See all properties

Malmaison York

4.0 star property
4-star hotel near York Minster

Choose dates to view prices

Photo gallery for Malmaison York

Rooftop terrace
Standard Double Room
Reception
Banquet hall
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Bar
  • Room service

Explore the area

View in a map
2 ROUGIER STREET, York, England, YO90 1UU
  • Place, York Christmas Market
    ‪6 min walk‬
  • Place, Shambles
    ‪7 min walk‬
  • Place, York Minster
    ‪9 min walk‬
  • Airport, Leeds (LBA-Leeds Bradford)
    ‪53 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.0 out of 10
Wonderful
(100 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

8.8 out of 10
Excellent
(19 reviews)
  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room

Club Room

Club Room

9.2 out of 10
Wonderful
(34 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Twin Room

Club Twin Room

Club Twin Room

9.2 out of 10
Wonderful
(12 reviews)
  • 34 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Deluxe

Club Deluxe

Club Deluxe

9.4 out of 10
Exceptional
(28 reviews)
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for FAMILY SUITE

Family Room

FAMILY SUITE

8.8 out of 10
Excellent
(6 reviews)
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite

Suite

7.4 out of 10
Good
(3 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the area

York

Bishophill stay.Within a 10-minute walk of this Bishophill hotel, you'll find York Minster and Shambles. Yorkshire Museum Gardens and York Central Library are also within half a mile (1 km).

What's nearby

  • York Christmas Market - 6 min walk - 0.5 km
  • Jorvik Viking Centre - 6 min walk - 0.5 km
  • York City Walls - 6 min walk - 0.5 km
  • Shambles - 7 min walk - 0.7 km
  • York Minster - 9 min walk - 0.8 km

Getting around

  • York Station - 4 min walk
  • Leeds (LBA-Leeds Bradford) - 54 min drive

Restaurants

  • ‪Malmaison York - ‬1 min walk
  • ‪Society Lounge & Bar - ‬1 min walk
  • ‪House Of The Trembling Madness - ‬4 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪The Star Inn the City - ‬3 min walk

About this property

Malmaison York

4-star hotel near York Minster
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The business-friendly Malmaison York also features a fitness center, concierge services, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star York hotel is smoke free.

  • 150 guestrooms or units
  • 2 dining venues
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Elevator
  • No smoking on site
  • Bar or lounge
Malmaison York offers 150 air-conditioned accommodations with safes and coffee/tea makers. 20-inch flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Exterior
The Milner York
  • Pool
  • Hot tub
  • Pet-friendly
  • Free WiFi
4.3 out of 5, Excellent, 1,635 reviews
The price is CA $206
CA $248 total
includes taxes & fees
Nov 23 - Nov 24
The Milner York

Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (GBP 27.50 per night)
  • Limited onsite parking

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 27 for adults and GBP 13 for children
  • 2 restaurants
  • A bar/lounge

Things to do

  • Gym

Accessibility

  • Elevator

Room amenities

Entertainment

  • 20-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Late check-in fee for check-in between 11:00 AM and 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday and Tuesday:
  • Bar/lounge
  • Full-service spa

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 27 for adults and GBP 13 for children
  • Self parking fee: GBP 27.50 per night
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-in fee for check-in between 11:00 AM and 2:00 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Malmaison York York
Malmaison York Hotel
Malmaison York Hotel York

Malmaison York Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 757 out of 1291 reviews
Rating 8 - Good. 329 out of 1291 reviews
Rating 6 - Okay. 127 out of 1291 reviews
Rating 4 - Poor. 53 out of 1291 reviews
Rating 2 - Terrible. 25 out of 1291 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jamea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service

Wonderful personable
Stayed 1 night in Aug 2025

4/10 Poor

Emily

Travelled with group
Liked: Room comfort
Disliked: Cleanliness
One lot of towels for two. Drinks not replenished from previous guests. Dirty cup marks
Stayed 1 night in Aug 2025

10/10 Excellent

Craig

Stayed 2 nights in Aug 2025

10/10 Excellent

Darren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay highly recommended.
Stayed 1 night in Jul 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful city centre hotel.

We had a one night stay. The room was spacious well designed with a large bed and sumptuous bedding. Did not want to leave the bed in the morning. We had roof top drinks prior to heading out in the evening. The roof top bar was relaxing with some great views. Breakfast in the morning was delicious with a good choice and high quality ingredients.
Stayed 1 night in Aug 2025

10/10 Excellent

Samuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay in the hotel, as always.
Stayed 1 night in Jun 2025

10/10 Excellent

Ormond, CORBY

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel with comfortable room. Very good breakfast & great central location
Stayed 1 night in Jul 2025

10/10 Excellent

Paula

Travelled with family
Lovely staff, wonderful food
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

George

Stayed 2 nights in Jul 2025

6/10 Okay

Angela

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Arrived for 2 day stay 2 ladies mum & daughter. Lovely receptionist kept bags whilst we went straight out. Came back to a family room with a sweat/BO smell in one of rooms. The bathroom was nice but unfortunately the shower needed a deep clean. We used the bath instead but I did show the duty manager the photos of its condition before we left. We had a very unfortunate experience-we were awoken by loud hammering on the door at 7:30am despite a do not disturb sign with a man saying he was maintenance & we had perhaps left the bath on- he barged past to check & quickly realised we had been asleep & not left the bath on! There was a leak downstairs apparently. I later made a complaint that no man should have come knocking & demanding to be in a room where there was only women. I can only finish on a positive & say we had two wonderful meals in Sora & chez mal whilst we were there, the staff & the food were amazing.
Stayed 2 nights in Jul 2025

8/10 Good

Stewart

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Lovely hotel, sadly smell of cannabis in room
Stayed 1 night in Jul 2025

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable brief stay

Was pleasantly surprised by hotel, room was nice, rooftop bar a bonus although there was an unpleasant smell drifting into rooftop from somewhere. Breakfast service and food was excellent. Would stay again and hope the smell was a one off
Stayed 1 night in Jul 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

York has a lot to offer

Lobby restaurant better than roof-top restaurant. Shower very good. Toiletries plentiful. Too many unmarked light and electrical switches. Luckily some seemed to come on automatically. Location is excellent for trains and easy walking access to York Minster and the tourist attractions. National Railway Museum currently very distant to access, due to reconstruction.
Stayed 4 nights in Jul 2025

8/10 Good

Elena

Stayed 1 night in Jul 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great overall stay.

Loved our two night stay. Lovely room, bar and breakfast areas. Rooftop bar was an added bonus. Breakfast was really lively and all sraf very attentive. Great location. Would highly recommend.
Stayed 2 nights in Jul 2025

10/10 Excellent

Gillian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Malmaison Great hotel

We had the standard room which was fine nice and clean, bed very comfy, roof bar and food on roof bar was delicious, all staff in hotel were super friendly, breakfast was amazing, worth every penny. Will definitely stay here on our next visit to York👍
Stayed 2 nights in Jul 2025

10/10 Excellent

Daniel, Liverpool

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely three days in York, the hotel was great and staff very welcoming. The hotel was clean, good food and convenient for pubs, shopping and historical sites.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful hotel! It was quiet and the amenities were fabulous. We would definitely stay again if we were back in York.
Stayed 1 night in Jun 2025

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well located for a stay in York, convenient for the train station and also for access to the city centre. It was clean and the room was well appointed. Lovely roof top bar giving a view across the city. Breakfast was good.
Stayed 1 night in Jul 2025

6/10 Okay

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Craig

Stayed 3 nights in Jun 2025