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4.6 out of 5

"Club Regina is an excellent choice to stay in Cancun. Excellent service, great ocean views. Very clean, amazing pools and pool bar. The front desk was ... " More

By a verified traveller on Fri 14 Apr 2023

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Hotel Description

3.5-star beachfront aparthotel near Delfines Beach

On the beach

Your stay at this Zona Hotelera aparthotel places you within 2 miles (3 km) of Iberostar Cancun Golf Course and Delfines Beach. West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Nichupté Lagoon are also within half a mile (1 km).

Poolside dining

This smoke-free aparthotel features 2 outdoor pools, a gym, and a restaurant. Relax with a drink at the bar/lounge and enjoy perks like free WiFi. There's a poolside bar on site, and laundry facilities and concierge services are also provided.

Flat-screen TVs

The 69 apartments offer flat-screen TVs with cable channels, along with room service and ceiling fans. Hair dryers, safes, and showers are also available. Housekeeping is available on request.

Studio, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 2 Max

Grand Suite, 2 Bedrooms, Kitchen

Bed Count 2 King Beds Maximum Occupancy 6 Max

Club Suite, Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Club Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Club Room, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 1 King Bed, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Club Regina Cancun ratings based on 11 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Club Regina Cancun

Everyone (6) Family (5)
3 out of 5

Posted by on 17 Nov. 2023

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Comment from Hotel Management

7 Dec. 2023 by The Travel Raintree Team

Dear Ronald Wayne,Thank you for taking the time to review your stay at Club Regina Cancun. Your feedback is important to us. Come back and visit us again soon! Regards

5 out of 5
Club Regina is an excellent choice to stay in Cancun. Excellent service, great ocean views. Very clean, amazing pools and pool bar. The front desk was very welcoming, very attentive. 💯 recommended!

Posted by on 14 Apr. 2023

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Comment from Hotel Management

14 Apr. 2023 by The Travel Raintree Team

Dear Jose Jesus,Thank you for giving us a perfect rating. We are so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. Looking forward to welcoming you back soon.Warm Regards

5 out of 5
Excellent hotel in terms of comfort, closeness to the beach, pools, restaurant, tours. Things to improve: if possible, put ventilations into the bathrooms; make some kinds of hangers for the wet clothes.

Posted by on 28 Dec. 2022

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Comment from Hotel Management

28 Dec. 2022 by The Travel Raintere Team

Dear Mikhail,Thank you for taking the time to comment on your stay at Club Regina Cancún. Your feedback is important to us, we look forward to his return. Your opinion has been passed on to Management.

5 out of 5
Me gusto mucho, regresaría de nuevo. Solicite una habitación para 5 personas y me dieron dos habitaciones que se conectaban con una sala y cocina, el sillón se hacia cama y todos quedamos muy cómodos, cada habitación con baño. El personal muy amable y sugerían lugares para visitar o comer dentro del hotel.

Posted by on 28 Jul. 2022

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Comment from Hotel Management

28 Jul. 2022 by Equipo Travel Raintree

Gracias por darnos una calificación perfecta. ¡Nos alegra saber que disfrutó de su estadía con nosotros! Esperamos que su próxima estancia esté a la vuelta de la esquina. Esperando darle la bienvenida pronto. Saludos,

4 out of 5

Posted by on 20 Jul. 2022

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5 out of 5
Beautiful place will be back

Posted by on 5 Apr. 2022

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Comment from Hotel Management

11 Apr. 2022 by The Travel Raintree Team

Thank you for giving us a perfect rating. We are so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. Looking forward to welcoming you back soon. Warm Regards,

5 out of 5

Posted by on 16 Mar. 2022

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Comment from Hotel Management

7 Aug. 2022 by The Travel Raintree Team

Thank you for giving us a perfect rating. We are so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. Looking forward to welcoming you back soon. Warm Regards,

4 out of 5
Staff was extremely friendly

Posted by on 6 Nov. 2021

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Comment from Hotel Management

9 Nov. 2021 by The Travel Raintree Team

Thank you for taking the time to review your stay with us at Club Regina Cancun. Your feedback is important to us. Thank you for choosing to stay with us and we look forward to your return. Your review has been passed on to Management. Warm Regards,

5 out of 5

Posted by on 16 Apr. 2021

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Comment from Hotel Management

30 Apr. 2021 by The Travel Raintree Team

Thank you for giving us a perfect rating. We are so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. Looking forward to welcoming you back soon.

5 out of 5
Loved the 1 bedroom. Suite, just a suggestion, a small ref on the bedroom side.

Posted by on 28 Nov. 2019

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Comment from Hotel Management

2 Dec. 2019 by The Travel Raintree Team

Thank you for choosing to stay at the Club Regina Cancun and for providing feedback, your comments are very important so we can improve our service. We are glad to know that you enjoyed the accommodations. Please come back and visit us again soon.

About the Club Regina Cancun - In Cancun (Zona Hotelera)

Location Blvd. Kukulkan Km 20.5, Hotels Area, Cancun, QROO CP 77500

Property Features

Club Regina Cancun offers its guests 2 outdoor swimming pools and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at Club Regina Cancun. Parking is available for a fee. This 3.5-star Cancun aparthotel is smoke free.

  • 1 building
  • 69 guestrooms or units
  • Poolside lounge chairs
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Separate living room
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Club Regina Cancun offers 69 air-conditioned accommodations with safes and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries. Housekeeping is provided on request.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Shower
  • Housekeeping (on request)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Air conditioning
  • Ceiling fan

Food & Drink

Restaurant Inizio - This restaurant specializes in Mexican cuisine and serves breakfast and dinner.

Pool Bar - This bar is located by the pool and specializes in Mexican cuisine. Open daily.

Room service (during limited hours) is available.

Nearby Activities

2 outdoor swimming pools are on site along with a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 11:30 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa and Mastercard. Cash is not accepted.

For guests' safety, the property includes a smoke detector in each accommodation.

  • No rollaway/extra beds available
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property follows sanitization practices of Safe Travels (WTTC - Global)

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 76.00 per accommodation, per night
  • Resort fee: MXN 320 per accommodation, per night

The resort fee includes:

  • Additional inclusions
  • Beach towels
  • Fitness center access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: MXN 99 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cancun Club Regina
  • Club Regina Cancun
  • Raintrees Club Regina Cancun
  • Raintrees Club Regina Hotel Cancun
  • Regina Cancun
  • Raintrees Club Regina Cancun Hotel
  • Raintrees Club Regina Hotel
  • Raintrees Club Regina
  • Club Regina Cancun Resort
  • Club Regina
  • Club Regina Cancun Hotel Cancun
  • Club Regina Cancun Cancun
  • Club Regina Cancun Aparthotel
  • Club Regina Cancun Aparthotel Cancun
  • Club Regina Cancun In Cancun (Zona Hotelera)

You should know

  • Guests may experience noise disturbance due to nearby construction work.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.