年越しスキー

Publié le 3 janv. 2023 sur Hotels
落ち着いた雰囲気で、食事もおいしくホテルの皆さんの対応も素晴らしく、心地よい時間を過ごせました。