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Iberostar Waves Tucán - All Inclusive

4.5 star property
4.5-star beachfront property near Playa del Carmen Maritime Terminal

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Iberostar Waves Tucán - All Inclusive

4 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers
Outdoor wedding area
Beach/ocean view
On the beach, white sand, sun loungers, beach umbrellas
8 restaurants, breakfast, lunch, dinner served; Japanese cuisine

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
    Bar
  • All-inclusive
    All-inclusive
  • Spa
    Spa
  • Gym
    Gym
  • Laundry
    Laundry

Explore the area

Map
Avda. Xaman-Ha, Lote Hotelero No 2, Playa del Carmen, QROO, 77710
    Playacar Beach
    12 min walk
    Mahi Golf Course
    17 min walk
    Xaman Ha Aviary
    5 min drive
    Playa Del Carmen, Quintana Roo (PCM)
    11 min drive

Room options

View all photos for Premium Room, Accessible

Free minibar, in-room safe, desk, blackout drapes

Premium Room, Accessible

  • 35 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront

Terrace/patio

Junior Suite, Oceanfront

  • 38 sq m
  • Beach view
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Promo)

Free minibar, in-room safe, desk, blackout drapes

Premium Room (Promo)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room

Free minibar, in-room safe, desk, blackout drapes

Premium Room

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Beachside

View from room

Premium Room, Beachside

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite

Flat-screen TV

Junior Suite

  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Oceanfront

Terrace/patio

Junior Suite, Oceanfront

  • 38 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Last room available

Free minibar, in-room safe, desk, blackout drapes

Last room available

  • 35 sq m
  • Sleeps 1
  • 1 Double Bed OR 1 King Bed

View all photos for Premium Room, Accessible

Free minibar, in-room safe, desk, blackout drapes

Premium Room, Accessible

  • 35 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Poolside

Balcony view

Premium Room, Poolside

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room

Free minibar, in-room safe, desk, blackout drapes

Premium Room

  • 35 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite

Flat-screen TV

Junior Suite

  • 38 sq m
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Oceanfront (Beach Access)

Balcony view

Junior Suite, Oceanfront (Beach Access)

  • 38 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Poolside

Balcony view

Premium Room, Poolside

  • 35 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Beach Access)

Balcony view

Junior Suite, Oceanfront (Beach Access)

  • 38 sq m
  • Partial ocean view
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Pure Wellness)

Free minibar, in-room safe, desk, blackout drapes

Premium Room (Pure Wellness)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Promo)

Free minibar, in-room safe, desk, blackout drapes

Premium Room (Promo)

  • 35 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Beachside

View from room

Premium Room, Beachside

  • 35 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Pure Wellness)

Free minibar, in-room safe, desk, blackout drapes

Premium Room (Pure Wellness)

  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Tropical View)

Garden view

Premium Room (Tropical View)

  • 35 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Tropical View)

Garden view

Premium Room (Tropical View)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Last room available

Free minibar, in-room safe, desk, blackout drapes

Last room available

  • 35 sq m
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

Similar properties

Exterior
Occidental at Xcaret Destination - All Inclusive
On private beach
Pool
Breakfast included
All-inclusive
4.1 out of 5, Very good, (3662)
The price is CA $278
per night
CA $339 total
includes taxes & fees
5 Oct - 6 Oct
Occidental at Xcaret Destination - All Inclusive

About the area

Playa del Carmen

Beachfront retreat .Your stay at this Playacar property places you within 2 miles (3 km) of Quinta Avenida and Playa del Carmen Maritime Terminal. Playa del Carmen Main Beach and Mamitas Beach are also within 3 miles (5 km).

What's nearby

  • Playa del Carmen Maritime Terminal - 6 min drive
  • Quinta Avenida - 6 min drive
  • Xplor Theme Park - 10 min drive
  • Playa del Carmen Main Beach - 11 min drive
  • Xcaret Eco Theme Park - 13 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 53 min drive

Restaurants

  • ‪Rosa Roja - ‬5 min walk
  • ‪Festival Grand Buffet - ‬8 min walk
  • ‪Blue Moon Beach Bar Sandos Select Club - ‬9 min walk
  • ‪RIU Yucatan - ‬7 min walk
  • ‪Pool Bar - ‬9 min walk

About this property

Iberostar Waves Tucán - All Inclusive

4.5-star beachfront property near Playa del Carmen Maritime Terminal
Iberostar Waves Tucán - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Iberostar Waves Tucán - All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 8 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 2 poolside bars, and 5 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Free self parking is available.

This 4.5-star Playa del Carmen property is smoke free.

  • 350 guestrooms or units
  • 3 levels
  • 8 dining venues
  • 2 bars on the beach
  • 2 bars by the pool
  • 5 bars or lounges
  • Meeting rooms
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • No smoking on site
  • Water dispenser
  • Swim-up bar
Iberostar Waves Tucán - All Inclusive offers 350 air-conditioned accommodations with free minibar items and safes. Flat-screen televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and ceiling fans. Housekeeping is offered daily and irons/ironing boards can be requested.

The onsite spa has 5 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Family friendly

  • 4 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Dining table
  • Free children's club
  • Free supervised childcare
  • In-room child care (surcharge)
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • 8 restaurants
  • 2 beach bars, 2 poolside bars, 5 bars/lounges and 1 swim-up bar

Things to do

  • 4 outdoor pools
  • 2 outdoor tennis courts
  • Fitness classes
  • Bike parking
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Full-service spa
  • Kayaking
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Steam room
  • Tennis
  • Windsurfing
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Smooth flooring in room
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Free minibar

More

  • Composting
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 32.57 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses eco-friendly cleaning products. The property is professionally cleaned. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Up to 2 children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Iberostar Tucan
Iberostar Tucan All inclusive
Iberostar Tucan All inclusive Playa del Carmen
Iberostar Tucan Playa del Carmen
Tucan Iberostar
Iberostar Playa Del Carmen
Iberostar Tucan Hotel Riviera Maya/Playa Del Carmen, Mexico
Iberostar Tucan Mexico
Iberostar Tucan Quetzal
Playa Del Carmen Iberostar
Iberostar Tucan All inclusive All-inclusive property
Iberostar Tucan inclusive l C
Iberostar Tucan All inclusive
Iberostar Tucán All inclusive
Iberostar Waves Tucán All Inclusive
Iberostar Waves Tucán - All Inclusive Playa del Carmen
Iberostar Waves Tucán - All Inclusive All-inclusive property

Iberostar Waves Tucán - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 555 out of 1004 reviews" "
Rating 8 - Good. 253 out of 1004 reviews" "
Rating 6 - Okay. 92 out of 1004 reviews" "
Rating 4 - Poor. 58 out of 1004 reviews" "
Rating 2 - Terrible. 46 out of 1004 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

JanMae

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

10/10 Excellent

Jaime

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2024

8/10 Good

DELINDA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2024

6/10 Okay

Nikola

Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Staff & service
The pool and beach was nice . The rooms are outdated and need updating
Stayed 6 nights in Mar 2024

2/10 Terrible

Lena T.

Travelled with family and small children, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
The only thing we like is that despite a horrible service, nasty food, constantly broken a/c in the room was the fact that we still managed to have a good time with our family because we know how to make a good time no meter what! It’s no longer the same Iberostar like it use to be they have gone down in service, entertainment and their food is horrible! We will not go back again or recommend it to anyone we know! From now on it’s RIU chain hotels only!
Stayed 9 nights in Jun 2024

10/10 Excellent

Anisah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely love the environment, food, and people at this resort.
Stayed 6 nights in May 2024

10/10 Excellent

Travis

Stayed 9 nights in Jun 2024

10/10 Excellent

Jaqueline D

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful time with my family.
Stayed 5 nights in Jun 2024

8/10 Good

leticia, El Paso

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds and location.
Stayed 7 nights in May 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2024

10/10 Excellent

SUSAN

Travelled with family
Liked: Amenities
I was truly surprised at all the animals that were on the premises. I adore all wildlife and was in awe of the variety you had. The premises were maintained impeccably and the staff was incredibly friendly and efficient.
Stayed 8 nights in May 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed everything about it. Beautiful place and enjoyed the wildlife. Do wish housekeeping was better. Didn’t seem like our floor was clean much always had sand on feet even after getting out of shower. There was sand pilled in corners. Other than that it was fantastic.
Stayed 6 nights in May 2024

10/10 Excellent

Ryan Doyle

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the wildlife and how quiet the resort is.
Stayed 6 nights in May 2024

10/10 Excellent

Olivia

Travelled with group
Stayed 3 nights in May 2024

10/10 Excellent

Deborah H.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Maria del Carmen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Amazing hotel! great food. The only thing missing was service on the beach. You had to get your drinks from the beach bar (and wait in line)
Stayed 4 nights in Apr 2024

2/10 Terrible

susana patricia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
staff rude , fire ants in the rooms , dont stay there, pick better resort
Stayed 6 nights in Apr 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property for family vacation!! Super friendly, clean and delicious food. We were relaxed and pampered all week. Only suggestion for improvement is to serve ground coffee and not instant!
Stayed 7 nights in Apr 2024

10/10 Excellent

Fernando

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2024

10/10 Excellent

James

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating and helpful. The property and rooms were extremely clean. We would definitely come back
Stayed 6 nights in Apr 2024

4/10 Poor

Praveen

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Clarence

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was great, entertainment and Staff were absolutely fantastic
Stayed 5 nights in Feb 2024

10/10 Excellent

Yevgeniy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024

10/10 Excellent

Jane

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was perfect. Lovely pool and beach. Staff always available to help. My mother is in a wheelchair and they gave us a dedicated lounger with shade for all of us which was wheelchair accessible for the whole week. Excellent service. All the food was of high quality, lots of variety. We did buffet style for breakfast and lunch and a la carte for dinner. My favourites were the Japanese and the Mediterranean. Throughly enjoyed our stay. Loved all the wildlife. The room and air con was all good for a great nights sleep. Room was super clean. Would recommend and return.
Stayed 7 nights in Apr 2024

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first time to the Playa property. The grounds were beautiful and service was excellent. Highly recommend this property.
Stayed 5 nights in Apr 2024