Note fondée sur 460 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,8 Service et personnel
3,7 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Arrêt d'une nuit
Publié le 3 sept. 2018 sur HotelsArrêt d'une nuIt confortable et securitaire. Personnel accueillant
Commentaires de Gestion de l’hôtel
4 sept. 2018 par Manager, Gestion de l’hôtel
We appreciate the time you have taken to bring to our attention your feedback with regards to our hotel. We appreciate you for sharing your feedback as we continue to improve conveniences of our hotel for all of our guests.
par un voyageur
Publié le 27 avr. 2024
Staff were very helpful from front desk to housekeepers to dining staff.
Commentaires de Gestion de l’hôtel
28 avr. 2024 par Manager, Gestion de l’hôtel
Hello Sharon,We are delighted to hear that you found our staff helpful during your stay. Our team takes pride in providing excellent service to all guests. If you have any further feedback or require assistance, please do not hesitate to contact our management team.
par un voyageur de Dickens
Publié le 8 avr. 2024
Would have liked a TV that worked, but we managed!!
Commentaires de Gestion de l’hôtel
10 avr. 2024 par Manager, Gestion de l’hôtel
Hello Marvin, We appreciate your feedback and apologize for any inconvenience caused. Please feel free to reach out to our management team with any further comments to ensure a better experience next time.
par un voyageur
Publié le 29 févr. 2024 sur Expedia
Very satisfied
Commentaires de Gestion de l’hôtel
2 mars 2024 par Manager, Gestion de l’hôtel
Hello Ross,We are delighted to hear that you had a satisfactory experience during your stay. Your positive feedback is truly appreciated, and we hope to welcome you back in the future for another enjoyable visit.
par un voyageur
Publié le 24 févr. 2024 sur Expedia
Bathroom needs upgrade
Commentaires de Gestion de l’hôtel
24 févr. 2024 par Manager, Gestion de l’hôtel
Hello Louise,We appreciate your feedback regarding the bathroom and will share it with our management for future improvements. Your comments are valuable to us as we strive to enhance our guests' experiences.
par un voyageur
Publié le 20 févr. 2024 sur Expedia
Easy check in, good room and the staff was friendly. Close to lots of restaurants, but probably not good to walk.
Commentaires de Gestion de l’hôtel
23 févr. 2024 par Manager, Gestion de l’hôtel
Hello James,We are delighted to hear you enjoyed our seamless check-in process, comfortable accommodations, and friendly staff. It's great to know you found our location convenient to various dining options. We appreciate your feedback regarding walking and encourage guests to use caution when exploring the area on foot for their safety.
par un voyageur
Terrible Experience - Do NOT go here!
Publié le 2 janv. 2024 sur HotelsWe came for 1 night with my family on our way to CO. We decided on this place based on the swimming pool and included breakfast. OMG - it was gross! not only did we have a dark sticky 'chocolate like' substance on the inner sheets of our bed, but the pool had floating brown items and had a greenish-yellow hue... so we slept in our clothes and when we woke for breakfast it was non-existent and what was there was spoiled milk and dark tainted OJ.... coffee was OLD and undrinkable. We would like our money back and then some - but we were just happy to put in our rearview mirror!! This was Terrible way to start our vacation - very disappointing!
Commentaires de Gestion de l’hôtel
8 janv. 2024 par Manager, Gestion de l’hôtel
Dear Guest, Thank you for bringing your experience to our attention. We apologize for any inconvenience you encountered during your stay. The cleanliness of our rooms and facilities is of utmost importance to us, and we strive to exceed our guests' expectations. Your feedback will be shared with our housekeeping and maintenance teams to ensure this is an isolated issue. We recommend reaching out to our management directly to discuss your concerns further. We appreciate your understanding and hope to have the opportunity to provide you with a better experience in the future.
par un voyageur
Publié le 31 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
3 janv. 2024 par Manager, Gestion de l’hôtel
Hello Christine, We apologize for any inconveniences you may have experienced during your stay. We value your feedback and encourage you to reach out to us directly, so we can address your concerns and improve our services. We strive to provide a positive experience for all our guests and appreciate your input.
par un voyageur
Publié le 24 déc. 2023 sur Expedia
We needed a place where we could bring our pets with no hassle and they were great. We got a good non smelly room.
Commentaires de Gestion de l’hôtel
27 déc. 2023 par Manager, Gestion de l’hôtel
Hello Tanya,Thank you for choosing us for your stay and for appreciating our pet-friendly policy. We're delighted that you found your room to be comfortable and odor-free. We hope that you and your pets had a pleasant experience staying with us.
par un voyageur
Very poor I want my money back
Publié le 22 déc. 2023 sur HotelsWhen I booked the hotel we called and ask if they Had a baby pack and play for our baby we were told yes and then we ordered 2 queen beds just to get there to receive a full size beds as well as no pack and play
Commentaires de Gestion de l’hôtel
23 déc. 2023 par Manager, Gestion de l’hôtel
Hello Goodness,Thank you for your feedback regarding your recent stay at our hotel. We apologize for any inconvenience you experienced regarding the bed size and availability of a pack and play. We strive to meet our guests' needs and regret any miscommunication that occurred. We appreciate your valuable feedback and will address these concerns with our team to ensure a better experience for future guests.
