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Hotel Casa Santa Lucia

4.0 star property
4-star hotel in Zacatecas Centro

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Photo gallery for Hotel Casa Santa Lucia

Deluxe Quadruple Room
Property grounds
Standard Single Room
Property grounds
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Air conditioning
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
717 Av. Hidalgo Zacatecas Centro, Zacatecas, ZAC, 98000
  • Place, Historic Center
    ‪1 min walk‬
  • Place, Hidalgo Avenue
    ‪1 min walk‬
  • Place, Zacatecas Cathedral
    ‪2 min walk‬
  • Airport, Zacatecas, Zacatecas (ZCL-General Leobardo C. Ruiz Intl.)
    ‪39 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.4 out of 10
Very good
(8 reviews)
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Quadruple Room

Superior Quadruple Room

Superior Quadruple Room

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room

Deluxe Quadruple Room

  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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About the area

Zacatecas

Zacatecas Centro stay.With a stay at this Zacatecas Centro hotel, you'll be steps from Plaza de Armas and Government Palace. Historic Center and Hidalgo Avenue are also within half a mile (1 km).

What's nearby

  • Historic Center - 1 min walk - 0.0 km
  • Hidalgo Avenue - 1 min walk - 0.0 km
  • Plaza de Armas - 1 min walk - 0.0 km
  • Zacatecas Cathedral - 2 min walk - 0.2 km
  • El Eden Mine - 9 min walk - 0.8 km

Getting around

  • Zacatecas, Zacatecas (ZCL-General Leobardo C. Ruiz Intl.) - 28 min drive

Restaurants

  • ‪Nachos, Duros & Tostadas: Doña Plaza De Armas - ‬1 min walk
  • ‪Koko Sushi - ‬1 min walk
  • ‪Lucky Luciano - ‬4 min walk
  • ‪La Artesana - ‬1 min walk
  • ‪La Casa del Artista - ‬4 min walk

About this property

Hotel Casa Santa Lucia

4-star hotel in Zacatecas Centro
Public spaces have free WiFi. You'll find a business center on site. Free breakfast is served daily. An airport shuttle (available 24 hours) is available for a fee. Hotel Casa Santa Lucia also features tour/ticket assistance, a communal living room, and an elevator.

This 4-star Zacatecas hotel is smoke free.

  • 25 guestrooms or units
  • English breakfast (free)
  • Business facilities
  • Front desk (24 hours)
  • Tour and ticket information
  • Elevator
  • No smoking on site
Hotel Casa Santa Lucia offers 25 air-conditioned accommodations with safes and complimentary bottled water. LCD televisions come with satellite channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include printers and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available from 8:00 AM to 10:00 PM (MXN 80 per night)
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free English breakfast available daily 8:00 AM to 10:00 AM

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (43 inch wide door)
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • LCD TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Free local calls
  • Phone
  • Printer
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 200 per pet, per night
  • Weight limit: 33 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 2500 per vehicle (roundtrip, maximum occupancy 4)
  • Nearby parking fee: MXN 80 per night (984 ft away; open 8:00 AM to 10:00 PM)
  • Pet fee: MXN 200 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

Property is also known as

HOTEL CASA SANTA LUCIA Hotel
HOTEL CASA SANTA LUCIA Zacatecas
HOTEL CASA SANTA LUCIA Hotel Zacatecas

Hotel Casa Santa Lucia Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 66 out of 135 reviews
Rating 8 - Good. 32 out of 135 reviews
Rating 6 - Okay. 23 out of 135 reviews
Rating 4 - Poor. 8 out of 135 reviews
Rating 2 - Terrible. 6 out of 135 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Yezenia

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 3 nights in Aug 2025

10/10 Excellent

Alonso

Stayed 2 nights in Aug 2025

10/10 Excellent

gema ines

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Aug 2025

10/10 Excellent

Zulema

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Me Encantó Desde que haces el Check in me Atendió JOSÉ súper lindo, amable y servicial, lo Recomiendo al 100% todo súper lindo,limpio y todo tienes al rededor. El Desayuno súper riquisimo con una cocinera que deja el amor en la cocina ! Gracias a Todos por sus Atenciones José desde principio a Fin ! Gracias Gracias ☺️
Stayed 3 nights in Jul 2025

6/10 Okay

Graciela

Liked: Cleanliness
The location was great. Easy access to everything.
Stayed 3 nights in Jun 2025

8/10 Good

Flor

Stayed 3 nights in Jun 2025

6/10 Okay

flor

Liked: Cleanliness, amenities, property conditions & facilities
TV didn’t have reception at times (not smart tv). Couldn’t call for room service because the phone didn’t work, the cord was loose/broken. I mentioned to the concierge and problem was never resolved in my 5 days stay. Roaches in the bathroom. Hard to sleep-people talking on their phones in the hallway, loud and clear/children running. Concierge needs communication skills, he would get upset when I brought up the issues. Other than that the location is very convenient. You could walk at night and feel safe. Close to Cathedral, experienced callejoneadas, taxi area, very good restaurants, museums at walking distance etc The hotel is nice with a lot of history. It is mentioned if you take a tour bus.
Stayed 1 night in Jun 2025

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was super helpful
Stayed 7 nights in May 2025

10/10 Excellent

Sidney

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 2 nights in May 2025

10/10 Excellent

Vanessa

Stayed 7 nights in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Staff was ready to greet us from outside, very friendly and informative.
Stayed 4 nights in Mar 2025

6/10 Okay

Azucena

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Bonito hotel, la persona en recepción brinda un excelente servició,el hotel es una casona antigua muy bonita e interesante, las habitaciones amplias si te toca una con balcón a la calle, lo único que recomiendo en cuanto entren a la habitación chequeen la cama, yo lo hice y la cobija de arriba tenía arena la sacudí, pero desatendí las cobijas y tenía mucho pelo como que no cambiaron las sábanas Llamé a recepción y el empleado me dijo que no tenía otro cuarto con balcón,le dije que me mandara solo sábanas limpias y que nosotros las cambiamos y el las mando rápido El desayuno no es el mejor,
Stayed 2 nights in Mar 2025

6/10 Okay

Mario

Travelled with family
Liked: Cleanliness, staff & service, room comfort
They need to upgrade their bathroom facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Belen

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay it was central to all things, many options for dining nearby and the place was very nicely decorated.
Stayed 5 nights in Feb 2025

6/10 Okay

Teodoro

Stayed 2 nights in Feb 2025

6/10 Okay

Alma

Liked: Staff & service
Disliked: Property conditions & facilities
Roaches , bathroom tub water wouldn’t go down called for came but didn’t change , the cleaning was bad . Went to eat breakfast in the place lady very rude , asked for something said don’t have then bought it . Bad service would not recommend dinning eighter
Stayed 3 nights in Oct 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible experience

The bed sheets were dirty. There were hairs on them. It seemed they didn’t clean the room very well after the previous guests were there. I was changed to another room which was in better conditions. However, the shower wasn’t in good conditions and hot water was scarce. The second day of my stay, there wasn’t any water at all! I had to cancel my stay as water is one of the basic services a hotel should have. The hotel, in general, looks in bad conditions. Staff members are not very friendly. It seems the hotel has bad reputation as there were very few guests staying there. I wish I had known about how bad the hotel is before I made my booking!
Stayed 2 nights in Dec 2024

4/10 Poor

Enriqueta, Sun Valley

Travelled with family
I was disappointed about the cleanenless and poor service offered. The only good thing is the breakfast, even dough the cook wasn’t very friendly, the food was good.
Stayed 2 nights in Nov 2024

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to everything you need
Stayed 2 nights in Nov 2024

10/10 Excellent

Jbernard bernard

Liked: Staff & service, amenities
Stayed 1 night in Nov 2024

10/10 Excellent

Mireya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything
Stayed 1 night in Oct 2024

10/10 Excellent

gustavo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
me encanto todo muy bien y super centrico
Stayed 4 nights in Oct 2024

10/10 Excellent

Míriam

No como esperaba
Stayed 1 night in Sep 2024

4/10 Poor

Edgar

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2024

10/10 Excellent

Maria

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly, the rooms were clean and everything was within walking distance.
Stayed 2 nights in Aug 2024