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Upendo House Hotel

3.5 star property
3.5-star guest house in Stone Town

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Photo gallery for Upendo House Hotel

Outdoor pool, sun loungers
Restaurant
Exterior
Deluxe Double Room
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Breakfast included
  • Air conditioning
  • Housekeeping

Explore the area

Map
213/214 Hurumzi street, Stone Town, Zanzibar Town
  • Forodhani Gardens
    ‪2 min walk‬
  • Shangani Beach
    ‪3 min walk‬
  • Slave Market
    ‪5 min walk‬
  • Zanzibar (ZNZ-Zanzibar Intl.)
    ‪11 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 6 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, Balcony

Superior Double Room, Balcony

Superior Double Room, Balcony

  • 6 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 6 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Zanzibar Town

Stone Town stay.With a stay at this Stone Town guesthouse, you'll be steps from Shakti Temple and Beit el-Sahel (Palace Museum). House of Wonders and Hamamni Persian Baths are also within half a mile (1 km).
View more Guest houses in Zanzibar TownOpens in a new window

What's nearby

  • Forodhani Gardens - 2 min walk - 0.2 km
  • Shangani Beach - 3 min walk - 0.3 km
  • Old Fort - 3 min walk - 0.3 km
  • Zanzibar Ferry Terminal - 5 min walk - 0.5 km
  • Slave Market - 5 min walk - 0.5 km

Getting around

  • Zanzibar Intl. Airport (ZNZ) - 22 min drive

Restaurants

  • ‪Passing Show Hotel - ‬5 min walk
  • ‪Meeting Point Cafe - ‬3 min walk
  • ‪Lukmaan - ‬4 min walk
  • ‪Livingstone Beach Restaurant - ‬6 min walk
  • ‪Zenji Garden Café - ‬4 min walk

About this property

Upendo House Hotel

3.5-star guest house in Stone Town
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

An outdoor pool, spa services, and tour/ticket assistance are also featured at Upendo House Hotel.

Smoking is allowed in designated areas at this 3.5-star Zanzibar Town guesthouse.

  • 8 guestrooms or units
  • Continental breakfast (free)
  • Towels for the beach
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Dining venue
Upendo House Hotel offers 8 air-conditioned accommodations with safes and bathrobes. Each accommodation is individually decorated. Coffee/tea makers and minibars are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, facials, body scrubs, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

Languages

English, Hindi, Swahili

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includes taxes & fees
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Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Designer stores
  • Outdoor pool

Accessibility

  • No elevator

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Individual decor
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. This property uses eco-friendly cleaning products.

We should mention

  • Reservations are needed for massage services. For reservations, contact the guesthouse before arrival using the contact information on the booking confirmation.

Property is also known as

Upendo House
Upendo in Town
Upendo House Hotel Guesthouse
Upendo House Hotel Zanzibar Town
Upendo House Hotel Guesthouse Zanzibar Town

Upendo House Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 46 out of 64 reviews
Rating 8 - Good. 13 out of 64 reviews
Rating 6 - Okay. 3 out of 64 reviews
Rating 4 - Poor. 1 out of 64 reviews
Rating 2 - Terrible. 1 out of 64 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charm and comfort in the heart of Stone Townn

What a wonderful stay - the room was comfortable and chic with strong AC, a comfort bed, and a nice bathroom. The rooftop bar and pool were lovely with amazing views of the ocean. Benjamin and the other staff were extremely helpful and friendly. The location was great - right in the heart of Stone Town. I highly recommend it!
Stayed 2 nights in Jan 2025

10/10 Excellent

Isabelle

Liked: Property conditions & facilities, room comfort

Perfect hotel for a short stay in Stone Town

Stayed for 2 nights and the hotel was perfect. Very close to all the main things to see and to the coastline. Amazing rooftop pool and bar area. Food was delicious!
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Nydia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thank you Upendo Staff

The view from the rooftop pool and the location of the hotel is amazing. Every single staff person I came in contact with at Upendo provided exceptional customer service. By the end of my one week stay, the staff felt like family. I was so sad to leave. I was so well taken care of. Kassim crafted the most delicious and beautiful cocktails. Lydia and Abella provided warm service with a smile during meals in The 5th Restaurant. Benjamin arranged all my excursions, taxi and overall concierge services. Rita and Krishna greeted us daily and made sure everything was going well. It was also great being able to spend time at the Upendo Beach house location. We met other travelers during cocktail hour on the rooftop. Zanzibar is a beautiful place but the staff here made my trip!
Stayed 6 nights in Nov 2024

10/10 Excellent

Marcy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, near everything in stone town and beautiful sunsets at the rooftop pool and bar. Food was espectacular!
Stayed 2 nights in Aug 2024

8/10 Good

Peter

Travelled with partner
Liked: Amenities, property conditions & facilities
Great hotel. But staff might send what you think are gratuities and then try to charge you for them.
Stayed 2 nights in Aug 2024

6/10 Okay

Emma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are clean and the shower is amazing. The restaurant is also really nice. The only downside was the noise. We were on the first floor (one above ground level) and it was so loud from the street. We could hear phones ringing from the street below and everyone’s conversations, yelling, and music from a nearby restaurant. It kept us up at night. Other than that, it was really clean, the rooftop bar and pool were really nice and the staff was super friendly.
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enthralling

We had an amazing time! Excellent service, staff and stunning views from rooftop!
Stayed 2 nights in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Was on the first floor, streets were extremely noisy till very early on in the morning. Music & noise. No lift but staff did help with bags. Staff were extremely friendly and helpful. Bathroom is a wet room so whole floor is soaked. Food & cocktails were nice.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jennifer Cristin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love this place

This hotel is located in a great location and is super cute! The rooftop bar/pool/restaurant is really nice and the breakfast is fabulous!! We loved everything we had. The view from the pool is very nice and hip! The boutique in the hotel had very nice high end clothing and other neat stuff. The rooms are small but very nicely done and great bathroom amenities. I would stay here again for sure and I’m kind of a hotel snob but Upendo is super cute and decorated nicely
Stayed 2 nights in Feb 2024

2/10 Terrible

Stacey

Stayed 2 nights in Mar 2024

10/10 Excellent

Kamau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Stay!

Excellent stay! I love the staff and the rooms were comfortable and clean. Enjoyed the rooftop pool and restaurant. Centrally located in stone town. The only improvement would be to eliminate the occasional unwanted crawling critter. Otherwise a perfect stay.
Stayed 2 nights in Feb 2024

10/10 Excellent

Waleed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

4/10 Poor

Thomas

Stayed 2 nights in Feb 2024

8/10 Good

Martha

Liked: Cleanliness, staff & service, amenities
My room was very comfortable, if a bit overpriced. Unfortuately my view out the window was an alley of rusted roofs and infrastructure - this was #203 - more like a very comfortable cell. The electricity went out in the middle of the night making it very hot. However, the rest of the hotel was pleasant, the upper floors are surely preferable, but you must be able to walk up.. lll in all a good, safe location and nice staff. I wish they would have either put me in a better room or charged me less.

10/10 Excellent

Naurin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute best
Stayed 3 nights in Jan 2024

8/10 Good

Jack

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel if staying in Stone Town. Reception staff, especially Benjamin, was very helpful upon arrival, booking taxis and restaurant reservations. Pool is nice and breakfast was good as well. Would say prices in the shop were more like London and Paris prices, so stayed away from that, which is unfortunate as they have some nice bits.
Stayed 2 nights in Dec 2023

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Claudina fernandes

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Love upendo house. Would book again

10/10 Excellent

CLEO

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at Upendo House for a week while in town for a conference. The room was very chic, comfortable for my week in Stone Town, and all the staff were very helpful and accommodating. While Stone Town is small and nothing is very far, Upendo House was very close to everything and easy to navigate to. The rooftop was beautiful with some of the best views I saw while in Stone Town. On my last day I had a deep tissue massage which was excellent and relaxing, much needed after my week of work!
Stayed 7 nights in Nov 2023

10/10 Excellent

Opubo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended stonetown stay

Comfortable stay, great shower, perfect location which is a stone throw from forodhani market, great views, great food and accomodating staff (special shout out to Benjamin who sorted out my travel needs and to the security man). The only feedback would be, please install a wardrobe to hang clothes and install a small shelf right next to the shower so that guests can easily reach their shower gel and sponge when having a shower.
Stayed 3 nights in Oct 2023

10/10 Excellent

Lindsay

Stayed 3 nights in Jul 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in stone town

Great location close to the water, shops, and restaurants. Cute boutique hotel with AC, hot water, great service, and an excellent restaurant with a gorgeous view!
Stayed 2 nights in Jun 2023

10/10 Excellent

Karl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to explore Stone Town and an awesome rooftop pool and bar area. Very friendly and helpful staff. Good food from the on-site restaurant.
Stayed 2 nights in Mar 2023

10/10 Excellent

Jeanette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in a great location. Beautiful boutique hotel. The staff were also very friendly.
Stayed 2 nights in Feb 2023