Note fondée sur 1 042 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 juin 2022 sur Expedia
Ma chambre sentait la cigarette. On entendait la télévision du voisin de chambre.
Commentaires de Gestion de l’hôtel
24 juin 2022 par Ron, Gestion de l’hôtel
Thank you for your feedback. I appreciate you taking the time to share with me where we did not perform to your and my expectations. I do sincerely apologize for the shortcomings of your stay and I will ensure that the items you mentioned will be addressed. I do apologize that we were not at our best during your visit. I do hope you will provide us another opportunity in the future to earn your trust. Thank you
par un voyageur
Publié le 5 avr. 2024
Wasn't expecting much of the surrounding area, but the hotel itself was incredibly underwhelming and deceiving. When booking, there was no mention of the $100 hold that they WILL NOT REFUND IMMEDIATELY. I asked when this would be refunded to my card and the front desk agent told me 3 TO 10 BUSINESS DAYS. What if someone needed that money to travel home? I work at a boutique hotel and know that the rooms are flipped daily, so any incidentals would be accounted for THE DAY OF, NOT 10 DAYS LATER. On top of the rip off, there was no hot water. The bathroom door did not lock, the shower faucet was broken, and the shower itself had NO DOOR. Water went everywhere whenever someone took a shower because there was no door. The amenities provided were shampoo, conditioner, and body wash which had been used by other guests because they were attached to the wall of the shower, so anyone could easily fill those bottles with whatever they felt like and that's what you'd be washing yourself with. I filled my water bottle at the dispenser in the lobby thinking it would've been filtered water... NOPE! For all I know it was filled with toilet water because it was absolutely foul. The water literally smelled disgusting and I've been experiencing stomach issues ever since. I looked at my folio today and it states that I checked out at 11am when it was actually 9:30am. Stay away from this property before they take $100 from you and give you some sort of stomach bug with their nasty water.
par un voyageur
Publié le 13 mars 2024 sur Expedia
Great property, very clean and modern. Close to a few places yet awful parking late night! Loved it anyways.
par un voyageur
Publié le 13 mars 2024 sur Hotels
par un voyageur
Publié le 13 mars 2024 sur Expedia
par un voyageur
Great stay
Publié le 10 mars 2024 sur HotelsReally great experience. Hotel staff was very nice and accommodating. The bed was absolutely comfortable. Room was clean. I have zero complaints as per usual at this establishment.
par un voyageur
Publié le 8 mars 2024 sur Expedia
Good
par un voyageur
Publié le 6 mars 2024 sur Expedia
par un voyageur
Publié le 5 mars 2024 sur Expedia
par un voyageur
Publié le 4 mars 2024 sur Expedia
Staff was very nice and professional. Checking in and out was a breeze
