Ratings based on 70 Guest Reviews
Hear it directly from our travellers
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Lovely remote peaceful authentic hacienda
Posted Jan. 25, 2024 on HotelsLovely quiet remote hacienda surrounded by olive groves. Wonderful ambience to restaurant and breakfast roof top terrace room. Delicious meals and great coffee.
by A traveller
Posted Dec. 17, 2023 on Expedia
Great property with a top restaurant. Absolutely charming.
by A traveller
Posted Dec. 7, 2023 on Expedia
Wonderful place , felt like traveling in time yet with all the modern comfort . The whole area is stunning , hidden gem
by A traveller
Special
Posted Sep. 22, 2023 on HotelsTo find such a place and stay. Very special. Great evening meal and breakfast.
by A traveller
good for a little break
Posted Sep. 1, 2023 on HotelsVery friendly staff and beautiful location
by A traveller
Posted May 20, 2023 on Hotels
by A traveller
Posted May 19, 2023 on Expedia
Dreamy location with great facilities. We found the hotel on spec and couldn't believe our luck. It was everything we wanted and more. We spent five days here - hiring bikes from the Hacienda and cycling along the Via Verde, returning for a dip in the beautiful pool, followed by drinks on the terrace which offers panoramic views of olive groves, ending the day with a delicious supper in the restaurant. Heaven!
by A traveller
Posted Dec. 15, 2022 on Expedia
by A traveller
Posted Nov. 13, 2021 on Hotels
Amazing stay. Superb location. Great on-site restaurant
Only the bed was rather old and uncomfortable after 2 nights.
by A traveller
Lovely property in great location, poor service.
Posted May 14, 2019 on HotelsBeautiful building in a stunning location, but falls somewhat short of the expected standards of a 4* hotel at that price range. Reception staff were delightful, but service for our party of eight at dinner was very haphazard. We ordered bottles of wine for the table, and the wine was poured into our glasses from opened bottles and we were charged 'per glass' prices! Very unimpressed at breakfast that tables weren't laid up, and when the waitress brought our coffees she made no attempt to clean rubbish and crumbs from previous people off the table, she just dumped the coffees down and walked off. Not the sort of service I'd expect in a 4* hotel charging Parador prices!
One of our group had stayed in the hotel a couple of weeks earlier to check it out, and had enquired about the swimming pool, as all the advertising for the property features the lovely, big, blue pool, and we all particularly wanted to use it, and she had been told that it would definitely be ready for our stay. We were very unimpressed on arrival to find it was a dirty green puddle due to broken equipment. We accept that the pool isn't usually opened until June, but we had asked, and we were expecting to have the use of it. My wife and I used the Arab Baths, and they were excellent, with a charming receptionist and all very clean and thoroughly enjoyable.
Overall a pleasant stay, but the serving staff need to raise their game somewhat to justify the prices and the rating.
