Note fondée sur 463 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
4,8 Service et personnel
4,9 Confort de la chambre
4,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 29 févr. 2024 sur Expedia
The service they provided me was exellent.One of the occasions is that I couldn’t sleep at night due to the light wasn’t completely turned off and one of the staffs came at late night and tried to fix it for me. That was very nice of him to do that.
Commentaires de Gestion de l’hôtel
1 mars 2024 par Alain, Gestion de l’hôtel
CHAIYOUNG,Thank you very much for staying with us on your recent visit to Napa Valley.We are sorry to learn there was an issue with the light in the room. We appreciate you alerting us about this as this provided us an opportunity to address the problem. We are happy to know that you enjoyed the service provided by our exceptional team.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager
par un voyageur
Publié le 21 févr. 2024 sur Expedia
Everything was great
Commentaires de Gestion de l’hôtel
22 févr. 2024 par Alain, Gestion de l’hôtel
Dangelo,Thank you very much for staying with us on your recent visit to Napa Valley.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager
par un voyageur de Colma
Publié le 20 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 févr. 2024 par Alain, Gestion de l’hôtel
Allen,Thank you very much for staying with us on your recent visit to Napa Valley.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager
par un voyageur
Publié le 17 févr. 2024 sur Expedia
The staff was absolutely wonderful and accommodating. One of the best hotel stays I’ve ever had!
Commentaires de Gestion de l’hôtel
22 févr. 2024 par Alain, Gestion de l’hôtel
Kaela,Thank you very much for staying with us on your recent visit to Napa Valley.We are happy to know that you enjoyed your stay and service provided by our wonderful team.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager
par un voyageur
Publié le 15 févr. 2024 sur Expedia
We thought this places was going to be over the top but ended up having a room that A/C didn’t work properly as well as the blinds on the room. It was our anniversary and honestly for them not to acknowledge that was very bad customer service. We stayed at a smaller hotel the day prior and they gave us a bottle of wine and left a card stating happy anniversary. It’s the little things that make a big difference.
Commentaires de Gestion de l’hôtel
22 févr. 2024 par Alain, Gestion de l’hôtel
Eric,Thank you very much for staying with us on your recent visit to Napa Valley. We apologize for the items not working properly in your room and for not acknowledging your special anniversary. We appreciate you alerting us to your concerns as they provide us an opportunity to enhance our service and offerings. We will reach out to you directly for further follow up and hope to welcome you back.Sincerely,Alain NeguelouaGeneral Manager
par un voyageur
Publié le 9 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 févr. 2024 par Alain, Gestion de l’hôtel
Kaori,Thank you very much for staying with us on your recent visit to Napa Valley.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager
par un voyageur
Publié le 2 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 avr. 2024 par Alain, Gestion de l’hôtel
Alejandro,Thank you very much for staying with us on your visit to Napa Valley. We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager
par un voyageur
Publié le 20 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 janv. 2024 par Alain, Gestion de l’hôtel
Joseph,Thank you very much for staying with us on your recent visit to Napa Valley.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager
par un voyageur
Publié le 6 janv. 2024 sur Hotels
The best in Yountville. We love not only everything about the our room and service ( free mini bar is so good for the family) but also Lucy the restaurant, the food is heavenly.
Commentaires de Gestion de l’hôtel
22 janv. 2024 par Alain, Gestion de l’hôtel
Yuan,Thank you very much for staying with us on your recent visit to Napa Valley.We are glad to know you enjoyed the accommodations, amenities, and Lucy Restaurant.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager
par un voyageur de Fremont
Publié le 31 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
22 janv. 2024 par Alain, Gestion de l’hôtel
Hon,Thank you very much for staying with us on your recent visit to Napa valley.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager
