Ratings based on 103 Guest Reviews

Hear it directly from our travellers
3.9 out of 5
56% of guests recommend
3.8 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
3 out of 5
by A traveller

Posted Jan. 7, 2024 on Expedia
This was my first ryokan visit so take what I say with a grain of salt. First, the staff was very accommodating and nice. Their English was limited but they went out of their way to make sure we were welcome including coming to our room to show us how to set up our futon. Dinner was amazing with so many items. Here again, the staff took their time to show us the items. The room was also very nice and authentic - the floor was covered by tatami mats and we slept on futons which were very comfortable.
3 out of 5
by A traveller

Posted Aug. 28, 2023 on Expedia
Breakfast & Dinner were awesome! But there is no bus to take from Yugawara station :)
4 out of 5
by A traveller

This traveller left a rating score only Posted Apr. 9, 2021 on Hotels
4 out of 5
by A traveller

This traveller left a rating score only Posted May 21, 2019 on Hotels
2 out of 5
by A traveller

we coudn't stay more then 1 day

Posted Apr. 13, 2018 on Expedia
the Hotel is negligee, need urgently renovation and don't suit foreigner tourists.
5 out of 5
Recommended
for Everyone
by A traveller from Hong Kong

Overall good and comfortable

Posted Nov. 10, 2017 on Expedia
Our whole family of 4 stayed there, we love the breakfast and dinner. The service is also very good... knowing that we are foreigners, the staff teached us how to eat the course, even though they don't speak English, we are impressed. Overall a very relaxed and comfortable stay, if staff could speak a bit more English than basic English, it would be a lot better, especially the phone reception - I once called to confirm booking and was told noone speaks English.
4 out of 5
by A traveller

Posted Feb. 17, 2024 on Expedia
料金も手頃でスタッフの対応も良い
1 out of 5
by A traveller

This traveller left a rating score only Posted Feb. 5, 2024 on Hotels
4 out of 5
by A traveller

Posted Feb. 3, 2024 on Expedia
食事はいつも素晴らしい。お湯もいいです。 ホテル駐車場の脇にゴミが放置されていました。毎日キチンと清掃しましょう。
4 out of 5
by A traveller

のんびり温泉

Posted Jan. 14, 2024 on Hotels
久々に家族で温泉ということで、 こちらを利用しました。 お風呂・料理とも満足で、 ゆったりのんびりした時間を過ごさせて頂きました。
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