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Alex Alpine Resort - Spa & Sports

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Photo gallery for Alex Alpine Resort - Spa & Sports

Front of property
Lounge
Indoor spa tub
Restaurant
Deluxe Suite

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Bodmenstrasse 12, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Zermatt Visitor Center
    ‪2 min walk‬
  • Place, Tour Monte Rosa
    ‪2 min walk‬
  • Airport, Sion (SIR)
    ‪101 min drive‬

Room options

View all photos for Classic Double or Twin Room

Classic Double or Twin Room

Classic Double or Twin Room

8.8 out of 10
Excellent
(6 reviews)
  • Mountain view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • Mountain view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Classic Single Room

Classic Single Room

Classic Single Room

8.8 out of 10
Excellent
(11 reviews)
  • Mountain view
  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • Mountain view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Classic Junior Suite

Classic Junior Suite

Classic Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Budget Standard Zimmer

Budget Standard Zimmer

Budget Standard Zimmer

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

About the area

Zermatt

Winter getaway.You'll be steps from Zermatt Visitor Center and within a 10-minute walk of Zermatt - Furi with a stay at this Zermatt City Centre hotel. Zermatt-Matterhorn Ski Paradise and Furi Ski Area are also within half a mile (1 km).

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt Visitor Center - 2 min walk - 0.2 km
  • Tour Monte Rosa - 2 min walk - 0.2 km
  • Matterhorn Museum - 5 min walk - 0.4 km
  • Zermatt - Furi - 5 min walk - 0.4 km

Getting around

  • Zermatt Gornergratbahn Station - 3 min walk
  • Geneva International Airport (GVA) - 162 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Le Petit Royal - ‬1 min walk
  • ‪Walliserkanne - ‬3 min walk
  • ‪Backstage Hotel - ‬3 min walk
  • ‪Golden India - ‬2 min walk

About this property

Alex Alpine Resort - Spa & Sports

4.5-star ski-in/ski-out hotel near Zermatt-Matterhorn Ski Paradise
After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. Alex Alpine Resort - Spa & Sports helps provide the perfect winter holiday with ski storage and ski passes. At the end of the day, order après-ski drinks at the hotel's bar.

Along with a restaurant, there's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi and wired Internet. This luxury hotel also offers an indoor pool, an indoor tennis court, and a health club.

This 4.5-star Zermatt hotel is smoke free.

  • 85 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 2153 sq ft of conference space
  • 200 sq m of conference space
  • Buffet breakfast (free)
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Alex Alpine Resort - Spa & Sports offers 85 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Alex Spa has 2 treatment rooms. Services include hot stone massages, sports massages, facials, and body wraps. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Similar properties

Property entrance
Hotel Ambassador Zermatt
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  • Pool
  • Hot tub
  • Breakfast included
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4.5 out of 5, Wonderful, 522 reviews
The price is CA $455
CA $486 total
includes taxes & fees
Jun 8 - Jun 9
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Property amenities

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Indoor tennis court
  • Library
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Steam room
  • Tennis lessons
  • Yoga classes

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 6:30 AM - 11 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

The property is closed during October and November.

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Alex Alpine Resort - Spa & Sports

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 155.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: CHF 155.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Alex Zermatt
Hotel Alex
Hotel Alex Zermatt
Resort Hotel Alex Zermatt
Alex Hotel Zermatt
Resort Hotel Alex
Resort Hotel Alex Hotel
Resort Hotel Alex Zermatt
Resort Hotel Alex Hotel Zermatt

Frequently asked questions

How close is Alex Alpine Resort - Spa & Sports to the airport?

Alex Alpine Resort - Spa & Sports is 50.1 mi (75-min drive) away from the Sion (SIR) airport, the closest popular airport to the property.

How much does it cost to stay at Alex Alpine Resort - Spa & Sports?

As of Jun 3, 2026, prices found for a 1-night stay for 2 adults at Alex Alpine Resort - Spa & Sports on Jun 21, 2026 start from CA $542, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Alex Alpine Resort - Spa & Sports have an airport shuttle?

Airport shuttle services are not available at Alex Alpine Resort - Spa & Sports.

Does Alex Alpine Resort - Spa & Sports offer free breakfast?

Alex Alpine Resort - Spa & Sports offers free buffet breakfast every day from 7 AM to 10:00 AM.

Is there a casino at Alex Alpine Resort - Spa & Sports?

No, there is no casino at this hotel.

What time is check-in at Alex Alpine Resort - Spa & Sports?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

Is there free parking at Alex Alpine Resort - Spa & Sports?

Free parking is not available at this hotel.

Does Alex Alpine Resort - Spa & Sports have a pool?

Alex Alpine Resort - Spa & Sports features an indoor pool.

Does Alex Alpine Resort - Spa & Sports have a restaurant?

Alex Alpine Resort - Spa & Sports is home to Alex Grill, which features international cuisine.

Does Alex Alpine Resort - Spa & Sports have a spa?

Pamper yourself with a day at Alex Spa, where you can enjoy facials, massages, and mani/pedis.

How close is Alex Alpine Resort - Spa & Sports to downtown Zermatt?

Alex Alpine Resort - Spa & Sports is 0.3 mi away from Zermatt.

Alex Alpine Resort - Spa & Sports Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 212 out of 286 reviews
Rating 8 - Good. 54 out of 286 reviews
Rating 6 - Okay. 12 out of 286 reviews
Rating 4 - Poor. 3 out of 286 reviews
Rating 2 - Terrible. 5 out of 286 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

lee

Liked: Cleanliness, amenities, property conditions & facilities
great location and friendly courteous staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Spacious rooms, not overheated, great views, friendly staff, excellent breakfast and great location. Want to come again next year!
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

fred

Liked: Cleanliness, amenities, property conditions & facilities
Great Hotel with easy walk to the train station Staff very friendly and food great Highly reccomend
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Zach

Liked: Cleanliness, amenities, property conditions & facilities
Superb service. Excellent resort. Amazing pool and hot tub. Great food. Perfect proximity to many downtown activities.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Bert

Liked: Cleanliness, amenities, property conditions & facilities
Room was comfortable but small. Heated floor in the bathroom and heated towel rack were nice touches. Staff was very friendly and the breakfast and food at the restaurant on site was very good.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view from room- very friendly staff
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Erika

Liked: Cleanliness, amenities, property conditions & facilities
They upgraded my room to a mountain view room. Excellent location!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Romain

Liked: Cleanliness, staff & service, amenities
Staff
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

James

Amazing place!
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

James A.

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room! very friends staff and an authentic warm cozy vibe. I would 100% return to this hotel. If people call this “outdated”. do NOT listen to them. This place is such a vibe 100/10
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Sunil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a beautiful suite right on the 6th floor, which was the highlight of the stay
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and excellent food
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Juzar

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and staff is very friendly. Also excellent breakfast.
Stayed 1 night in May 2023
Verified

10/10 Excellent

Sangeeta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Very convenient & beautiful rooms.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Idyllic Swiss Hotel

Great location and service! Very beautiful, authentic decor. We loved the food at the bar and restaurant. Would love to stay again!
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

chris

Liked: Amenities, property conditions & facilities
Stunning facilities, pool area beaitiful. Staff very friendly. Loved it.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Mikael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel, fantastic location.

Absolutely great hotel, and amazing location, can highly recommend. Breakfast was very good, with so many different options. Will definitely stay at Alex again on our next trip to Zermatt.
Stayed 7 nights in Feb 2023
Verified

10/10 Excellent

Tetiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved the hotel and my room!
Stayed 1 night in May 2024
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here! Such a wonderful location to everything in town and the breakfast is phenomenal. Will be back!
Stayed 5 nights in Apr 2023
Verified

10/10 Excellent

dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and perfect facilities
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short Stay in Zermatt

Great Hotel. Very friendly with helpful staff. Great breakfast.
Stayed 1 night in May 2023
Verified

10/10 Excellent

Gennady

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, very clean, friendly staff, great variety for breakfast. Gorgeous room and excellent bed linen
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about Hotel Alex exceeded my expectations. I would be happy to stay here again.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Alex is the perfect place to stay in Zermatt, Switzerland. Highly recommended to get a room with a balcony and view.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Meaghan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very lovely property, very unique and close to everything! Loved the indoor pool and spa
Stayed 2 nights in Jul 2022