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Schweizerhof Zermatt

4.5 star property
4.5-star luxury hotel near Zermatt-Matterhorn Ski Paradise

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Photo gallery for Schweizerhof Zermatt

Relax in a serene mountain setting with scenic views, surrounded by lush greenery and comfortable seating areas.
Relax in a spacious room with a large bed, flat-screen TV, and a small table with fresh fruit.
Meetings take place in this well-appointed conference room with a long table and comfortable seating for guests.
Interior entrance
Relax by the large indoor pool surrounded by lounge chairs and sunbeds.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • 24/7 front desk
  • Gym

Explore the area

View in a map
Bahnhofstrasse 5, Zermatt, VS, 3920
  • Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Zermatt-Furi Gondola
    ‪13 min walk‬
  • Sunnegga Ski Resort
  • Sion (SIR)
    ‪88 min drive‬

Room options

View all photos for Junior Suite Matterhorn view

Relax in this serene space with a large bed, dining table, and comfortable chair.

Junior Suite Matterhorn view

10.0 out of 10
Exceptional
(3 reviews)
  • 36 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Design Double Room, Partial Matterhorn View

Relax in a spacious room with a large bed, tufted headboard, and a desk near a window offering a view.

Design Double Room, Partial Matterhorn View

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Cozy Room

Relax in a spacious room with a large bed, flat-screen TV, and a small table for work or reading.

Cozy Room

10.0 out of 10
Exceptional
(2 reviews)
  • 17 sq m
  • Mountain view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Attic Suite

Relax in this stylish living room with a sofa, armchairs, and a coffee table.

Attic Suite

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Design Double Room

Relax in a spacious room with a large bed, tufted headboard, and a desk near a window offering a view.

Design Double Room

9.8 out of 10
Exceptional
(18 reviews)
  • 28 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Junior Suite

Relax in this serene space with a large bed, dining table, and comfortable chair.

Junior Suite

  • 36 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Suite

Relax in a spacious room with a large bed, sofa, and armchairs, perfect for unwinding.

Family Suite

  • 14 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

About the area

Zermatt

City center retreat .With a stay at this Zermatt City Centre hotel, you'll be steps from Zermatt Visitor Center and Tour Monte Rosa. Zermatt-Matterhorn Ski Paradise and Zermatt - Furi are also within half a mile (1 km).

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt Visitor Center - 3 min walk - 0.3 km
  • Zermatt - Furi - 5 min walk - 0.4 km
  • Zermatt–Sunnegga Funicular - 6 min walk - 0.6 km
  • Zermatt-Furi Gondola - 13 min walk - 1.1 km

Getting around

  • Zermatt Gornergratbahn Station - 2 min walk
  • Sion (SIR) - 75 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Golden India - ‬2 min walk
  • ‪Bäckerei-Konditorei-, Tea-Room Hörnli - ‬1 min walk
  • ‪Pizzeria Ristorante Molino Seilerhaus - ‬2 min walk
  • ‪Le Petit Royal - ‬1 min walk

About this property

Schweizerhof Zermatt

4.5-star luxury hotel near Zermatt-Matterhorn Ski Paradise
Schweizerhof Zermatt offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Event space at this hotel measures 861 square feet (80 square meters) and includes conference space. A fitness center, spa services, and a library are also featured at the luxury Schweizerhof Zermatt.

Smoking is allowed in designated areas at this 4.5-star Zermatt hotel.

  • 95 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 861 sq ft of conference space
  • 80 sq m of conference space
  • Built in 1982
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Schweizerhof Zermatt offers 95 accommodations with iPads and minibars. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include espresso makers and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Services include hot stone massages, sports massages, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

English, French, German, Greek, Italian, Portuguese, Spanish

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Property amenities

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Sauna
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Steam room

Accessibility

  • Elevator (31 inch wide door)

Room amenities

Entertainment

  • Flat-screen TV with cable channels
  • iPad

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Late-night room service
  • Minibar

More

  • Connecting rooms available
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 2 to December 12:
  • Bar/Lounge
  • Dining venue(s)
  • Fitness facilities
  • Laundry facilities
  • Meeting facilities
  • Sauna
  • Spa
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: CHF 30 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Schweizerhof
Schweizerhof Hotel Zermatt
Schweizerhof Zermatt
Schweizerhof Zermatt Hotel
Schweizerhof Hotel
Schweizerhof Zermatt Hotel
Schweizerhof Zermatt Zermatt
Schweizerhof Zermatt Hotel Zermatt

Schweizerhof Zermatt Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 161 out of 214 reviews
Rating 8 - Good. 44 out of 214 reviews
Rating 6 - Okay. 6 out of 214 reviews
Rating 4 - Poor. 3 out of 214 reviews
Rating 2 - Terrible. 0 out of 214 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all great place. Plus so close to the train stations
Stayed 1 night in May 2025

10/10 Excellent

Leona Kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful boutique hotel! A lot of extras, unfortunately we did not have time to enjoy!! Great breakfast!
Stayed 1 night in Apr 2025

10/10 Excellent

Danny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay.

Bed was amazing, so comfortable. I never sleep well when I’m away but this bed was so great I slept very well. Hotel room was nice, spacious with a great view of the mountains. Staff nice and friendly.
View from our room.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect ski weekend

We had an amazing experience at the Schweizerhof Hotel. From the fantastic service to the delicious food and cocktails, and from the beautifully appointed rooms to the convenient amenities (such as ski rentals and spa), the hotel was truly the perfect home base for a long ski weekend in Zermatt. We will definitely be back—and next time for longer! Thank you for a fantastic stay!
Stayed 3 nights in Mar 2025

10/10 Excellent

Bruce A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and amenties

Great hotel with excellent amenities. Close to station and Gornergrat rail up to ski area. Good restaurant and food, beautifully appointed. Highly recommended.
Stayed 4 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

John

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
5 star and fantastic service .. always happy to find space at restaurant/bar and good buzz in evening - no need to go anywhere else
Stayed 4 nights in Feb 2025

10/10 Excellent

IRENE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel!

Lovely hotel! Good customer service! Enjoyed all the amenities
Stayed 3 nights in Jan 2025

10/10 Excellent

Alesha, Kingston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was fantastic - loved the interior design, service, choice of restaurants and amazing location with easy access to the train and Zermatt’s shopping and dining. Highly recommend!!
Stayed 3 nights in Jan 2025

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place!
Stayed 3 nights in Dec 2024

10/10 Excellent

Audra

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

wonderful hotel

Stayed for two nights and needed to switch rooms after the first night because we stayed in an attic type room with low ceilings which was not for someone tall like myself. But they were very accommodating and helpful in moving our luggage to the new room when we were out visiting the Matterhorn. When booking the room, you are listed with them at a certain price, I needed to pay an upgrade fee to get a room on the higher floor with a view of the Matterhorn but it was worth it.
Stayed 2 nights in Oct 2024

8/10 Good

Samuel

Stayed 3 nights in Oct 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with a balcony and a view. Very quiet at night. The service was excellent and the receptionist/ concierge Pedro was very helpful.
Stayed 1 night in Oct 2024

10/10 Excellent

jamie

Liked: Amenities
Hotel was amazing . Close to train. Great views. Staff helped with directions and map of everything we wanted to see. Gave us a discount off the sushi restaurant. Would definitely recommend and would love to visit again
Stayed 1 night in Sep 2024

10/10 Excellent

Edwin R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the hotel was perfect. We had a junior suite, which was ideal for our family of four. The staff was truly outstanding—especially the reception staff, who were incredibly friendly. Above all, the breakfast service staff were exceptional. They were polite, humble, gracious, and generous, with no attitude at all. Very hospitable! I would definitely stay here again. The hotel has been newly renovated and has a lot of character. The rooms are beautifully decorated, which left us quite amazed. Our kids loved the books, as the hotel is full of them. Even our room had several books. Just a suggestion: all the books were in French. It would be nice to have some books in English, as my children were overjoyed when they saw the books, but were disappointed when they realized all of them were in French. Not a criticism, just a suggestion
Stayed 2 nights in Aug 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Country luxury lodge in the midst of everything!

This is a spectacular hotel with absolutely the best service. Amazing attention to detail. Even though on the main thoroughfare, stepping thru the doors you feel like you have entered one of the finest lodges or a lovely country estate. Warning: If you open your windows you will be assailed by lots of outdoor noise.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jinan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jul 2024

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely modern and clean hotel close to the centre of Zermatt. The view from my balcony was amazing. Staff were genuine and made you feel welcome. Spa facilities were wonderful. Unfortunately as there is no aircon, the room warmed up quickly and was stuffy at night. Having the window open solved the stuffiness, but the main street below is very noisy, so not particularly conducive to a good night's sleep. 😢
Stayed 2 nights in Jul 2024

10/10 Excellent

Jinan, Rochester hills

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, best service, ver comfortable and clean rooms. Great breakfast.
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort

Great hotel and staff, but scary experience

The staff were friendly. The room felt very hot. The one thing that spoiled everything was Around 11 PM somebody just opened the door and walked into the room.i called the front desk to let them know, after that we hardly had any sleep. In the morning i was told that it was a staff member who was trying to drop off the pillow for a guest and happened to walk into the wrong room.even it that was the case, shouldnt they be knocking on the door and not walk into a guest room.for me that story didn’t add up.
Stayed 1 night in Jul 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in an amazing location! Staff was incredibly friendly and helpful. Highly recommend!!
Stayed 1 night in Jul 2024

10/10 Excellent

Uzma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024