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Le Petit CHARME-INN

Property class: 2
Ski hotel near Zermatt-Matterhorn Ski Paradise

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Photo gallery for Le Petit CHARME-INN

A buffet area with various food items and a person serving.
A snow-covered mountain town with a mix of traditional and modern buildings, including a prominent multi-story hotel with balconies and a ski lift visible in the background.
A terrace with wicker furniture, a balcony railing, and a view of a town with buildings and a church spire.
A woman in a beige jacket with a white collar, wearing a necklace, sitting at a desk with a computer monitor displaying a webpage.
A person holding a cup, likely in a bar or cafe setting with shelves in the background.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Housekeeping

Explore the area

View in a map
Metzggasse 28, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Zermatt - Furi
    ‪1 min walk‬
  • Place, Furi - Riffelberg
    ‪1 min walk‬

Room options

View all photos for Double or Twin Room

A hotel room with a wooden wall, a bed with white linens, a desk with a computer, and a television.

Double or Twin Room

9.0 out of 10
Wonderful
(25 reviews)
  • Mountain view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Single Room

A bedroom with a wooden wardrobe, a bed with a red pillow, a small table with a television, and a window with curtains.

Single Room

9.0 out of 10
Wonderful
(19 reviews)
  • Mountain view
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Triple Room

A hotel room with two beds, a desk with a chair, a television, and a door with a heart-shaped decoration.

Triple Room

8.0 out of 10
Very good
(7 reviews)
  • Mountain view
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Single Room

A bedroom with a bed, wooden wardrobe, a desk with a computer, a window with curtains, and a radiator.

Single Room

  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Double or Twin Room

A hotel room with a bed, bedside tables, a desk, a window with curtains, a radiator, and a wall art piece.

Double or Twin Room

  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed
  • Free WiFi

About the area

Zermatt

Near the slopes.At this hotel, you'll be steps from Matterhorn Museum and St. Mauritius Church. Zermatt-Matterhorn Ski Paradise and Zermatt - Furi are also within half a mile (1 km).

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt - Furi - 1 min walk - 0.0 km
  • Furi - Riffelberg - 1 min walk - 0.0 km
  • Furi Ski Area - 1 min walk - 0.0 km
  • Matterhorn Museum - 2 min walk - 0.2 km

Getting around

  • Zermatt Gornergratbahn Station - 8 min walk
  • Sion (SIR) - 77 min drive

Restaurants

  • ‪Hotel Post Zermatt - ‬4 min walk
  • ‪Brown Cow Pub - ‬4 min walk
  • ‪Elsie Bar - ‬2 min walk
  • ‪Old Zermatt - ‬4 min walk
  • ‪Harry's Ski Bar - ‬5 min walk

About this property

Le Petit CHARME-INN

Ski hotel near Zermatt-Matterhorn Ski Paradise
As a guest of Le Petit CHARME-INN, you'll find a rooftop terrace, a vending machine, and ski storage. Public spaces have free WiFi. Le Petit CHARME-INN also features a front-desk safe, an elevator, and a water dispenser.

This Zermatt hotel is smoke free.

  • 1 building
  • 20 guestrooms or units
  • 5 levels
  • Terrace on the roof
  • Ski equipment storage
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site
  • Water dispenser
Le Petit CHARME-INN offers 20 accommodations with hair dryers and complimentary toiletries. LCD televisions are featured in guestrooms.

Bathrooms include bathtubs or showers. This Zermatt hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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  • Breakfast included
  • Pet friendly
  • Free WiFi
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4.6 out of 5, Wonderful, 1,002 reviews
The price is CA $389
CA $418 total
includes taxes & fees
Sep 22 - Sep 23
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Ski shuttle nearby

Things to do

  • Bicycle rentals
  • Downhill skiing
  • Helicopter/airplane tours
  • Hiking/biking trails
  • Mountain biking
  • Ropes course
  • Ski storage

Accessibility

  • Elevator

Room amenities

Entertainment

  • LCD TV

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

More

  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 10.00 per pet, per day
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 10.00 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 2 stars.

Property is also known as

Le Petit Hôtel Zermatt
Le Petit Zermatt
Petit CHARME-INN Hotel Zermatt
Petit CHARME-INN Hotel
Petit CHARME-INN Zermatt
Petit CHARME-INN
Le Petit CHARME-INN Hotel
Le Petit CHARME-INN Zermatt
Le Petit CHARME-INN Hotel Zermatt

Frequently asked questions

How close is Le Petit CHARME-INN to the airport?

Le Petit CHARME-INN is 48.6 mi (77-min drive) away from the Sion (SIR) airport, the closest popular airport to the property.

How much does it cost to stay at Le Petit CHARME-INN?

As of Aug 31, 2026, prices found for a 1-night stay for 2 adults at Le Petit CHARME-INN on Sept 2, 2026 start from CA $262, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Le Petit CHARME-INN have an airport shuttle?

Airport shuttle services are not available at Le Petit CHARME-INN.

Does Le Petit CHARME-INN offer free breakfast?

Le Petit CHARME-INN offers free breakfast every day from 7 AM to 10:00 AM.

Is there a casino at Le Petit CHARME-INN?

No, there is no casino at this hotel.

What time is check-in at Le Petit CHARME-INN?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM.

Is there free parking at Le Petit CHARME-INN?

Free parking is not available at this hotel.

Does Le Petit CHARME-INN have a pool?

Le Petit CHARME-INN does not have a pool.

Does Le Petit CHARME-INN have a spa?

There are no spa services available at this hotel.

How close is Le Petit CHARME-INN to downtown Zermatt?

Le Petit CHARME-INN is 0.1 mi away from Zermatt.

Le Petit CHARME-INN Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 536 out of 972 reviews
Rating 8 - Good. 344 out of 972 reviews
Rating 6 - Okay. 73 out of 972 reviews
Rating 4 - Poor. 11 out of 972 reviews
Rating 2 - Terrible. 8 out of 972 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a good location to stay
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Niloy

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and great location in the center of the village
Stayed 2 nights in May 2026
Verified review

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, lovely staff and good choice at breakfast.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was amazing and staff too!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old style but well run and located
Stayed 3 nights in May 2026
Verified review

6/10 Okay

grace

breakfast was excellent
Stayed 2 nights in May 2026
Verified review

8/10 Good

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, halfway between the train station and the slopes. Nice breakfast, quiet rooms.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Jean-Francois

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little hotel near the main street
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

S'rae

Liked: Cleanliness, amenities, property conditions & facilities
It was a lovely stay — breakfast was great and so were the accommodations
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this nice little hotel. The staff are amazing and very welcoming. The location is great, near everything but stop very quiet (apart from some construction nearby during our visit). The view of the Matterhorn from the rooftop terrace is magical.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit of an uphill walk from the train station;) Food was fabulous, great location, quiet. Nice rooftop deck. Would definitely stay here again!
Stayed 2 nights in May 2026
Verified review

8/10 Good

Mike

Liked: Cleanliness, staff & service
Rustic charm, set off the tourist streets but close enough to access easily. Great breakfast and helpful staff. Rooms are small and well worn as you might expect at a ski resort.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Areefa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is 10 to 15 minutes walk from the station, it’s a gravel road little upward while going to the hotel;
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing, great location, and great services
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
The room with a tub was EXCELLENT. The service behing the check in desk and during the free breakfast was EXCELLENT. I highly recommend this place to anyone who decides to stay in Zermatt.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Diarmid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing, nice and quiet and the staff were very friendly!
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was modest but very clean, updated and very satisfactory. The managers, Norbert and Maria were friendly, interesting and very helpful with advice on activities. The breakfast buffet was varied and very good. A good start to our active day. We would stay again. Well worth the hike up the hill!
Stayed 2 nights in Apr 2026
Verified review

4/10 Poor

Lisa

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The man on reception was very helpful whereas the waitress at breakfast was the rest person I’ve ever come acroo in a hotel
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was okay
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our comfortable room. The location was so convenient for walking. It was quiet and peaceful. The bathroom was very nice and adequate for sharing. The rooftop was spectacular. We spent time each evening watching the go down.
Evening on the rooftop
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

JEREMY

Liked: Amenities, property conditions & facilities
Great stay
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff.
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Compton

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property and great hosts
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Great small hotel in Zermatt. Stayed for one night as travelling around, but Maria was great on desk. Checked us in earlier than normal time.(grateful for that). Slept well during night. Nice breakfast before checking out. Everything we needed. Would stay again.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice walking distance to the cable car, nice breakfast, and clean cozy room. It was a lovely place to stay if you're in zermatt
Stayed 1 night in Mar 2025