Ratings based on 546 Guest Reviews
Hear it directly from our travellers
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Sep. 7, 2023 on Expedia
The only real issue I had is that my room seemed to be on the fringe reception area of the Wi-fi, so connecting was a hassle.
by A traveller
Posted Jun. 16, 2023 on Expedia
What i didnt like is the hotel information on the Expedia site and the hotel website not transparency. Created tons of confusion and negative check-in experience. Took longer than 1/2 hour for resolution. Expedia live support is no help at all.
by A traveller
Posted Apr. 13, 2023 on Expedia
Great location, near subway.
Clean and quiet.
by A traveller
Posted Jan. 6, 2023 on Hotels
by A traveller from Berkeley
Posted Sep. 21, 2022 on Expedia
I did not know about the room was not have view or window because we checked in at evening and when next morning was very dark in the room and I open the curtain then I found out the window was fake. very uncomfortable then I called front desk to speak with staff then she said to me no room this hotel window for twin room. the room wall was dirty that looks like never clean ( coffee or some water splashed and stain ) and only one laundry machine in the hotel inside big bath room and it was very in convenient. The staff was not good response my request and even though I can not talk with the Manager that time.
anyway I would not recommend to choose this hotel.
by A traveller from Houston
Posted Jun. 11, 2022 on Expedia
by A traveller from Japan
Posted Dec. 27, 2020 on Expedia
The facilities were good. I felt no inconvenience. However the attitude of clarks was not perfect. They did not look they wanted to show guests hospitality at the front desk but just wanted to deal with us like a machine does.
by A traveller
Posted Dec. 21, 2019 on Hotels
by A traveller
Not comfortable
Posted Nov. 27, 2019 on HotelsLocation is great. Get off on Bashamichi Station Exit 5 and it's right there. Literally 30 secs from the moment you reach ground level.
There is my favorite Ootoya right downstairs. I hate the closest convenience store "Daily Yamazaki." They always have a smoke party right outside the door that you can smell in the store. If you plan to stay for a long time, there's a Gold's Gym within 30 seconds too.
I simply can't recommend this hotel because I was unable to sleep well. The bed was rock hard and the room/hotel had a funky smell.
The room is older. Torn wall papers, there was a plate that opens to the outside and that plate was broken. I can hear drunk gatherings even with the windows closed.
The room is relatively larger by a tad bit in the price range compared to APA.
If you choose to not have your room cleaned, they will reward you with either a drink or Ponta 200 Points scratch card.
I would recommend APA Yokohama Bay Resort which is a tad bit more walk, but it's a lot newer and refined for the same price. The only downside is the smaller room.
by A traveller
Excellent
Posted Nov. 25, 2019 on HotelsExcellent location. Breakfast good and plentiful. Taxi to port is only 740 yuan.