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New Heaven Hôtel

4.5 star property
4.5-star luxury hotel perfect for exploring Yaoundé

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Photo gallery for New Heaven Hôtel

Exterior
Reception
Deluxe Room
Restaurant
Executive Studio Suite

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Bar
  • Breakfast included
  • Spa
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Rte de Melen, Yaoundé, Région du Ctre
  • University of Yaounde
    ‪7 min walk‬
  • Palais des Congres de Yaounde
    ‪5 min drive‬
  • Embassy of the United States of America
    ‪6 min drive‬
  • Yaounde (NSI-Nsimalen Intl.)
    ‪20 min drive‬

Room options

View all photos for Comfort Room

Comfort Room

Comfort Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Studio Suite

Executive Studio Suite

Executive Studio Suite

  • City view
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • City view
  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed

About the area

Yaoundé

Heart of Yaoundé.Your stay at this Yaoundé hotel places you within a 10-minute walk of University of Yaounde and Art Museum. National Museum of Yaounde and Musée d'Art Camerounais are also within 3 miles (5 km).

What's nearby

  • Art Museum - 5 min walk - 0.4 km
  • University of Yaounde - 7 min walk - 0.7 km
  • Palais des Congres de Yaounde - 5 min drive - 4.4 km
  • Embassy of the United States of America - 6 min drive - 5.7 km
  • Stade Omnisports - 7 min drive - 6.8 km

Getting around

  • Yaounde (NSI-Nsimalen Intl.) - 34 min drive

Restaurants

  • ‪50-50 - ‬3 min drive
  • ‪Restaurant Chez Maman Helene - ‬4 min drive
  • ‪La Plaza - ‬4 min drive
  • ‪Le Panoramique - ‬3 min drive
  • ‪Texaco École De Police - ‬4 min drive

About this property

New Heaven Hôtel

4.5-star luxury hotel perfect for exploring Yaoundé
New Heaven Hôtel offers its guests a full-service spa. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A business center and 2 meeting rooms are available. Event space at this hotel measures 538 square feet (50 square meters) and includes conference space. The luxury New Heaven Hôtel also features spa services, coffee/tea in a common area, and concierge services. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Yaoundé hotel.

  • 37 guestrooms or units
  • 538 sq ft of conference space
  • 50 sq m of conference space
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Concierge
  • Elevator
  • Smoking in designated areas
  • Lockers available
  • Bar or lounge
  • Dining venue
New Heaven Hôtel offers 37 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. 40-inch plasma televisions come with premium satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, designer toiletries, and bidets.

This Yaoundé hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Fraicheur. Services include massages. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

Languages

English, French

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3.9 out of 5, Good, 31 reviews
The price is CA $139
CA $197 total
includes taxes & fees
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Property amenities

Family friendly

  • Art supplies
  • Baby bath
  • Changing table
  • Children's books
  • Children's dinnerware
  • Children's games
  • Children's toys
  • Laundry facilities
  • Playground
  • Soundproofed rooms
  • Travel crib

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free secured, covered self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Hosted evening meal available daily for a fee of EUR 10; reservation required

Things to do

  • Full-service spa
  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • In-room roll-in shower
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 40-inch plasma TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 11:30 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6.10 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Hosted evening meal: EUR 10

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and cash.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

New Heaven Hôtel Hotel
New Heaven Hôtel Yaoundé
New Heaven Hôtel Hotel Yaoundé

New Heaven Hôtel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 9 out of 20 reviews
Rating 8 - Good. 9 out of 20 reviews
Rating 6 - Okay. 0 out of 20 reviews
Rating 4 - Poor. 3 out of 20 reviews
Rating 2 - Terrible. 0 out of 20 reviews

8.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Tambi

Stayed 1 night in Feb 2025

10/10 Excellent

Joseph

Stayed 2 nights in Dec 2024

4/10 Poor

Liwang

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities
Housekeeping sometimes is messy.
Stayed 5 nights in Jul 2024

4/10 Poor

george

Business traveller
Disliked: Staff & service, property conditions & facilities

Complete hotel before start using.

Staff was friendly and helpful but the hotel is still undergoing repairs and made my stay very uncomfortable. TV didn't work, bathroom incomplete and hotel room has little to no supplies. Outside view from the balcony is absolutely disgusting.
Stayed 4 nights in Jul 2024

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Had a very pleasant time here. Very friendly and organized staff. Breakfast buffet was great!! Good pricing. Will definitely be back…
Stayed 17 nights in Jun 2024

10/10 Excellent

Jean-Baptiste

Business traveller
Liked: Cleanliness, staff & service
Excellent place to stay with a friendy and welcoming staff. It will be nice to have an improved gym.
Stayed 6 nights in Jun 2024

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, clean and very friedly staff.
Stayed 3 nights in Apr 2024

10/10 Excellent

Mohamadou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and excellent services
Stayed 3 nights in Mar 2024

8/10 Good

Tambi

Stayed 1 night in Dec 2023

8/10 Good

James

Business traveller
Liked: Cleanliness, property conditions & facilities
Free airport shuttle was not free when I reserved my room the day before arriving.
Stayed 1 night in Oct 2023

8/10 Good

Etchu

Stayed 1 night in Sep 2023

8/10 Good

Emmanuel

Liked: Cleanliness, staff & service
The personnel was very cordial and the hotel relatively clean for its standard. A bit noisy from the surroundings especially at night. May be they could fit in soundproofs and musquito nets at the windows.
Stayed 4 nights in Jan 2025

4/10 Poor

GILLES

Business traveller
Disliked: Staff & service

Inutile de reproposer cet hotel prochainement.

Mon sejour a été plutôt profondément désagréable, surtout lorsque l'on se rend compte que le confort que l'on rencontre est très loin de la présentation. Côte information, c'était plutôt nul d'autant que lorsque nous nous sommes présenté au petit déjeuner à 10 heures du matin, il etait clos alors que nous n'avons été prévenus de rien au sujet des horaires à l'arrivée. Par ailleurs, mis à part le réceptionniste de nuit que nous avons trouvé à l'arrivée, les personnes en journée se sont montrées plutôt condescendantes au plus haut point.
Stayed 1 night in Dec 2024

8/10 Good

Jurriaan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Martial

Liked: Cleanliness, staff & service, property conditions & facilities
J'ai pris une suite qui était en très bon état. Belle qualité de service Equipe très réactive.
Stayed 3 nights in Jul 2024

8/10 Good

Charles Luc

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

merci pour tout

Malgré la breveté du séjour, une seule nuit pour une famille de 8 personnes, nous avons profité d'un excellent accueil, nos souhaits ont tous été exaucé, la navette depuis l'aéroport très bien et un chauffeur nous a accompagné de nuit pour aller manger, petit déjeuner parfait. Nous ne pouvons que recommander cet établissement et ne manquerons pas d'y retourner à l'occasion lors de nos passages à Yaoundé
Stayed 1 night in Feb 2024

10/10 Excellent

Nicolaas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable Hotel to stay in. Wel equipped. Nice personel. Friendly people. Transport to the airport.
Stayed 6 nights in Oct 2023