Ratings based on 963 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 1, 2024 on Expedia
Safe clean good view kind staff. Hidden gem.
Comment from Hotel Management
Mar. 1, 2024 by John, Hotel Management
Thank you for staying at Hidden Bay Hotel and We really appreciate your great feedback on us! Thank you!
by A traveller
Posted Nov. 24, 2023 on Expedia
Great customer service
Comment from Hotel Management
Nov. 24, 2023 by John, Hotel Management
Thank you for staying at Hidden bay hotel.We are really appreciate your positive feedback on us.Thank you!
by A traveller
Below my expectation
Posted Nov. 8, 2023 on HotelsNo one spoke English. Coffee is available to purchase only after 10am. Air conditioning unit temp is fixed and cannot be lower than 20c. They have central control of temperature to save A/C. They refer to their affiliated restaurants but those places turned out to be below expectations. Management should significantly improved.
Comment from Hotel Management
Nov. 11, 2023 by John, Hotel Management
Thank you for staying your recent stay at Hidden bay hotel.We will share your precious feedback with management to improve things you mentioned.We apologize for your inconvenience during your stay here.Thanks
by A traveller
Posted Nov. 3, 2023 on Hotels
Comment from Hotel Management
Nov. 4, 2023 by John, Hotel Management
히든베이호텔을 이용해주시고 좋은 평점을 남겨주셔서 진심으로 감사드립니다.
by A traveller from Martinsburg
Posted Oct. 9, 2023 on Expedia
Comment from Hotel Management
Nov. 2, 2023 by John, Hotel Management
히든베이호텔을 이용해주셔서 감사합니다.
by A traveller
Posted Sep. 27, 2023 on Hotels
여수 가족여행에 최적인 것 같은 호텔입니다.
수영장 라이프가드 직원분이 대단히 친절하시고 반대로 목욕탕은 10시 마감이라고 표기해놓고 9시 반까지 안 나가면 대놓고 엄청나게 눈치 줍니다. 본인이 10시에 퇴근해야 된다고. 그럴거면 애초에 운영시간을 9시 반까지라고 해놓던가....
주변에 상점가가 없고 지하에 아주 작은 무인 편의점 밖에 없어 필요한 건 미리 외부에서 사갖고 오는 게 낫습니다.
조식이랑 뷰도 너무 좋아서 만족합니다.
Comment from Hotel Management
Sep. 28, 2023 by John, Hotel Management
히든베이호텔을 이용해주시고 솔직한 이용후기를 남겨주셔서 진심으로 감사드립니다.사우나 관련해서는 불편을 드려 죄송하며 해당부서 직원들과 공유하여 개선하도록 하겠습니다.추후에도 저희 히든베이호텔을 꼭 재방문해주시길 바랍니다.감사합니다.
by A traveller
Posted Aug. 7, 2023 on Hotels
Comment from Hotel Management
Aug. 7, 2023 by John, Hotel Management
히든베이호텔을 이용해주셔서 감사합니다.
by A traveller
Posted Jul. 4, 2023 on Hotels
Comment from Hotel Management
Jul. 8, 2023 by John, Hotel Management
히든베이호텔을 이용해주셔서 감사합니다.
by A traveller
Posted Jun. 10, 2023 on Expedia
Comment from Hotel Management
Jul. 5, 2023 by John, Hotel Management
히든베이호텔을 이용해주셔서 감사합니다.
by A traveller
Posted May 15, 2023 on Hotels
Comment from Hotel Management
May 17, 2023 by John, Hotel Management
히든베이호텔을 이용해주셔서 감사합니다.
