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Hotel Continental

3.0 star property
3-star hotel near Zermatt-Matterhorn Ski Paradise

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Photo gallery for Hotel Continental

Double Room | Terrace/patio
Free daily buffet breakfast
Down comforters, in-room safe, desk, free WiFi
Down comforters, in-room safe, desk, free WiFi
Snowshoeing

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Bar
  • Pet-friendly
  • Free WiFi

Explore the area

Map
Brantschenhaus 3, Zermatt, Valais, 3920
  • Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Zermatt-Furi Gondola
    ‪13 min walk‬
  • Sunnegga Ski Resort
  • Sion (SIR)
    ‪90 min drive‬

Room options

View all photos for Classic Single Room

Down comforters, in-room safe, desk, free WiFi

Classic Single Room

9.4 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Double Room

Down comforters, in-room safe, desk, free WiFi

Double Room

9.0 out of 10
Wonderful
(27 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Down comforters, in-room safe, desk, free WiFi

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Zermatt

Zermatt City Centre stay.A stay at this Zermatt City Centre hotel places you steps from Zermatt Visitor Center and within a 5-minute walk of Zermatt-Matterhorn Ski Paradise. Tour Monte Rosa and Zermatt - Furi are also within half a mile (1 km).

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Matterhorn Museum - 3 min walk - 0.3 km
  • Zermatt - Furi - 5 min walk - 0.4 km
  • Zermatt–Sunnegga Funicular - 6 min walk - 0.6 km
  • Zermatt-Furi Gondola - 13 min walk - 1.1 km

Getting around

  • Zermatt Gornergratbahn Station - 3 min walk
  • Sion (SIR) - 75 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Bäckerei-Konditorei-, Tea-Room Hörnli - ‬1 min walk
  • ‪Pizzeria Ristorante Molino Seilerhaus - ‬1 min walk
  • ‪Le Petit Royal - ‬1 min walk
  • ‪Stefanie's Creperie - ‬2 min walk

About this property

Hotel Continental

3-star hotel near Zermatt-Matterhorn Ski Paradise
You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Hotel Continental also features ski storage and a front-desk safe.

This 3-star Zermatt hotel is smoke free.

  • 1 building
  • 36 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Ski equipment storage
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • No smoking on site
  • Bar or lounge
Hotel Continental offers 36 accommodations with safes and hair dryers. Beds feature down comforters. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers and complimentary toiletries. This Zermatt hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Languages

English, French, German, Portuguese

Similar properties

Exterior

Hotel Alpina

  • Pet-friendly
  • Free WiFi
  • Breakfast available
  • Housekeeping
4.3 out of 5, Excellent, 370 reviews
The price is CA $388
CA $417 total
includes taxes & fees
Jul 9 - Jul 10
Hotel Alpina

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge

Things to do

  • Ice skating
  • Ski storage

Accessibility

  • No elevator

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Down comforter

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

More

  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7 AM - 9:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 20 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Continental Zermatt
Continental Zermatt
Hotel Continental Hotel
Hotel Continental Zermatt
Hotel Continental Hotel Zermatt

Hotel Continental Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 355 out of 594 reviews
Rating 8 - Good. 177 out of 594 reviews
Rating 6 - Okay. 46 out of 594 reviews
Rating 4 - Poor. 9 out of 594 reviews
Rating 2 - Terrible. 7 out of 594 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Aoi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2025

10/10 Excellent

Kauther

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and beautiful view of Matterhorn the staff were friendly
Stayed 5 nights in Feb 2025

10/10 Excellent

saima

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel with in 2 minutes walk from train station and also in the middle of everything. Breakfast was a plus. Loved it.

10/10 Excellent

Jacob

Stayed 3 nights in Jan 2025

10/10 Excellent

alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, hope to stay again!

Really enjoyed my stay here. Staff was incredibly helpful and friendly. Breakfast was wonderful and exceeded my expectation. The cleaning staff were immaculate. Clearly all the staff cares about the hotel and it really shows. Room was smallish but had tons of built in storage and it was more than ample as a solo traveller. Would recommend and would stay again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Sean

Stayed 2 nights in Jan 2025

10/10 Excellent

Raymund

Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Liked: Staff & service, amenities, property conditions & facilities
Staff was remarkably friendly, close dining and shopping, pillows were unbelievably comfortable
Stayed 3 nights in Jan 2025

8/10 Good

Carolyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great location, with an easy walk from the train. Right in the heart of Zermatt. We appreciated the storage room and boot warmer/dryer, as we were skiing. However, the free breakfast was very basic, and the woman who manages the breakfast room was difficult to deal with (reminding everyone 5-10 minutes before the breakfast closed, even though we'd been there every day and knew the closing time.) She hovered a bit and was not friendly. The bigger concern for us was lack of coffee maker in our room. This made it necessary to go down three floors just to get a cup of coffee every morning, but we thought no problem, we'll do it. Turns out - that IS a problem. We were told we could not leave with a cup of coffee and there were no "to go cups." This was very frustrating and inconvenient.
Stayed 5 nights in Dec 2024

10/10 Excellent

Alvin

Superb
Stayed 1 night in Sep 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Eileen C

Stayed 2 nights in Dec 2024

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Près de la gare Tapis dans la chambre
Stayed 4 nights in Nov 2024

8/10 Good

khanittha

Stayed 1 night in Oct 2024

10/10 Excellent

Shahryar

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing front desk service!
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable stay

Large room, great that it offered amenities such as kettle and a fridge. Breakfast was basic but fine. Great location and view from patio was amazing. Beds were fine but the pillow was a bit flat. Staff were nice. Overall happy with the stay.
Stayed 3 nights in Nov 2024

10/10 Excellent

Alton

Liked: Cleanliness, amenities, property conditions & facilities
Do it !
Stayed 3 nights in Nov 2024

8/10 Good

SYED, caledonia

Liked: Cleanliness, staff & service, property conditions & facilities
right in the central Zermatt, 5 min walk from the Zermatt train station and also the train to the Matterhorn. would stay here again.
Stayed 4 nights in Sep 2024

10/10 Excellent

minerva

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located five minutes walk from the train station.conveniently located near the shops nd restaurants.The room is ok with a view of the Matterhorn on a clear skies..The room is so hot no air condition,we cannot open the door outside the veranda coz there are lots of flies.The bed is comfortable but the pillow they provided is only one per person and too soft..You can hear squeaky noise from the top floor..The breakfast is ok just wish they have hot breakfast in the menu..
Stayed 1 night in Oct 2024

10/10 Excellent

Phung

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is right in the heart of the town. There's free city local buss for free rides.
Stayed 1 night in Oct 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor wifi but otherwise OK

Wifi is slow and flaky: I was disconnected from a zoom meeting multiple times and it was a struggle to use the internet to book a hotel room for my next few nights. In room refrigerator did not keep things cold and the in room safe did not work. In contrast to the hotels.com description, there is an elevator. The room is larger than in many Swiss hotels. The staff were helpful and friendly and spoke good English. The breakfast is good if you like the excellent bread, cheese and jam but the only hot food is toast and boiled eggs (as in many other Swiss hotels). There's lots of hot water and the bed was comfortable. There's a room behind the front desk for left luggage which is more security than in some hotels.
Stayed 4 nights in Sep 2024

10/10 Excellent

smita

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff (I don't recall the name) who helped us was super good and polite. He took extra effort to give us room with view without extra charge. Additionally I was surprised that our room ready to check in by 12 noon. Breakfast was good too. Location is perfect, just 5 min walk from train station and main market.
Stayed 1 night in Sep 2024

10/10 Excellent

Jolene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024