Grand Hotel Zagreb

4.0 star property
4-star spa hotel in Stenjevec

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Photo gallery for Grand Hotel Zagreb

Restaurant
Front of property
Couples treatment rooms, sauna, hot tub, steam room, body treatments
Superior Room, 2 Single Beds, Non Smoking
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pool
  • 24/7 front desk
  • Gym

Explore the area

View in a map
27 Jankomir, Zagreb, 10000
  • Place, City Center One West
    ‪5 min walk‬
  • Place, Ilica Street
    ‪4 min drive‬
  • Place, Jarun
    ‪7 min drive‬
  • Airport, Zagreb (ZAG)
    ‪20 min drive‬

Room options

Deluxe Twin Room, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 Twin Futon

Superior Room, 2 Twin Beds, Non Smoking

9.6 out of 10
Exceptional
(10 reviews)
  • Sleeps 3
  • 2 Twin Beds

Deluxe Suite, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

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About the area

Zagreb

Stenjevec stay.With a stay at this Stenjevec hotel, you'll be within half a mile (1 km) of City Center One West and 2 miles (3 km) of Karting Arena Zagreb. Ilica Street and Recreational Sports Center Jarun are also within 3 miles (5 km).

What's nearby

  • City Center One West - 5 min walk - 0.5 km
  • Ilica Street - 4 min drive - 3.6 km
  • Jarun - 7 min drive - 4.3 km
  • Arena Zagreb - 11 min drive - 14.2 km
  • Ban Jelacic Square - 12 min drive - 10.0 km

Getting around

  • Zapresic Station - 12 min drive
  • Zagreb Airport (ZAG) - 20 min drive

Restaurants

  • ‪Torterie Macaron - ‬9 min walk
  • ‪Mocca - ‬4 min drive
  • ‪Foodie - ‬8 min walk
  • ‪KFC CC1 West - ‬8 min walk
  • ‪McDonald's - ‬12 min walk

About this property

Grand Hotel Zagreb

4-star spa hotel in Stenjevec
Grand Hotel Zagreb offers its guests a full-service spa, an indoor pool, and a hot tub. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business center, 6 meeting rooms, and coworking spaces. Event space at this hotel measures 2153 square feet (200 square meters) and includes a conference center. A children's pool, a fitness center, and a sauna are also featured at the business-friendly Grand Hotel Zagreb. Self parking is free.

This 4-star Zagreb hotel is smoke free.

  • 163 guestrooms or units
  • 2153 sq ft of conference space
  • 200 sq m of conference space
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Grand Hotel Zagreb offers 163 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to patios. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. This Zagreb hotel provides complimentary wireless Internet access.

Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Similar properties

Property amenities

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Doorbell and phone notification
  • Elevator
  • Front entrance ramp
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 90-cm TV

Bedroom

  • Blackout drapes
  • Down comforter
  • Extra futon (surcharge)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for EUR 15.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.86 per person, per night for adults; EUR 0.93 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Futon bed fee: EUR 45.00 per night
  • Crib (infant bed) fee: EUR 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, Discover, Diners Club, JCB International, debit cards, and cash.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Grand Hotel Zagreb Hotel
Grand Hotel Zagreb Zagreb
Grand Hotel Zagreb Hotel Zagreb

Reviews

Grand Hotel Zagreb Reviews

9.2

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 87 out of 126 reviews
Rating 8 - Good. 28 out of 126 reviews
Rating 6 - Okay. 6 out of 126 reviews
Rating 4 - Poor. 3 out of 126 reviews
Rating 2 - Terrible. 2 out of 126 reviews

Reviews

10/10 Excellent

alvin

Liked: Cleanliness, amenities, property conditions & facilities
Very good hotel. Very clean. Definately a 4 and wouldnt be suprised if it gdts a 5 in a few years. Receptionist very friendly as they wish you when you enter with a smile!
Stayed 3 nights in Jun 2025

6/10 Okay

ASHNEY

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Aesthetically pleasing but average

We were here for 2 nights 2 people. We booked this because aesthetically it was amazing and had access to a spa. However when we got to the hotel the spa is at an additional charge and the only free amenities are the Gym & 10m salty pool that is mildly warm. The breakfast is average and not a big selection tho it was fresh and quite continental. The room was lovely although we did request a double twin room with a futon, we were met with 2 single beds and a sofa. After speaking with reception we compromised and pushed the beds together.
Stayed 2 nights in May 2025

8/10 Good

Carl H, Eagle River

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again, my wife liked the pool
Stayed 2 nights in May 2025

2/10 Terrible

Janet Ann

Liked: Staff & service
Stayed 3 nights in Apr 2025

10/10 Excellent

Natasa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Michelle

Stayed 1 night in Mar 2025

4/10 Poor

Jim

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Avoid this place by any costs
Stayed 1 night in Jan 2025

10/10 Excellent

Thomas

Stayed 1 night in Dec 2024

10/10 Excellent

Riccardo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel, nice service

Stayed 2 nights in Dec 2024

10/10 Excellent

Sidnei

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel Easy parking Very good restaurant
Stayed 1 night in Dec 2024

8/10 Good

Margarethe

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in the main city - about a 25 minute drive to the lower Town historical district. Fantastic spa and massage at reasonable cost of 50€ for 60 minutes. Great buffet breakfast.
Stayed 2 nights in Sep 2024

10/10 Excellent

Maulik

Stayed 1 night in Aug 2024

10/10 Excellent

Katarina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and breakfast is perfect!
Stayed 8 nights in Aug 2024

10/10 Excellent

Edis

One of the best hotels
Stayed 1 night in Aug 2024

10/10 Excellent

Katarina

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property - staff are very friendly and the rooms are very clean!
Stayed 3 nights in Aug 2024

8/10 Good

Nilton

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Aug 2024

10/10 Excellent

Florian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice, clean and friendly hotel.

Stayed 1 night in Aug 2024

10/10 Excellent

Yushi, Brno

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New and very clean. Great breakfast!
Stayed 2 nights in Jul 2024

8/10 Good

Jeremy, Scarborough

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok.
Stayed 2 nights in Jul 2024

8/10 Good

Chiquita

Stayed 5 nights in Jun 2024

10/10 Excellent

Anna

Stayed 2 nights in Jul 2024

10/10 Excellent

Tomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Maria del Mar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Grand Hotel Zagreb was Grand, indeed!

The Grand Hotel Zagreb was a wonderful hotel. The room was spacious and with all the amenities to make anybody’s stay a pleasure. The continental breakfast that was included offered a variety of good options to start your day. The staff at the hotel provided a professional service. The only drawback was the location. The hotel was kilometers away from the town center so we had to rely on taxi or Uber services to move around since we did not have a car.
Stayed 2 nights in Jun 2024

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and everyone friendly
Stayed 1 night in Jun 2024

10/10 Excellent

Vaso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay
Stayed 2 nights in May 2024