Elaine advised there is hairdryer and hotels.com listed it as well. On the first night, I had to sleep with my wet hair as the hairdryer was not provided on time as listed. No apologies made.
I asked for a duvet cover using a word "blanket sheet". They did not provide it, with excuses that my English is not good enough to make them understand. I sent them by text messages as they advised they were unavailable for a call. Why cannot just respectfully ask me again if I meant was duvet cover. Are they discriminate non-English speakers with minority last name?
They ordered me to leave my key with them without asking my permission if it was ok with me by having someone visiting them. Their policies said on Hotels.com that they wouldn't provide cleaning services during my stay, so I expected nobody enters my room. When their policies are tend to be changed, they should inform me what they intended to do and get my permission.
I would say, your services are inconsistent, slow and rude. I travelled so many places and stayed with many hotels and apartments. It's upset to see such services. I wouldn't stay with you if I could have found a place with a kitchen.
Beautiful place to stay in York! Extremely clean, and in a Goldilocks zone of being a quiet area and still a very walkable distance from the city centre!
The room seemed a little tired, and could do with a bit of tlc, the bed was very comfy, the shower had good pressure,
The Tv had an issue which was sorted fairly easily, the issue we had was the microwave was absolutely filthy, it clearly hadnât been cleaned for weeks, the owner was very apologetic but we had to give it a really good clean before we could use it, The issue with the TV Meade moved into a different room which was better.
Itâs ideally placed to the railway station and a nice walk into the city
Excelente estancia, todo conforme a lo descrito y mĂĄs. AdemĂĄs la atenciĂłn de la anfitriona excelente. Lo sĂșper recomiendo y volverĂa a hospedarme ahĂ.
The place was so beautifully well kept. My husband and I were on our honeymoon and we were traveling through England. This place was conveniently located near the middle of the city and about a 10 minute walk to the train station, however, it was not noisy. It was like our own little apartment away from home. I would definitely recommend this place if youâre wanting to vacation to York! We will be back!
The apartment was excellent value for money. A little tired, but clean and in a great spot. We had no interaction with the owner. It was all managed via expedia. The parking at the property was expensive.
Straight forward and easy check in process. codes for lock boxes sent day before check in. Apartment was very clean and well equipped, everything we needed for a couple of nights.The location is excellent for walking in to York either along the road or along the river. We arrived slightly early and the attached carpark was nearly empty. If we had arrived later, it would have been only a short walk from the nearby Margate carpark.Which always had spaces during our stay and would have been nearly the same price.
Enjoyed our stay. It was lovely that there was tea, coffee and dish soap! The apartment was very central and handy for the train station. Would return in a heart beat