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Hotel ZwiBack

3.0 star property
3-star hotel near Zoo Zurich

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Photo gallery for Hotel ZwiBack

Interior entrance
Lunch served
Terrace/patio
Terrace/patio
Suite

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Parking available
  • Housekeeping

Explore the area

View in a map
Am Wasser 3, Duebendorf, 8051
  • Place, Shopping Center Glatt
    ‪12 min walk‬
  • Place, Air Force Center
    ‪4 min drive‬
  • Place, Letzigrund Stadium
    ‪11 min drive‬
  • Airport, Zürich (ZRH)
    ‪7 min drive‬

Room options

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

8.8 out of 10
Excellent
(11 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Suite | Living area

Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

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About the area

Duebendorf

In Duebendorf .You'll find Shopping Center Glatt and Zoo Zurich within 2 miles (3 km) of this hotel. Fluntern Cemetery and FIFA Headquarters are also within 3 miles (5 km).

What's nearby

  • Shopping Center Glatt - 12 min walk - 1.1 km
  • Air Force Center - 4 min drive - 2.4 km
  • Hallenstadion - 5 min drive - 4.8 km
  • Zoo Zurich - 7 min drive - 5.2 km
  • Letzigrund Stadium - 11 min drive - 9.7 km

Getting around

  • Neugut Tram Stop - 2 min walk
  • Duebendorf Station - 19 min walk
  • Zurich Airport (ZRH) - 7 min drive

Restaurants

  • ‪McDonald's - ‬19 min walk
  • ‪Starbucks - ‬19 min walk
  • ‪GLOBUS Fashion Bar - ‬13 min walk
  • ‪Sprüngli - ‬13 min walk
  • ‪Glatt Grill - ‬11 min walk

About this property

Hotel ZwiBack

3-star hotel near Zoo Zurich
There's a restaurant on site, as well as a coffee shop/cafe. WiFi is free in public spaces. Hotel ZwiBack also features a terrace, complimentary newspapers in the lobby, and a front-desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Duebendorf hotel is smoke free.

  • 14 guestrooms or units
  • Breakfast available (surcharge)
  • Front-desk safe
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Coffee shop
  • Dining venue
Hotel ZwiBack offers 14 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottled water. 32-inch Smart televisions come with digital channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room refrigerator
  • Playground
  • Soundproofed rooms
  • Travel crib

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Covered self parking on site (CHF 10 per night; includes in/out privileges)
  • Limited onsite self parking

Food and drink

  • Weekend buffet breakfast available 6:30 AM to 10:00 AM for a fee: CHF 15 per person
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch smart TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Access via exterior corridors
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open Monday - Friday (6:30 AM - 8:30 PM) and Saturday - Sunday (7:30 AM - 11:00 AM)
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; your host will greet you
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, key retrieval

Pets

  • Pets: CHF 20 per accommodation, per stay
  • Only dogs are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 15 per person
  • Covered self parking fee: CHF 10.00 per night (in/out privileges)
  • Pet fee: CHF 20 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.
    Cashless payment methods are available for all transactions.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel ZwiBack Hotel
Hotel ZwiBack Duebendorf
Hotel ZwiBack Hotel Duebendorf

Hotel ZwiBack Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 77 out of 140 reviews
Rating 8 - Good. 46 out of 140 reviews
Rating 6 - Okay. 12 out of 140 reviews
Rating 4 - Poor. 2 out of 140 reviews
Rating 2 - Terrible. 3 out of 140 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Mansi

Liked: Cleanliness
Disliked: Room comfort

Clean, friendly, but no climate control/loud area

The hotel is basic but clean. The staff is nice. The two biggest issues for me were: 1) there is no climate control in the rooms. My room was quite hot due to the centralized heating and there was no way to change or turn off that heating function. 2) if you try to open the balcony door (to help regulate temperature etc it is extremely loud as the hotel is at the intersection of two busy streets and the noise is there 24 hours. If you have to stay in this area there aren’t many options and if there was any type of in room climate control this would be a great option.
Stayed 4 nights in Sep 2025

10/10 Excellent

Martin

Stayed 2 nights in Sep 2025

6/10 Okay

Halady Ramesh, Hamburg

Okay for one night
Stayed 1 night in Sep 2025

10/10 Excellent

Andrew

Liked: Cleanliness, property conditions & facilities
As advertised
Stayed 1 night in Jul 2025

8/10 Good

mark

Liked: Cleanliness, staff & service, room comfort

Near Zurich and easy access

Near Zurich and easy access
Stayed 2 nights in May 2025

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Is not a traditional hotel. Its an apartment complex, and the hotel has an area with rooms. Family friendly
Stayed 5 nights in Nov 2024

10/10 Excellent

Jose, Caracas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to access facility, outside Zurich but for a fair value. The staff is super friendly, it is worth the visit.
Stayed 3 nights in Oct 2024

10/10 Excellent

Karamvir

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great experience at the place. The hospitality was on point 10/10. Staff was very helpful and communicated well and recommended the things around. Definitely recommend giving this place chance to stay.
Stayed 1 night in Sep 2024

8/10 Good

Rahul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

AHYUN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Staff was nice and breakfast was very affordable (chf 10). However I didn’t know it’s like a community apartment where you live in an almost like an apartment complex, not a hotel. There was no amenities, just the rooms. The neighborhood was safe but a bit far from the city and also the building is located right next to the big road so the air and the noise was bad. The room itself was very clean and staff at the property was very nice and welcoming!
Stayed 1 night in Sep 2024

10/10 Excellent

Susanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. The staff were helpful and friendly. Great location to get into the city.
Stayed 3 nights in Aug 2024

2/10 Terrible

Monique

Stayed 1 night in Jun 2024

10/10 Excellent

GUOSHUANG

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

EDUARDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay!!!
Stayed 1 night in Jun 2024

8/10 Good

Niko

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Holley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very different. The "hotel" was basically 3 condos on each floor turned into hotel rooms. So you're surrounded by people who live on the property. Rooms were beautiful and very nice but this was just a very different concept. Check in confused me, as to where i needed to go to enter the building
Stayed 1 night in Jun 2024

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Sven was terrific!
Stayed 1 night in May 2024

10/10 Excellent

Seyed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff,great stay all and all
Stayed 2 nights in May 2024

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
This is a bare bones but clean room. The check in was friendly. The rooms are in a residential building separate from the reception area. Convenient to tram to the airport. Tram takes 20 min. This is in a residential area with few amenities or attractions . There is an Aldi nearby. And a mini fridge in room.
Stayed 1 night in May 2024

8/10 Good

Sebastian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

8/10 Good

Skyler

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The check in experience was awful and almost ruined our entire outlook on Switzerland. However, someone was walking by and showed us the self check in phone and we had to use this to get a code to get a key and then find our room ourselves. (Note that for future travelers it is a self check in experience). However, the following morning when the bistro was actually open, the staff was very friendly and the breakfast included was great. The area itself is odd since it seems like an apartment complex so its not a true hotel. The room got quite hot at night and so we had to open the window but traffic was very loud so we could not leave it open for long. The room was nice and very clean to note though as well. The last nice thing was the metro was across the street so getting around was very easy.

10/10 Excellent

HARRY, ATLANTA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are industrial chic and very clean. Love the business model (ask when you get there!). Staff is GREAT!
Stayed 1 night in Dec 2023

10/10 Excellent

Vicki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect hotel for a friendly and comfortable stay.

We stayed here for 3 nights whilst visiting christmas markets and exploring Zurich. Location wise this hotel is fantastic, it is just outside the hustle and bustle of Zurich centre but with the convenient tram stop outside you can be in most places within 30 mins. The hotel itself is lovely, the room had what we needed for a comfortable stay: large bathroom, safe, fridge, comfy beds and heating. The concept of the hotel is a wonderful idea by training and supporting young adults in employment. All staff we met were so friendly and happy to help no matter what. Breakfast was continental and there was more then enough choice for us. We popped into the restaurant for lunch as well and the food was delicious. I definitely recomend a stay here as a base for exploring Zurich.
Stayed 3 nights in Dec 2023