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Aristella Swissflair Hotel & Apartements

4.0 star property
4-star ski hotel near Zermatt-Matterhorn Ski Paradise

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Photo gallery for Aristella Swissflair Hotel & Apartements

Savor a romantic meal at this elegant restaurant, where a beautifully set table awaits with a delicious plate of steak, vegetables, and mashed potatoes.
Relax in a serene spa room with two oval-shaped hot tubs and seating.
Relax in a spacious room with a large bed, wooden headboard, and comfortable armchair, perfect for unwinding with a view of the outdoors.
Enjoy a scenic dining experience at Spycher bar, set amidst the stunning mountainous terrain.
Experience the charm of traditional Alpine architecture at this mountain resort, featuring balconies and large windows.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

Map
Steinmattweg 7, Zermatt, VS, 3920
  • Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Zermatt-Furi Gondola
    ‪11 min walk‬
  • Sunnegga Ski Resort
  • Sion (SIR)

Room options

View all photos for Double Room, Ground Floor

Relax in a spacious room with a large bed, desk, and television.

Double Room, Ground Floor

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room, Balcony, Mountain View (Modern)

Relax in a spacious room with a large bed, flat-screen TV, and cozy seating area.

Triple Room, Balcony, Mountain View (Modern)

  • 39 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room, Balcony, Mountain View

Relax in a spacious room with a large seating area, kitchenette, and balcony offering views of the surrounding buildings.

Family Room, Balcony, Mountain View

  • 49 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Economy Double Room

Relax in comfort with a large bed, flat-screen TV, and desk area.

Economy Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Cozy retreat with a sloped ceiling, featuring a neatly made bed, a desk, and a comfortable chair.

Single Room

10.0 out of 10
Exceptional
(3 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Bathtub, View (Modern)

Relax in this stylish hotel room with a large bed, flat-screen TV, and desk area.

Double Room, Bathtub, View (Modern)

10.0 out of 10
Exceptional
(6 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, Balcony, Mountain View (Matterhorn)

Enjoy a serene mountain view from this balcony with a comfortable seating area.

Deluxe Double Room, Balcony, Mountain View (Matterhorn)

  • 34 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Panoramic Double Room, Balcony, Mountain View

Enjoy breathtaking mountain views from the balcony with two chairs and a table.

Panoramic Double Room, Balcony, Mountain View

  • 24 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

About the area

Zermatt

Mountain retreat .Within a 5-minute walk of the hotel, you'll find Zermatt-Matterhorn Ski Paradise and Zermatt - Furi. Furi - Riffelberg and Furi Ski Area are also within half a mile (1 km).

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt - Furi - 3 min walk - 0.3 km
  • Zermatt–Sunnegga Funicular - 5 min walk - 0.4 km
  • Zermatt Visitor Center - 6 min walk - 0.6 km
  • Zermatt-Furi Gondola - 11 min walk - 1.0 km

Getting around

  • Zermatt Gornergratbahn Station - 8 min walk
  • Sion (SIR) - 75 min drive

Restaurants

  • ‪Brown Cow - pub - ‬5 min walk
  • ‪Zermatt Kaffee Rösterei & Kitchen - ‬2 min walk
  • ‪Harry`s Ski Bar - ‬3 min walk
  • ‪Snowboat - ‬4 min walk
  • ‪Papperla Pub - ‬2 min walk

About this property

Aristella Swissflair Hotel & Apartements

4-star ski hotel near Zermatt-Matterhorn Ski Paradise
Have fun with onsite winter activities, including downhill skiing, snowboarding, and ice skating. After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. Conveniences like ski storage and ski passes allow you to spend less time with logistics and more time on the slopes.

There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi.

Smoking is allowed in designated areas at this 4-star Zermatt hotel.

  • 28 guestrooms or units
  • 4 levels
  • Built in 1963
  • Buffet breakfast (free)
  • Terrace on the roof
  • Ski lift tickets
  • Ski equipment storage
  • Dry cleaning
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • Newspapers for purchase
  • ATM
  • Elevator
  • Smoking in designated areas
  • Dining venue
Aristella Swissflair Hotel & Apartements offers 28 accommodations with minibars and espresso makers. Pillowtop beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Zermatt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Aristella. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Languages

English, French, German, Italian, Portuguese

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  • Pet-friendly
  • Free WiFi
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Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge) from 8:00 AM to 5:00 PM
  • Train station shuttle on request
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A restaurant

Things to do

  • 9-hole adjacent golf course
  • Books
  • Downhill skiing
  • Full-service spa
  • Golf driving range
  • Helicopter/airplane tours
  • Hot tub
  • Ice skating
  • Rock climbing
  • Ropes course
  • Sauna
  • Ski passes
  • Ski storage
  • Snowboarding
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Desk
  • Heated floor
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 7:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

The property is closed during the autumn season.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CHF 800 per vehicle (maximum occupancy 6)
  • Airport shuttle fee per child: CHF 800

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Air conditioning is not provided
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. Air conditioning is not provided. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Aristella
Aristella Hotel
Aristella Zermatt
Hotel Aristella
Hotel Aristella Zermatt
Aristella Hotel Zermatt
Aristella Swissflair Hotel Apartements Zermatt
Aristella Swissflair Hotel Apartements
Aristella Swissflair Apartements Zermatt
Aristella Swissflair Apartements
Aristella Swissflair Hotel & Apartements Hotel
Aristella Swissflair Hotel & Apartements Zermatt
Aristella Swissflair Hotel & Apartements Hotel Zermatt

Aristella Swissflair Hotel & Apartements Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 156 out of 191 reviews
Rating 8 - Good. 28 out of 191 reviews
Rating 6 - Okay. 4 out of 191 reviews
Rating 4 - Poor. 2 out of 191 reviews
Rating 2 - Terrible. 1 out of 191 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Luis

Stayed 2 nights in Apr 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and breakfast!
Stayed 5 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel in Zermatt, would highly recommend

Overall this was an excellent hotel, with special mention to the highly competent staff and owners. We found them to be personable and helpful, which isn't always the case in Zermatt. Nice balcony, quality breakfast and exceptional large wellness centre. This would be our preferred location if staying in a hotel in Zermatt.
Stayed 2 nights in Jan 2025

10/10 Excellent

Taras

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall experience was awesome, great staff and beautiful property!
Stayed 7 nights in Jan 2025

10/10 Excellent

Bintou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Arthur

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel with the most helpful and obliging staff. An excellent room with stunning views
Stayed 3 nights in Jan 2025

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was absolutely amazing, the breakfast, the food, the location, the view, i just absolutely loved it.
Stayed 1 night in Dec 2024

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing, would love to return.

Amazing. Staff were so kind and helpful. Location was great. Hotel was clean, room was stunning, layout and amenities were excellent. Breakfast was so good, lots of options.
Stayed 1 night in Nov 2024

10/10 Excellent

Gregory, South Walpole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and convenient to everything. The staff was helpful and great to work with. Breakfast was cooked to order & delicious.
Stayed 3 nights in Nov 2024

10/10 Excellent

Timothy John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fantastic place to stay. All the staff so friendly and a superb breakfast on offer. Felt very secure and safe and was great to have an in room safe for valuables like passport and cash. Would thoroughly recommend
Stayed 7 nights in Sep 2024

10/10 Excellent

Laxmi Vijigeesh

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and good staff
Stayed 3 nights in Sep 2024

10/10 Excellent

Cari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is awesome, great views of Matterhorn, on 4th floor! Breakfast is included! This is our second stay at this property, will continue to book at this property.
Stayed 2 nights in Sep 2024

10/10 Excellent

Angie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was perfect in every way! Lovely hotel, the staffs were friendly and very helpful! Close to everything and easy walk to town.
Stayed 2 nights in Aug 2024

10/10 Excellent

Philip

Disliked: Cleanliness
Stayed 4 nights in Aug 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

Unbelievable hotel I would stay here every time the owner. Is very friendly and knowledgeable, and the rooms are very clean and quiet.Easy walk from the train station may be ten minutes
Stayed 1 night in Aug 2024

10/10 Excellent

Dr Mike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and accommodating. Thoroughly recommend.
Stayed 4 nights in Jul 2024

10/10 Excellent

Jeffrey

Stayed 1 night in Jul 2024

10/10 Excellent

Na

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Rakesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly service. Walkable distance to Matterhorn gondola station, plenty of nice restaurants. Close to train station but you will need Hotel Taxi if you are carrying luggage.
Stayed 1 night in Jun 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, walkable to everything. Especially liked very helpful staff. front desk woman went out of her way to help me with a transportation problem.
Stayed 1 night in Apr 2024

8/10 Good

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Manuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Father and son trip

Amazing hotel. Great location and very friendly staff
Stayed 4 nights in Mar 2024

6/10 Okay

Judith

Stayed 2 nights in Mar 2024

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel!

Great hotel and easy spot to walk into village or to ski lifts.
Front entrance
Single room
Stayed 5 nights in Dec 2023