Note fondée sur 557 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 août 2023 sur Hotels
Commentaires de Gestion de l’hôtel
29 août 2023 par Guest Experience Department, Gestion de l’hôtel
Dear Mrs. Aminah,"Warmest greeting from Melia Purosani Hotel Yogyakarta!!" Thank you for choosing Melia Purosani Yogyakarta as your accommodation and for your time to share with us your wonderful review. We are so glad to hear that you have enjoyed your stay and feel satisfied with our services and the facilities. Again, thank you very much for your positive feedback and we certainly look forward to having the pleasure of welcoming you back to our hotel in the near future.Sincerely yours, Hotel Management
par un voyageur
Publié le 5 août 2023 sur Hotels
Commentaires de Gestion de l’hôtel
14 août 2023 par Guest Experience Department, Gestion de l’hôtel
Dear Mr. Guillaume,"Warmest greeting from Melia Purosani Hotel Yogyakarta!!" Thank you for choosing Melia Purosani as your accommodation during your trip to Yogyakarta and for your time to share with us your review. If you have any concern to us that may be able to be our improvement in related to our facilities or services will be glad to have your feedback. Again, thank you very much for your feedback and we certainly look forward to having the pleasure of welcoming you back to our hotel in the near future.Sincerely yours, Hotel Management
par un voyageur
Publié le 30 juill. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
14 août 2023 par Guest Experience Department, Gestion de l’hôtel
Dear Mr. Guillaume,"Warmest greeting from Melia Purosani Hotel Yogyakarta!!" Thank you for choosing Melia Purosani as your accommodation during your trip to Yogyakarta and for your time to share with us your review. If you have any concern to us that may be able to be our improvement in related to our facilities or services will be glad to have your feedback. Again, thank you very much for your feedback and we certainly look forward to having the pleasure of welcoming you back to our hotel in the near future.Sincerely yours, Hotel Management
par un voyageur
Séjour agréable
Publié le 14 févr. 2020 sur HotelsGrande chambre propre, confortable. Mais ce que j'ai remarqué même dans les hôtels 5 étoiles les tasses mises à notre disposition ne sont pas bien nettoyées chaque jour. Grand buffet pour le petit déjeuner. Le personnel était souriant, serviable.
Commentaires de Gestion de l’hôtel
18 févr. 2020 par Guest Experience, Gestion de l’hôtel
Dear Mr. Le Thu,
"Warmest greeting from Melia Purosani Hotel Yogyakarta!!"
Thank you for choosing our newly refurbished hotel Melia Purosani which has very strategic location in the city center of Yogyakarta, and for your time to share with us your wonderful review. We are so glad to hear that you have enjoyed your stay and feel satisfied with our services and the facilities.
Your positive reviews are very valuable for us, for some parts are below the standard values, which will be our challenge and could motivate us to improve the quality of our services.
Again, thank you very much for your positive feedback and we certainly look forward to having the pleasure of welcoming you back to our hotel in the near future.
Sincerely yours,
Hotel management
par un voyageur
Publié le 19 janv. 2020 sur Expedia
hôtel à proximité du centre ville de Yogyakarta : Malioboro street, Keraton, Water Palace.
Très appréciable
Commentaires de Gestion de l’hôtel
20 janv. 2020 par Hotel Management, Gestion de l’hôtel
Dear Valued Guest,
What a wonderful staring and rating that you share to Melia Purosani, thank you so much and it is highly appreciate if you will share your comment about your pleasant stay with us. We certainly look forward to welcoming you back to our hotel and ensuring your next visit is another amazing experience.
Warms Regards
Hotel Management
par un voyageur
Melia Purosani : Parfait
Publié le 2 sept. 2019 sur HotelsTrès bel hôtel avec une belle piscine sans oublier son spa que je recommande. Les restaurant sont corrects, bien que pour un 5 étoiles, on attend un peu mieux. Sinon le bar longe, et tous les services sont parfaits. De plus l'hôtel est à 5 mn à pied de Malioboro street ce qui est très agréable. Si j devais retourner à Yogyakarta, sans hésitation je réserverai à nouveau cet hôtel.
Commentaires de Gestion de l’hôtel
9 sept. 2019 par Guest Experience, Gestion de l’hôtel
“Warmest greeting from Melia Purosani Hotel Yogyakarta"
Dear Ms. Corinne,
We would like to express our gratitude for trusting Melia Purosani Hotel as your accommodation and for your time to share us your great story having experienced at our hotel.
We are very happy to read that we could meet your expectations of a wonderful stay with excellent services at Melia Purosani. We will share your comments with the entire staff and they take great pride in their service efforts.
Thanks again for the kind feedback and we are looking forward in hosting you again in the very near future.
Sincerely yours,
Sulis
Guest Experience Executive
par un voyageur de Tokyo
Publié le 11 mars 2019 sur Expedia
Water area in the gym is not well maintained and not super clean. Rooms facing the street are noisy. They asked me for 20 usd in cash as deposit during check in, i forgot to ask it back when I left and they did not remind me. After one week I still have no news in spite of the fact that I called them... not very correct
Commentaires de Gestion de l’hôtel
17 mars 2019 par Guest Experience, Gestion de l’hôtel
"Warmest greeting from Melia Purosani Hotel Yogyakarta!!"
Dear Valued Guest,
Thank you very much for your recent stay at Melia Purosani and for your time to review your stay.
We regret that we could not exceed your expectations of perfect stay with us. On behalf of Hotel team we would like to express our sincere apology for the experience which did not meet your expectation, especially doe to inappropriate implement of returning cash deposit regulation from our side, we have take a serious action to send back your deposit and to prevent this kind of problem occurrence in future .
Thank you again, for your constructive feedback and we hope you afford us another opportunity to provide you a pleasant stay in Melia Purosani Yogyakarta
Sincerely yours,
Sulis
Guest Experience Executive
par un voyageur
Publié le 28 déc. 2018 sur Hotels
Très bien placé, personnel gentil, restaurants bien, surtout le restaurant chinois, excellent. La chambre était bien et grande. Je recommande, tout près de la rue Malioboro et du marché et on peut aller à pied au Palais du Sultan.
Commentaires de Gestion de l’hôtel
10 janv. 2019 par Guest Experience, Gestion de l’hôtel
"Warmest greeting from Melia Purosani Hotel Yogyakarta"
Dear Guest,
Thank you so much for your recent stay at our newly refurbished hotel Melia Purosani and for time to share your great experience.
Our delighted to know that you have enjoyed your stay and feel satisfied with all of our facilities. We look forward to welcoming you back to our hotel and ensuring your next visit is another amazing experience.
Sincerely yours,
Sulis
Guest Experience Executive
par un voyageur
Bel hôtel mais restauration très moyenne
Publié le 2 août 2018 sur HotelsPoints positifs : très bel hôtel avec jardin paysage et belle piscine , magnifique décoration des parties communes et des chambres
Personnel très aimable et souriant
A 500 m du centre Marlboro
Points négatifs
Sur 2 nuits nous avons dormi 1 nuit côté rue et 1 côté piscine : il est impossible de dormir côté rue avec les bruits des motos toute la nuit . D’ailleurs on nous a proposé des boules kies à l’accueil en rigolant .
Dans la chambre côté piscine , et dans le couloir il était autorisé de fumer et il’y Avait une forte odeur de tabac
Le niveau de la restauration est très moyenne , nous avons dîner lors d.une soirée BBQ et les viandes et poissons n’avaient pas beaucoup de goût
Pour le PDJ pas terrible non plus sauf la’ partie œuf et gaufre
Wifi lent
Commentaires de Gestion de l’hôtel
3 août 2018 par sulis, Gestion de l’hôtel
"Warms Greeting from Melia Purosani Hotel Yogyakarta"
Dear Mr. Hubert,
Thank you for choosing Melia Purosani as your accommodation during your travel to Yogyakarta and for taking the time to share us your review. Our delighted to hear that you have enjoyed your stay. We also would like to express our sincere apology for some experience which did not meet your expectation and we already take some notes of your review for our future improvement.
Again, thank you so much for your constructive feedback and hopefully we still have a chance to serve you a better experience in the future at Melia Purosani Hotel.
Sincerely yours,
Sulis
Guest Experience Executive
par un voyageur
Hotel a bit noisy with old bathroom
Publié le 23 avr. 2018 sur HotelsThe hotel is a bit noisy
Commentaires de Gestion de l’hôtel
27 avr. 2018 par Sulis, Gestion de l’hôtel
"Warmest greeting from Melia Purosani Hotel Yogyakarta"
Dear Mr. Philippe,
First of all, thank you for your recent stay at our hotel and for taking your time to post review your experience with us.
On behalf of the hotel team, we would like to express our sincere apologies for the inconvenience that you experienced during your stay with us.We have taken several notes from your review for some improvement thing to do.
Once again, we are deeply sorry for these inconveniences and we hope that you will give us the opportunity to better serve you in the near future.
Sincerely yours,
Sulis
Guest Experience Executive
