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Hotel Derby

3.0 star property
3-star hotel near Zermatt-Matterhorn Ski Paradise

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Photo gallery for Hotel Derby

Enjoy a mountain view from the large window, with a cozy bed and a spacious vanity area.
Kitchen features a dishwasher, oven, and microwave, with traditional cabinetry and a tiled backsplash.
Traditional alpine-style building with balconies and scenic views.
Cozy living room with a fireplace, television, and comfortable seating area.
Dine in style with tables and chairs arranged for a comfortable meal, surrounded by framed pictures and natural light from large windows.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • Housekeeping
  • Pet-friendly
  • Laundry
  • Free WiFi

Explore the area

View in a map
Bahnhofstrasse 22, Zermatt, VS, 3920
  • Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Zermatt-Furi Gondola
    ‪13 min walk‬
  • Sunnegga Ski Resort
  • Sion (SIR)
    ‪88 min drive‬

Room options

View all photos for Apartment (Bellevue)

Relax in a warm and inviting space with a comfortable sofa, dining table, and desk, plus a bed with a wooden headboard.

Apartment (Bellevue)

10.0 out of 10
Exceptional
(4 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Sofa Beds

View all photos for Double Room Single Use, 1 Bedroom (Arve)

Relax in comfort with a large bed, bedside tables, and a stunning mountain view.

Double Room Single Use, 1 Bedroom (Arve)

10.0 out of 10
Exceptional
(5 reviews)
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room (Arve)

Relax in a spacious room with a large bed, featuring crisp linens and a statement pillow. Enjoy the serene mountain view above, accompanied by comfortable seating and warm bedside lighting.

Double Room (Arve)

9.8 out of 10
Exceptional
(26 reviews)
  • 22 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room (Arve)

Relax in comfort with a large bed, bedside tables, and a stunning mountain view.

Family Room (Arve)

9.8 out of 10
Exceptional
(11 reviews)
  • 35 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Bed

View all photos for Family Double Room (Arve Plus 2 - Kajütenbett)

Relax in comfort with a large bed, bedside tables, and a framed mountain view above.

Family Double Room (Arve Plus 2 - Kajütenbett)

9.8 out of 10
Exceptional
(16 reviews)
  • 25 sq m
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Standard Apartment, 3 Bedrooms

Relax in this stylish living room with a comfortable sofa, dining table, and floor lamp.

Standard Apartment, 3 Bedrooms

9.0 out of 10
Wonderful
(2 reviews)
  • 115 sq m
  • 3 bedrooms
  • Mountain view
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

View all photos for Twin Room (Residence Bellevue)

Relax in this inviting space with a large bed, comfortable chair, and convenient table.

Twin Room (Residence Bellevue)

9.8 out of 10
Exceptional
(7 reviews)
  • 22 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

About the area

Zermatt

City center stay.A stay at this Zermatt City Centre hotel places you steps from Zermatt Visitor Center and within a 5-minute walk of Zermatt-Matterhorn Ski Paradise. Tour Monte Rosa and Zermatt - Furi are also within half a mile (1 km).

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt Visitor Center - 3 min walk - 0.3 km
  • Zermatt - Furi - 5 min walk - 0.4 km
  • Zermatt–Sunnegga Funicular - 6 min walk - 0.6 km
  • Zermatt-Furi Gondola - 13 min walk - 1.1 km

Getting around

  • Zermatt Gornergratbahn Station - 2 min walk
  • Sion (SIR) - 75 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Golden India - ‬2 min walk
  • ‪Bäckerei-Konditorei-, Tea-Room Hörnli - ‬1 min walk
  • ‪Pizzeria Ristorante Molino Seilerhaus - ‬1 min walk
  • ‪Le Petit Royal - ‬1 min walk

About this property

Hotel Derby

3-star hotel near Zermatt-Matterhorn Ski Paradise
There's a restaurant on site. Public spaces have free WiFi. A library, a terrace, and multilingual staff are also featured at Hotel Derby. A complete renovation of Hotel Derby was completed in June 2021.

This 3-star Zermatt hotel is smoke free.

  • 28 guestrooms or units
  • 3 levels
  • Built in 1945
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Dining venue
Hotel Derby offers 28 accommodations with safes and hair dryers. Rooms open to balconies. Accommodations offer separate sitting areas and include desks. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, French, German, Italian, Portuguese

Similar properties

Hotel Butterfly offers a traditional Alpine-style stay with wooden balconies and large windows.

Hotel Butterfly

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, 941 reviews
The price is CA $400
CA $429 total
includes taxes & fees
Aug 29 - Aug 30
Hotel Butterfly

Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CHF 18 for adults and CHF 10 for children
  • A restaurant

Things to do

  • Helicopter/airplane tours
  • Library
  • Shopping
  • Ski storage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

Room amenities

Entertainment

  • TV

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Room service

More

  • Desk
  • Energy-saving switches in guestrooms
  • Heated floor
  • Heating
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 10:00 PM

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 10.00 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 18.00 for adults and CHF 10.00 for children
  • Pet fee: CHF 10.00 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, American Express, JCB International, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Derby Zermatt
Hotel Derby Zermatt
Hotel Derby Hotel
Hotel Derby Zermatt
Hotel Derby Hotel Zermatt

Hotel Derby Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 250 out of 330 reviews
Rating 8 - Good. 57 out of 330 reviews
Rating 6 - Okay. 13 out of 330 reviews
Rating 4 - Poor. 3 out of 330 reviews
Rating 2 - Terrible. 7 out of 330 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

gordon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk clerk, Kristina (I’m so sorry if that’s incorrect, it’s been a few days) was A-mazing! She is a wealth of knowledge and has an answer for everything. If ever I needed some guidance, she stepped up. Oh, the room and location were great too. 😉
Stayed 1 night in May 2025

8/10 Good

Hoon, Chantilly

Stayed 1 night in May 2025

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Derby was a very comfortable stay. The Good: - The staff was very accommodating and friendly - The room and facilities were very clean - Middle of shopping district in Zermat. Very busy and walkable environment. The Bad: - The room was fairly hot in the night time even with the heat off. We needed to open the window overnight which caused lot of noise in the late night and morning due to the location. - Water temperature was not very hot for shower - The mountain view is not a view of Matterhorn, rather some shorter mountains in the area. Barely viewable on the second highest floor balcony. - Breakfast was included but did not have too much options and had mediocre taste even compared to some cheaper stays in Swiss
Stayed 1 night in Apr 2025

6/10 Okay

Connie

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Never fix the clogged sink and loose toilet seat, reported 2x to the male manager who was so arrogant
Stayed 2 nights in Apr 2025

10/10 Excellent

Kenelynn Joy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kristiana was a lovely lady, she helped us with our check-in and check-out. She gave us tips to see the webcam matterhorn. The hotel interior was neat and clean, little balcony was cute. We’re comfortable and we enjoyed our stay.
Stayed 1 night in May 2025

10/10 Excellent

Anju

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing.m This hotel is located just few minutes walk away from the station and it was very convenient. Very clean and friendly staff.
Stayed 1 night in May 2025

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location in middle of Zermatt with walking fistance to train station.
Stayed 2 nights in Apr 2025

10/10 Excellent

Gobi

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Highly recommend

Spacious and comfortable
Stayed 1 night in Apr 2025

4/10 Poor

Laura

Stayed 3 nights in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great spot

Great spot, beautiful room. Got the luck of the draw and got the top floor with a balcony with a view. On the main street, easily walkable from train station and everything else in town. Bed was super comfortable.
Stayed 1 night in Mar 2025

10/10 Excellent

Siyong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly, cozy
Stayed 2 nights in Mar 2025

8/10 Good

Michael

Stayed 4 nights in Feb 2025

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. I lucked out and got a room with a balcony. Room and facilities were well thought out to accommodate a ski vacation. Room was very clean and housekeeping was excellent. Price was on the low end for Zermatt so I wasn’t sure what to expect. I would stay here again and would recommend it to a single or couple travelling for a ski vacation.
Stayed 1 night in Feb 2025

10/10 Excellent

Arya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Zermatt at is Best

Delta was beautiful in every way. Very courteous reception desk and clean and modern rooms. The location is absolutely perfect due to his proximity to the train station on the main street in the town. Highly recommend recommended and will come back again.
Stayed 3 nights in Feb 2025

10/10 Excellent

kylie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the middle of the village so everything was within walking distance including from the train station itself. I sent a few queries through via whats app such as do they serve dinner there and do i need to bk and i was promptly answered. Upon checkin kristiane couldnt have been more helpful. She had already bked us a table for dinner at the time i requested and then went through the different tourist options such as gornergrat and sunnega which we ended up doing both and her recommendations were perfect. The rooms were lovely and clean and had little balcony overlooking the main street which although bustling with activity couldnt be heard from the rooms. The beds were comfy and the bathroom had everything you needed such as magnifying mirror, shampoo, conditioner and hairdryer. The view from the bathroom window was superb also. The breakfast was perfect with a large buffet to choose from with all the favourites available. I highly recommend this hotel and especially commend kristiane on her excellent welcoming hospitality.
Stayed 3 nights in Jan 2025

10/10 Excellent

Matthew

Stayed 6 nights in Dec 2024

10/10 Excellent

Nidia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, in a really central locations and very pleasant team. Highly recommended.
Stayed 1 night in Jan 2025

10/10 Excellent

Elena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new feel and look for the hotel that was rebuilt recently. Close to everything: shopping, skiing, dining. Ski room. We had nice terrace for the room.
Stayed 7 nights in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2024

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was incredible, a highlight of our trip. Will definitely come back. Kristiane is amazing and is so thoughtful with all of the guests.
Stayed 3 nights in Dec 2024

10/10 Excellent

Melinda, Hayward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed our stay here. It’s walkable to the train station and everywhere in Zermatt.
Stayed 2 nights in Dec 2024

10/10 Excellent

Nicole

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous find

Beautiful room! Comfy beds. Heated floor. Everything was perfect.
Stayed 1 night in Dec 2024

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property and staff. Comp breakfast was very good. Just feet from Station Square, restaurants and shopping.
Stayed 2 nights in Nov 2024