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The Yokohama Bay Hotel Tokyu

4.5 star property
4.5-star luxury hotel near Pacifico Yokohama

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Photo gallery for The Yokohama Bay Hotel Tokyu

View from property
Bay Club Floor King City View, Non Smoking | View from room
(High Floor)Yokohama Floor Grand Corner Suite Twin Bay View, Non-Smoking
Exterior
Terrace/patio

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
2-3-7 Minatomirai, Nishi-ku, Yokohama, Kanagawa, 220-8543
  • Place, Pacifico Yokohama
    ‪5 min walk‬
  • Place, Yokohama Cosmo World
    ‪5 min walk‬
  • Place, Landmark Tower
    ‪8 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪38 min drive‬

Room options

View all photos for Executive Twin Park View, Non-Smoking

Down comforters, in-room safe, desk, iron/ironing board

Executive Twin Park View, Non-Smoking

9.6 out of 10
Exceptional
(62 reviews)
  • 40 sq m
  • Park view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Luxury Harbor King Park View, Smoking

Down comforters, in-room safe, desk, iron/ironing board

Luxury Harbor King Park View, Smoking

  • 46 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Harbor King Park View, Non-Smoking

Down comforters, in-room safe, desk, iron/ironing board

Luxury Harbor King Park View, Non-Smoking

9.6 out of 10
Exceptional
(18 reviews)
  • 46 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Ocean Twin Bay View, Smoking

Down comforters, in-room safe, desk, iron/ironing board

Luxury Ocean Twin Bay View, Smoking

  • 50 sq m
  • Bay view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Luxury Ocean Twin Bay View Non-Smoking

Down comforters, in-room safe, desk, iron/ironing board

Luxury Ocean Twin Bay View Non-Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 50 sq m
  • Bay view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Grand Corner Suite Twin Bay View Smoking

Down comforters, in-room safe, desk, iron/ironing board

Grand Corner Suite Twin Bay View Smoking

  • 93 sq m
  • Bay view
  • Sleeps 2
  • 2 Twin Beds

View all photos for 2 Bed Room Suite, Bay View, Non Smoking

Down comforters, in-room safe, desk, iron/ironing board

2 Bed Room Suite, Bay View, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 93 sq m
  • Bay view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Bay Club Floor Twin Park View, Non Smoking

Bay Club Floor Twin Park View, Non Smoking

Bay Club Floor Twin Park View, Non Smoking

9.4 out of 10
Exceptional
(9 reviews)
  • 40 sq m
  • Park view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Luxury Triple Park View, Non-Smoking (bed size 97cm)

Luxury Triple Park View, Non-Smoking (bed size 97cm)

Luxury Triple Park View, Non-Smoking (bed size 97cm)

9.4 out of 10
Exceptional
(20 reviews)
  • 50 sq m
  • Park view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Executive Twin Bay View, Smoking

Down comforters, in-room safe, desk, iron/ironing board

Executive Twin Bay View, Smoking

9.0 out of 10
Wonderful
(12 reviews)
  • 39 sq m
  • Bay view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Executive Twin Bay View, Non-Smoking

Down comforters, in-room safe, desk, iron/ironing board

Executive Twin Bay View, Non-Smoking

9.4 out of 10
Exceptional
(104 reviews)
  • 39 sq m
  • Bay view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Bay Club Floor Twin City View, Non Smoking

Bay Club Floor Twin City View, Non Smoking

Bay Club Floor Twin City View, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 39 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Bay Club Floor King City View, Non Smoking

Bay Club Floor King City View, Non Smoking

Bay Club Floor King City View, Non Smoking

10.0 out of 10
Exceptional
(9 reviews)
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Park View, Smoking

Down comforters, in-room safe, desk, iron/ironing board

Executive Twin Park View, Smoking

9.8 out of 10
Exceptional
(14 reviews)
  • 40 sq m
  • Park view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Executive Double Room, Non Smoking, Bay View

Down comforters, in-room safe, desk, iron/ironing board

Executive Double Room, Non Smoking, Bay View

8.8 out of 10
Excellent
(14 reviews)
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room, Smoking, Bay View

Down comforters, in-room safe, desk, iron/ironing board

Executive Double Room, Smoking, Bay View

10.0 out of 10
Exceptional
(1 review)
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, Smoking, City View

Down comforters, in-room safe, desk, iron/ironing board

Deluxe Twin Room, Smoking, City View

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room, Non Smoking, City View

Down comforters, in-room safe, desk, iron/ironing board

Deluxe Twin Room, Non Smoking, City View

9.2 out of 10
Wonderful
(30 reviews)
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Grand Corner Suite Twin Bay View Non-Smoking

Grand Corner Suite Twin Bay View Non-Smoking

Grand Corner Suite Twin Bay View Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • 93 sq m
  • 1 bedroom
  • Bay view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Bay Club Floor King Park View, Non Smoking

Bay Club Floor King Park View, Non Smoking

Bay Club Floor King Park View, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Bay Club Floor King Bay View, Non Smoking

Bay Club Floor King Bay View, Non Smoking

Bay Club Floor King Bay View, Non Smoking

  • 36 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for (High Floor)Yokohama Floor Twin City View, Non-Smoking

(High Floor)Yokohama Floor Twin City View, Non-Smoking

(High Floor)Yokohama Floor Twin City View, Non-Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 39 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for (High Floor)Yokohama Floor Twin Park View, Non-Smoking

(High Floor)Yokohama Floor Twin Park View, Non-Smoking

(High Floor)Yokohama Floor Twin Park View, Non-Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 41 sq m
  • Park view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for (High Floor)Yokohama Floor Twin Bay View Non-Smoking

(High Floor)Yokohama Floor Twin Bay View Non-Smoking

(High Floor)Yokohama Floor Twin Bay View Non-Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 41 sq m
  • Bay view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for (High Floor)Yokohama Floor Luxury Ocean Twin Bay View, Non-Smoking

(High Floor)Yokohama Floor Luxury Ocean Twin Bay View, Non-Smoking

(High Floor)Yokohama Floor Luxury Ocean Twin Bay View, Non-Smoking

8.0 out of 10
Very good
(3 reviews)
  • 50 sq m
  • Bay view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for (High Floor)Yokohama Floor King Bay View, Non-Smoking

(High Floor)Yokohama Floor King Bay View, Non-Smoking

(High Floor)Yokohama Floor King Bay View, Non-Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 36 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for (High Floor)Yokohama Floor Luxury Harbor King Park View, Non-Smoking

(High Floor)Yokohama Floor Luxury Harbor King Park View, Non-Smoking

(High Floor)Yokohama Floor Luxury Harbor King Park View, Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for (High Floor)Yokohama Floor Grand Corner Suite Twin Bay View, Non-Smoking

(High Floor)Yokohama Floor Grand Corner Suite Twin Bay View, Non-Smoking

(High Floor)Yokohama Floor Grand Corner Suite Twin Bay View, Non-Smoking

8.0 out of 10
Very good
(1 review)
  • 96 sq m
  • 1 bedroom
  • Bay view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for (High Floor)Yokohama Floor Luxury Triple Park View, Non-Smoking

(High Floor)Yokohama Floor Luxury Triple Park View, Non-Smoking

(High Floor)Yokohama Floor Luxury Triple Park View, Non-Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 50 sq m
  • Park view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Bay Club Floor Twin Bay View, Non Smoking

Bay Club Floor Twin Bay View, Non Smoking

Bay Club Floor Twin Bay View, Non Smoking

  • 40 sq m
  • Bay view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Executive Twin Park View Smoking

Down comforters, in-room safe, desk, iron/ironing board

Executive Twin Park View Smoking

  • Sleeps 3

View all photos for Executive Twin Park View Non-Smoking

Down comforters, in-room safe, desk, iron/ironing board

Executive Twin Park View Non-Smoking

  • Sleeps 3

View all photos for Luxury Harbor King Park View Non-Smoking

Down comforters, in-room safe, desk, iron/ironing board

Luxury Harbor King Park View Non-Smoking

  • Sleeps 2

View all photos for 2 Bed Room Suite With Bay View Non Smoking

Down comforters, in-room safe, desk, iron/ironing board

2 Bed Room Suite With Bay View Non Smoking

  • Sleeps 4

View all photos for Luxury Ocean Twin Bay View Non-Smoking

Down comforters, in-room safe, desk, iron/ironing board

Luxury Ocean Twin Bay View Non-Smoking

  • Sleeps 2

View all photos for Luxury Ocean Twin Bay View Smoking

Down comforters, in-room safe, desk, iron/ironing board

Luxury Ocean Twin Bay View Smoking

  • Sleeps 2

View all photos for Grand Corner Suite Bay View Smoking

Down comforters, in-room safe, desk, iron/ironing board

Grand Corner Suite Bay View Smoking

  • Sleeps 2

View all photos for Deluxe Twin City View Non-Smoking

Down comforters, in-room safe, desk, iron/ironing board

Deluxe Twin City View Non-Smoking

  • Sleeps 2

View all photos for Bay Club Floor Twin City View Non-Smoking

Down comforters, in-room safe, desk, iron/ironing board

Bay Club Floor Twin City View Non-Smoking

  • Sleeps 2

View all photos for Executive Twin Bay View Non-Smoking

Down comforters, in-room safe, desk, iron/ironing board

Executive Twin Bay View Non-Smoking

  • Sleeps 2

View all photos for Accessible Twin City View Non-Smoking

Down comforters, in-room safe, desk, iron/ironing board

Accessible Twin City View Non-Smoking

  • Sleeps 2

View all photos for Deluxe Twin City View Smoking

Down comforters, in-room safe, desk, iron/ironing board

Deluxe Twin City View Smoking

  • Sleeps 2

View all photos for Bay Club Floor Twin Bay View Non-Smoking

Down comforters, in-room safe, desk, iron/ironing board

Bay Club Floor Twin Bay View Non-Smoking

  • Sleeps 2

View all photos for Bay Club Floor King City View Non-Smoking

Down comforters, in-room safe, desk, iron/ironing board

Bay Club Floor King City View Non-Smoking

  • Sleeps 2

View all photos for Executive King Bay View Smoking

Down comforters, in-room safe, desk, iron/ironing board

Executive King Bay View Smoking

  • Sleeps 2

View all photos for Luxury Triple Park View Non-Smoking

Down comforters, in-room safe, desk, iron/ironing board

Luxury Triple Park View Non-Smoking

  • Sleeps 3

View all photos for Bay Club Floor Twin Park View Non-Smoking

Down comforters, in-room safe, desk, iron/ironing board

Bay Club Floor Twin Park View Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for Executive King Bay View Non-Smoking

Down comforters, in-room safe, desk, iron/ironing board

Executive King Bay View Non-Smoking

  • Sleeps 2

View all photos for Luxury Harbor King Park View Smoking

Down comforters, in-room safe, desk, iron/ironing board

Luxury Harbor King Park View Smoking

  • Sleeps 2

View all photos for Executive Twin Bay View Smoking

Down comforters, in-room safe, desk, iron/ironing board

Executive Twin Bay View Smoking

  • Sleeps 2

View all photos for Grand Family Suite Bay View

Down comforters, in-room safe, desk, iron/ironing board

Grand Family Suite Bay View

  • Sleeps 4

View all photos for Bay Club Floor King Park View Non-smoking

Down comforters, in-room safe, desk, iron/ironing board

Bay Club Floor King Park View Non-smoking

  • Sleeps 2

View all photos for Bay Club Floor King Bay View, Non Smoking

Down comforters, in-room safe, desk, iron/ironing board

Bay Club Floor King Bay View, Non Smoking

  • Sleeps 2

View all photos for Yokohama Floor Twin City View Non-Smoking 【Upper Floor】

Down comforters, in-room safe, desk, iron/ironing board

Yokohama Floor Twin City View Non-Smoking 【Upper Floor】

  • Sleeps 3

View all photos for Yokohama Floor Twin Park View Non-Smoking 【Upper Floor】

Down comforters, in-room safe, desk, iron/ironing board

Yokohama Floor Twin Park View Non-Smoking 【Upper Floor】

  • Sleeps 3

View all photos for Yokohama Floor Twin Bay View Non-Smoking 【Upper Floor】

Down comforters, in-room safe, desk, iron/ironing board

Yokohama Floor Twin Bay View Non-Smoking 【Upper Floor】

  • Sleeps 3

View all photos for Yokohama Floor King Bay View Non-Smoking 【Upper Floor】

Down comforters, in-room safe, desk, iron/ironing board

Yokohama Floor King Bay View Non-Smoking 【Upper Floor】

  • Sleeps 2

Yokohama Floor Grand Corner Suite Twin Non-smoking

  • Sleeps 2

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Lobby

THE GATE HOTEL YOKOHAMA by HULIC

Yokohama City Centre
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.8 out of 5, Exceptional, 300 reviews
The price is CA $151
CA $166 total
Jan 12 - Jan 13
THE GATE HOTEL YOKOHAMA by HULIC

About the area

Yokohama

Minatomirai stay.Within a 10-minute walk of this Minatomirai hotel, you'll find Pacifico Yokohama and Landmark Tower. Red Brick Warehouse and K-Arena Yokohama are also within 2 miles (3 km).

What's nearby

  • Yokohama Minato Mirai Hall - 2 min walk - 0.2 km
  • Pacifico Yokohama - 5 min walk - 0.4 km
  • Yokohama Cosmo World - 5 min walk - 0.4 km
  • Landmark Tower - 8 min walk - 0.7 km
  • Red Brick Warehouse - 12 min walk - 1.1 km

Getting around

  • Minatomirai Station - 6 min walk
  • Sakuragicho Station - 11 min walk
  • Haneda Airport (HND) - 33 min drive

Restaurants

  • ‪CAFÉ de CRIÉ - ‬2 min walk
  • ‪マクドナルド - ‬3 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪American House - ‬1 min walk
  • ‪カフェ トスカ (CAFE Tosca) - ‬1 min walk

About this property

The Yokohama Bay Hotel Tokyu

4.5-star luxury hotel near Pacifico Yokohama
The Yokohama Bay Hotel Tokyu offers its guests a full-service spa, an indoor pool, and a fitness center. There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 6 meeting rooms available. A vending machine, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury The Yokohama Bay Hotel Tokyu. Parking is available for a fee.

Smoking is allowed in designated areas at this 4.5-star Yokohama hotel.

  • 480 guestrooms or units
  • 4 dining venues
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Coffee shop
The Yokohama Bay Hotel Tokyu offers 480 accommodations with DVD players and safes. Beds feature down comforters. LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers, slippers, toilets with an electronic bidet, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a hot tub. The spa is open daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Similar properties

Exterior
InterContinental Yokohama Grand by IHG
  • Pool
  • Hot tub
  • Spa
  • Free WiFi
4.6 out of 5, Wonderful, 1,282 reviews
The price is CA $136
CA $171 total
Feb 1 - Feb 2
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Property amenities

Family friendly

  • DVD player
  • In-room crib
  • In-room refrigerator
  • Indoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (JPY 1,600 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: JPY 4,500 for adults and JPY 2,500 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Full-service spa
  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • High-pile carpet in room
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • DVD player
  • LCD TV with cable/satellite channels

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Due to maintenance, this property's indoor pool will not be available on October 7, November 5, December 2, 2025, January 6-8, February 3, March 3, 2026.
Guests booked in rooms located on the Bay Club Floor may access the pool at no charge. The listed pool fee applies to guests booked in other guestrooms.
This property's pool is open daily from 9 AM to 6PM (last entry 5 PM) and 7-9 PM (last entry 8 PM). Children ages 16 and under must be accompanied by an adult. Only guests ages 20 and older are allowed for 7-9 PM session. The optional pool fee varies from 500 to 4000 JPY per person, per pool session. The listed optional pool fee applies to guest ages 16 and older for access to the pool. Pool session times vary per season.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 4500 for adults and JPY 2500 for children
  • Self parking fee: JPY 1600 per day
  • Pool fee: JPY 4000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. Cashless payment methods are available for all transactions.

Cribs (infant beds) are available only for infants under 12 months of age.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Yokohama Bay Hotel
Yokohama Bay Hotel Tokyu
Yokohama Bay Tokyu
Yokohama Bay Tokyu Hotel
Pan Pacific Yokohama
Yokohama Pan Pacific
The Yokohama Tokyu Yokohama
The Yokohama Bay Hotel Tokyu Hotel
The Yokohama Bay Hotel Tokyu Yokohama
The Yokohama Bay Hotel Tokyu Hotel Yokohama

The Yokohama Bay Hotel Tokyu Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1422 out of 1831 reviews
Rating 8 - Good. 303 out of 1831 reviews
Rating 6 - Okay. 73 out of 1831 reviews
Rating 4 - Poor. 15 out of 1831 reviews
Rating 2 - Terrible. 18 out of 1831 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Frank, Orlando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel & great location!
Stayed 2 nights in Oct 2025

10/10 Excellent

Frank, Orlando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel & great location.
Stayed 1 night in Oct 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay pre cruise handy for the cruise terminal
Stayed 2 nights in Sep 2025

10/10 Excellent

Duy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I originally booked the hotel for 2 nights but had to extend for another 2 nights due to our cruise departure being delayed by a typhoon. The hotel was able to accommodate us and we stayed in the same room as booked. The room was clean, spacious and overlooked the bay woth a gorgeous view. The room came with slippers, Pajamas, ropes and plenty of toiletries (shampoo, conditioner, lotion, tooth brush and paste, etc.). We book the room with buffet breakfast and the food was plentiful, good quality and wide selection (western/American, Japanese). This is a 5 star hotel with resonable price. I would definitely stay here again and would highly recommend it.
Stayed 2 nights in Oct 2025

10/10 Excellent

Nelly, Unionville

Stayed 1 night in Oct 2025

10/10 Excellent

Esmeralda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect place to stay if you are new traveling Japan. Everything you need is nearby hotel, transport to/from Narita or Haneida Airport were accessible via Limousine Bus or train. I could have stayed here longer, maybe next time.
View from the balcony
Ramen soup from Ippodo near the hotel
Stayed 1 night in Sep 2025

2/10 Terrible

Kevin

Stayed 1 night in Oct 2025

6/10 Okay

Alexandra

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great service and staff but rooms are not worth the money. The hotel itself is quite outdated and needs a bit of an upgrade. I think you could stay in nicer places for the same price nearby. The view is nice & access to shops is good. Also note that not all rooms include access to the pool, this info was hidden away in fine print when we booked specifically with a pool in mind. We had to pay a lot extra to use it so be wary of this.
Stayed 2 nights in Jul 2025

10/10 Excellent

Midori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and close to train station
Stayed 2 nights in Oct 2025

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing room (next level bathroom) and views. Easy walking distance to Yokohama World Porters and the Cup Noodle museum. Aded convenience of being a stop on the Limousine bus route. Wheelchair accessible to shops next door with lots of restaurant options.
Stayed 1 night in Sep 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Nadine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel I hadn’t stayed for a few years it use to be the Pan Pacific Hotel I enjoyed the Pan Pacific breakfast more but this is okay
Stayed 2 nights in Sep 2025

10/10 Excellent

Melissa

Stayed 1 night in Sep 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
The location is perfect right at the subway station. Services are good too
Stayed 2 nights in Sep 2025

10/10 Excellent

Lavontat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view, spacious room very clean, I love the complimentary white robes.
Stayed 1 night in Sep 2025

8/10 Good

Alexandra

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Great view and spacious room- Some sub-par service

We have stayed here before and really like this hotel. It is not too expensive and has a great view of Yokohama. We have some great memories here as well! The breakfast selection is also not bad. This time, the only thing that was a bit disappointing was that we came straight from our wedding. I was fully in a wedding dress, and my husband in his tux, but no one offered any congratulations or mentioned anything about it. I have worked in a hotel myself before, and know that hospitality-wise, this reaction was rather sub-par. I think everyone wants to be treated a bit special on their wedding day, but we did not receive any congratulations or amenities. Other than that, the stay was fine. The breakfast area was overcrowded and had a long wait time, but it could have been because it was a holiday weekend.
Stayed 1 night in Sep 2025

8/10 Good

Jody, Brossard

Liked: Cleanliness, staff & service, property conditions & facilities
Location, cleanliness wonderful
Stayed 3 nights in Aug 2025

10/10 Excellent

Barry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were very pleased with our stay at the hotel. They were helpful and kind in every way. The food was great and the people were very helpful.
Stayed 8 nights in Sep 2025

10/10 Excellent

Tami

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent. Room was very nice. Only issue is the carpet should be cleaned more often, as it was a little dirty
Stayed 1 night in Sep 2025

8/10 Good

Jody, Brossard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant is only buffet and not very good
Stayed 1 night in Aug 2025

10/10 Excellent

Mayumi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to the station and shopping/dining mall.
Stayed 1 night in Sep 2025

10/10 Excellent

Rusty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2025

10/10 Excellent

Eileen

Stayed 3 nights in Aug 2025

10/10 Excellent

Thorbjørn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay, amazing views

Our rooms had amazing views- super comfortable beds big bathrooms- the staff (especially Yoon) was very welcoming and helpful- made an real effort to accommodate my family. Very easy access from train station
Stayed 2 nights in Aug 2025