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City Garden Hotel

4.5 star property
Luxurious 4.5-star hotel with restaurant

Choose dates to view prices

Photo gallery for City Garden Hotel

Restaurant
Front of property
Restaurant
Reception
1 bedroom, minibar, in-room safe, individually furnished

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Gym
  • Breakfast included
  • Air conditioning
  • Laundry

Explore the area

Map
Metallstrasse 20, Zug, 6300
  • Metalli Shopping Centre
    ‪2 min walk‬
  • Zug Old Town
    ‪11 min walk‬
  • Bossard Arena
    ‪14 min walk‬
  • Zürich (ZRH)
    ‪40 min drive‬

Room options

View all photos for Junior Room

1 bedroom, minibar, in-room safe, individually furnished

Junior Room

  • 34 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

1 bedroom, minibar, in-room safe, individually furnished

Superior Double Room

  • 29 sq m
  • Park view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite

1 bedroom, minibar, in-room safe, individually furnished

Superior Suite

  • 38 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

About the area

Zug

In regional park.Within a 15-minute walk of the hotel, you'll find Metalli Shopping Centre and Alpine Panorama Path. Also, Lake Zug is within half a mile (1 km) and Zug Old Town is within 2 miles (3 km).

What's nearby

  • Metalli Shopping Centre - 2 min walk - 0.2 km
  • Lake Zug - 8 min walk - 0.7 km
  • Zug Old Town - 11 min walk - 1.0 km
  • Bossard Arena - 14 min walk - 1.2 km
  • Zug Trade Fair - 14 min walk - 1.2 km

Getting around

  • Zug Station - 5 min walk
  • Zurich Airport (ZRH) - 55 min drive

Restaurants

  • ‪Caffè Spettacolo - ‬6 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Yooji's - ‬5 min walk
  • ‪La Taverna - ‬4 min walk
  • ‪Negishi Sushi Bar - ‬5 min walk

About this property

City Garden Hotel

Luxurious 4.5-star hotel with restaurant
City Garden Hotel offers its guests a sauna and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served on weekdays. Public spaces have free WiFi.

You'll find a business center on site. A terrace, tour/ticket assistance, and a garden are also featured at the luxury City Garden Hotel. Parking is available for a fee.

Smoking is allowed in designated areas at this 4.5-star Zug hotel.

  • 78 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Charging station for electric cars
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
City Garden Hotel offers 78 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished. LCD televisions are featured in guestrooms. Bathrooms include showers, bathrobes, and slippers.

This Zug hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, French, German, Hungarian, Italian

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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Onsite parking available only on request
  • Uncovered self parking on site (CHF 15 per night)

Food and drink

  • Free buffet breakfast available on weekdays 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Golf
  • Gym
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

Room amenities

Entertainment

  • 100-cm LCD TV

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open Monday - Friday (6:00 AM - 11:30 PM) and Sunday - Sunday (2:00 PM - 11:30 PM)
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at City Garden Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 25.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.00 per person, per night for adults; CHF 1.00 per night for guests aged 6-15 years old. This tax does not apply to children under 6 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: CHF 15 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CHF 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pets and service animals are not allowed on site.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

City Garden Hotel Zug
City Garden Zug
City Garden Hotel Zug
City Garden Hotel Hotel
City Garden Hotel Hotel Zug

City Garden Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 6 out of 14 reviews
Rating 8 - Good. 6 out of 14 reviews
Rating 6 - Okay. 2 out of 14 reviews
Rating 4 - Poor. 0 out of 14 reviews
Rating 2 - Terrible. 0 out of 14 reviews

9.4/10

Cleanliness

8.2/10

Staff & service

6.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well designed, tasteful, quiet and well/located.
Stayed 2 nights in Apr 2025

8/10 Good

Jonathan

Liked: Cleanliness, property conditions & facilities, room comfort

Great hotel. Odd weekend procedures

The hotel itself is great. Modern, clean, quiet. Reception is not staffed on Saturday, so you have to check in at the Park Hotel and that is where breakfast was on Sunday. It’s not far, but not convenient. It’s walkable from the train station. Good breakfast.
Stayed 1 night in Jul 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Facilities and hotel standard were excellent but I found some of the small things very disappointing. For almost £900 for two nights I found some of the penny pinching ridiculous. Welcome treats were not replaced (it was a small chocolate!) and the vanity set was repacked into cardboard case rather than replaced - it was opened to use the cotton buds. Excellent hotel but these little things were very disappointing.
Stayed 2 nights in Jan 2024

8/10 Good

Arie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Sep 2024

10/10 Excellent

Steffen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

cornel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

A.

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Manuela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Hendrik-Jan

Stayed 1 night in Nov 2021

8/10 Good

Yvan

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The hotel was a ghost town...no front desk, no staff...just an interphone at the entrance to get to another hotel to get your room key an breakfast...very desapointing and unpleasant
Stayed 4 nights in Oct 2021

6/10 Okay

Laura

Stayed 2 nights in Sep 2021

8/10 Good

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

10/10 Excellent

Sandra

Stayed 1 night in Jul 2021