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Paradisus Playa del Carmen – Riviera Maya - All Inclusive

5.0 star property
5-star beachfront property near Quinta Avenida

Choose dates to view prices

Paradisus Playa del Carmen – Riviera Maya - All Inclusive

Photo gallery for Paradisus Playa del Carmen – Riviera Maya - All Inclusive

5 outdoor pools, pool umbrellas, sun loungers
Restaurant
Restaurant
Restaurant
Lobby

Overview of Paradisus Playa del Carmen – Riviera Maya - All Inclusive

Reviews
8.6

Excellent

Popular amenities

  • Hot tubHot tubHot tub
  • PoolPoolPool
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
5ª Avenida, Playa del Carmen, Playa del Carmen, QROO, 77719
  • Popular LocationQuinta Avenida6 min drive
  • Popular LocationQuinta Alegría Shopping Mall6 min drive
  • Popular LocationPlaya del Carmen Main Beach9 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)43 min drive

Room options

View all photos for Junior Suite Nikté Swim Up

Junior Suite Nikté Swim Up

Junior Suite Nikté Swim Up

  • 58 sq m
  • Sleeps 3
  • 2 Queen Beds OR 1 King Bed

View all photos for Suite Nikté Swim Up

View from room

Suite Nikté Swim Up

  • 78 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Master Suite Garden View

Premium bedding, down comforters, minibar, in-room safe

Master Suite Garden View

  • 106 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Master Suite Nikté Swim Up

Premium bedding, down comforters, minibar, in-room safe

Master Suite Nikté Swim Up

  • 106 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, Garden View

Premium bedding, down comforters, minibar, in-room safe

Junior Suite, Garden View

  • 63 sq m
  • Sleeps 4
  • 2 Queen Beds OR 1 King Bed

View all photos for Suite Nikté Garden View

Premium bedding, down comforters, minibar, in-room safe

Suite Nikté Garden View

  • 78 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Roulette Room Playa del Carmen or La Perla

Premium bedding, down comforters, minibar, in-room safe

Roulette Room Playa del Carmen or La Perla

  • 58 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Junior Suite Nikté Garden View

Junior Suite Nikté Garden View

Junior Suite Nikté Garden View

  • 58 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Two Bedroom Master Suite

View from room

Two Bedroom Master Suite

  • 184 sq m
  • Sleeps 10
  • 2 Queen Beds

View all photos for Master Suite Nikté Garden View

Master Suite Nikté Garden View | View from room

Master Suite Nikté Garden View

  • 106 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Garden View

View from room

Suite, Garden View

  • 78 sq m
  • Sleeps 5
  • 2 Queen Beds

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About the area

Playa del Carmen

On the beach.Your stay at this Luis Donaldo Colosio property places you within 3 miles (5 km) of Quinta Avenida and Quinta Alegría Shopping Mall. Also within 9 miles (15 km) are Río Secreto and Xplor Theme Park.

What's nearby

  • Mamitas Beach - 5 min drive
  • Quinta Avenida - 6 min drive
  • Quinta Alegría Shopping Mall - 6 min drive
  • Playa del Carmen Main Beach - 9 min drive
  • Xcaret Eco Theme Park - 19 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 44 min drive

Restaurants

  • Sunset Grill - 4 min walk
  • Naos - 1 min drive
  • Illy Cafe - 3 min walk
  • Hadar - 1 min drive
  • La Jungla de la Riviera - 4 min drive

About this property

Paradisus Playa del Carmen – Riviera Maya - All Inclusive

5-star beachfront property near Quinta Avenida
Some rates at Paradisus Playa del Carmen – Riviera Maya - All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Paradisus Playa del Carmen – Riviera Maya - All Inclusive, you'll find a full-service spa, a complimentary water park, and 5 outdoor swimming pools. There are 13 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 16 bars/lounges, a beach bar, and a swim-up bar. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. Event space at this property measures 25005 square feet (2323 square meters) and includes a conference center. A children's pool, a health club, and a spa tub are also featured at the luxury Paradisus Playa del Carmen – Riviera Maya - All Inclusive. Self parking is free.

This 5-star Playa del Carmen property is smoke free.

  • 488 guestrooms or units
  • 3 levels
  • 8 buildings
  • 13 dining venues
  • 16 bars or lounges
  • Meeting rooms
  • 25005 sq ft of conference space
  • 2323 sq m of conference space
  • Built in 2011
  • Deli
  • Kid's club (free)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar on the beach
  • Swim-up bar
Paradisus Playa del Carmen – Riviera Maya - All Inclusive offers 488 air-conditioned accommodations, which are accessible via exterior corridors and feature DVD players and minibars. Rooms open to furnished balconies or patios. Beds feature down comforters and premium bedding. 50-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, slippers, designer toiletries, and complimentary toiletries.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the property's full-service spa, Yhi Spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily.

Languages

English, Spanish

Property amenities

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • DVD player
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 13 restaurants and 1 coffee shop/cafe
  • 16 bars/lounges, 1 beach bar and 1 swim-up bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 5 outdoor pools
  • Fitness classes
  • Arcade/game room
  • Children's pool
  • Free water park access
  • Full-service spa
  • Health club
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Spa tub
  • Yoga classes

Accessibility

  • Elevator

Room amenities

Entertainment

  • 50-inch flat-screen TV
  • Cable channels
  • DVD player

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels

Outdoor space

  • Balcony

Food and drink

  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: MXN 33 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Contactless check-in and contactless check-out are available.

We should mention

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Paradisus Playa del Carmen – Riviera Maya - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 583 out of 1001 reviews" "
Rating 8 - Good. 224 out of 1001 reviews" "
Rating 6 - Okay. 98 out of 1001 reviews" "
Rating 4 - Poor. 46 out of 1001 reviews" "
Rating 2 - Terrible. 50 out of 1001 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Yolanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything.
Stayed 4 nights in Jan 2024

10/10 Excellent

Evelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great weekend getaway! Beautiful property, friendly staff, and excellent Spa!
Stayed 2 nights in Jan 2024

10/10 Excellent

Lukasz

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nicely maintained property with good food and staff.
Stayed 6 nights in Jan 2024

10/10 Excellent

Elzbieta, Shelton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort to visit with kids. Lots of fun things to do.
Stayed 5 nights in Dec 2023

8/10 Good

Kylee

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Jan 2024

8/10 Good

Eli

Liked: Cleanliness, staff & service, amenities
I just wished the elevator worked.
Stayed 1 night in Jan 2024

8/10 Good

Andres M

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2024

10/10 Excellent

Daniel

Liked: Cleanliness
Stayed 5 nights in Jan 2024

10/10 Excellent

Michelle Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

8/10 Good

Tatiana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
the accommodation was good, but the deposit has still not been returned. Letters to the hotel are ignored, the money is stuck!
Stayed 5 nights in Dec 2023