Note fondée sur 743 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,9 Propreté de la chambre
3,3 Service et personnel
2,9 Confort de la chambre
2,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 14 avr. 2024
Nice Environment
Commentaires de Gestion de l’hôtel
16 avr. 2024 par Parveen , Gestion de l’hôtel
Thank you for staying at Sutter inn Yuba city and we appreciate your business. We hope you will be staying with us in future also!
par un voyageur
Publié le 8 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 mars 2024 par Parveen , Gestion de l’hôtel
Thank you for taking time to review our property. We are continuously working on making improvements. Any suggestions are welcome.
par un voyageur
Tracy at the front desk was amazing
Publié le 26 févr. 2024 sur HotelsTracy made my stay amazing! She was so kind, friendly and very helpful! She gave me outstanding service!! She was patient and empathetic toward my situation. She helped me as best as she could.
Commentaires de Gestion de l’hôtel
21 mars 2024 par Parveen , Gestion de l’hôtel
Thanks for your appreciation. It motivates us to do better in future. Any suggestions are welcome.
par un voyageur
Worst hotel experience :)
Publié le 25 févr. 2024 sur HotelsRoom smelled like urine, bed was filthy and the staff was very rude and unprofessional
Commentaires de Gestion de l’hôtel
21 mars 2024 par Parveen , Gestion de l’hôtel
We're sorry to hear about your were disappointed. We will be working on making improvements.
par un voyageur
Publié le 25 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 mars 2024 par Parveen , Gestion de l’hôtel
Thank you for taking time to review our property. We are continuously working on making improvements. Any suggestions are welcome.
par un voyageur
Publié le 24 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 févr. 2024 par Parveen , Gestion de l’hôtel
Thank you for staying at Sutter inn Yuba city and we appreciate your business. Hope you will consider staying with us in Future.
par un voyageur
Probably will choose a different hotel. Next time.
Publié le 21 févr. 2024 sur HotelsI'm going to be perfectly honest. We almost checked out as soon as we checked in. Immediately upon check in we could smell Marijuana eminating from one of the rooms. Our choice was carry all our stuff to the third floor or take the room on the first floor someone had smoked in. The smell wasn't terrible but the curtains had holes in them and the chair in the room had a cigarette burn. There was no screen on the window and someone had removed the device that doesn't allow the window to be opened all the way so if we wanted fresh air we risked leaving the window open and someone possibly entering our room. People kept walking along the back of the hotel which was annoying. There was a big rain storm which is nobody's fault but the drain pipe had a constant tick tick tick due to water dripping all night. Also why only 3 pillows for 2 people? The bed itself wasn't terrible. Baseboards were dirty also. It could be a decent place but it seems not a lot of attention to detail. Deluxe Continental breakfast? If that's deluxe I'd hate to see what a regular one is like. Also would it hurt to get a new toilet seat?
Commentaires de Gestion de l’hôtel
24 févr. 2024 par Parveen , Gestion de l’hôtel
We're sorry to hear about your were disappointed. We thankful for your observations & we are continuously working on making improvements.we will keep in mind your issues & make improvements.
par un voyageur
Publié le 18 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 févr. 2024 par Parveen , Gestion de l’hôtel
Thank you for staying at Sutter inn Yuba city and we appreciate your business. Hope you will consider staying with us in Future.
par un voyageur
Publié le 6 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 févr. 2024 par Parveen , Gestion de l’hôtel
We're sorry to know about your disappointment. We are continuously working on making improvements. Let us know if there was any specific issue, it will help us to resolve the issue.
par un voyageur
Publié le 4 févr. 2024 sur Expedia
Loud
Commentaires de Gestion de l’hôtel
4 févr. 2024 par Parveen , Gestion de l’hôtel
We're sorry you were disappointed with some noise. We will apprise our front desk with this issue.We appreciate your feedback. We hope you will be staying with us in future also!
