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The Royal Haciendas All Inclusive

4.0 star property
4-star beachfront property near Playa del Carmen Main Beach

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The Royal Haciendas All Inclusive

Photo gallery for The Royal Haciendas All Inclusive

Exterior
On the beach, white sand, sun loungers, beach umbrellas
Pillowtop beds, in-room safe, individually decorated
Free daily buffet breakfast
Exterior

Overview of The Royal Haciendas All Inclusive

Reviews
8.8

Excellent

Popular amenities

  • Hot tubHot tubHot tub
  • PoolPoolPool
  • SpaSpaSpa
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry

Explore the area

Map
Playa del Carmen, QROO
  • Popular LocationGran Coyote Golf8 min drive
  • Popular LocationPlaya Xcalacoco12 min drive
  • Popular LocationQuinta Avenida13 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)49 min drive

Room options

View all photos for Deluxe Suite, 1 Bedroom, Beach View, Beachfront

In-room dining

Deluxe Suite, 1 Bedroom, Beach View, Beachfront

  • 82 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

View all photos for Deluxe Suite, 2 Bedrooms, Beach View, Beachfront

Pillowtop beds, in-room safe, individually decorated

Deluxe Suite, 2 Bedrooms, Beach View, Beachfront

  • 150 sq m
  • Beach view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

View all photos for Deluxe Junior Suite 2 Children Stay Free

Pillowtop beds, in-room safe, individually decorated

Deluxe Junior Suite 2 Children Stay Free

  • 42 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 Bedroom, Ocean View

43-inch plasma TV with satellite channels, TV

Deluxe Suite, 1 Bedroom, Ocean View

  • 82 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

View all photos for Deluxe Room, 2 Double Beds, Beachfront

Pillowtop beds, in-room safe, individually decorated

Deluxe Room, 2 Double Beds, Beachfront

  • 42 sq m
  • Beach view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Junior Suite, Kitchenette

Pillowtop beds, in-room safe, individually decorated

Deluxe Junior Suite, Kitchenette

  • 42 sq m
  • Ocean view
  • Sleeps 2

View all photos for Deluxe Villa

Pillowtop beds, in-room safe, individually decorated

Deluxe Villa

  • 150 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

View all photos for Deluxe Junior Suite, Kitchenette

Pillowtop beds, in-room safe, individually decorated

Deluxe Junior Suite, Kitchenette

  • 42 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

Similar properties

Exterior
Occidental at Xcaret Destination - All Inclusive
On private beach
Pool
Breakfast included
All-inclusive
4.1 out of 5, Very good, (3193)
The price is CA $646
per night
CA $784 total
includes taxes & fees
15 May - 16 May
Occidental at Xcaret Destination - All Inclusive

About the area

Playa del Carmen

Beachfront retreat .Your stay at this Grand Coral property places you within 3 miles (5 km) of Playa del Carmen Main Beach and Quinta Avenida. Playa Xcalacoco and Punta Esmeralda Beach are also within 2 miles (3 km).

What's nearby

  • Punta Esmeralda Beach - 6 min drive
  • Gran Coyote Golf - 8 min drive
  • Playa Xcalacoco - 12 min drive
  • Playa del Carmen Main Beach - 13 min drive
  • Quinta Avenida - 13 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • The Fives Plaza - 5 min drive
  • La Laguna - 11 min walk
  • Lizards Pool Bar & Terrace - 5 min drive
  • El Templo - 12 min walk
  • La Palapa del Sol - 1 min walk

About this property

The Royal Haciendas All Inclusive

4-star beachfront property near Playa del Carmen Main Beach
The Royal Haciendas All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At The Royal Haciendas All Inclusive you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 3 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Free valet parking is available.

Smoking is allowed in designated areas at this 4-star Playa del Carmen property.

  • 252 guestrooms or units
  • 4 levels
  • 18 buildings
  • 5 dining venues
  • 2 bars by the pool
  • 3 bars or lounges
  • Built in 2006
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Swim-up bar
The Royal Haciendas All Inclusive offers 252 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottled water. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. 43-inch plasma televisions come with satellite channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body wraps, and body treatments. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. The spa is open daily.

Languages

English, Spanish

Property amenities

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Free cribs/infant beds
  • Free supervised childcare
  • Grocery/convenience store
  • Laundry facilities
  • Microwave
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:00 AM
  • 5 restaurants and 1 coffee shop/cafe
  • 2 poolside bars, 3 bars/lounges and 1 swim-up bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 6 outdoor pools
  • 2 outdoor tennis courts
  • 4 spa tubs
  • Fitness classes
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Children's pool
  • Fitness center
  • Free bicycle rentals
  • Full-service spa
  • Kayaking
  • Lifeguards on site
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Snorkeling
  • Tennis
  • Volleyball
  • Yoga classes

Accessibility

  • Elevator

Room amenities

Entertainment

  • 43-inch plasma TV
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cribs/infant beds
  • Pillow-top mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Outdoor space

  • Balcony

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Free bottled water
  • Microwave

More

  • Access via exterior corridors
  • Desk
  • Desk chair
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 600
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests staying on a Saturday may need to change units. The hotel will try to avoid this scenario, but, when necessary, management will work to streamline this process and minimize inconvenience for guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Royal Haciendas All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 300.00 per accommodation, per stay
  • A tax is imposed by the city: USD 1.96 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 600 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Royal Haciendas
Royal Haciendas All Inclusive
Royal Haciendas All Inclusive Playa del Carmen
Royal Haciendas Playa del Carmen
Royal Haciendas Hotel
The Royal Haciendas Hotel Playa Del Carmen
Royal Haciendas All Inclusive All-inclusive property

The Royal Haciendas All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 780 out of 1312 reviews" "
Rating 8 - Good. 310 out of 1312 reviews" "
Rating 6 - Okay. 124 out of 1312 reviews" "
Rating 4 - Poor. 54 out of 1312 reviews" "
Rating 2 - Terrible. 44 out of 1312 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Karlie Shea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful resort right on the ocean. The staff were incredibly helpful and friendly right from check in, to cleaning service, bar staff, restaurant staff etc… they were there to take care of your every need. The grounds were incredible. Stunning foliage and so well maintained. The buffet was a bit dismal but the pool bar and other two a la carte restaurants along with the Teppankayi show were the best we’ve experienced in Mexico. The kids club was also exceptionally well run. We didn’t try it out until the end of our trip and wish we would have had the kids experience it sooner as they loved it and enjoyed getting to play and meet other kids at the resort! A wonderful, quiet and family friendly resort coming highly recommended!!!
Stayed 9 nights in Mar 2024

6/10 Okay

Alyssa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Jan 2024

6/10 Okay

kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort. Buffet g food was terrible but poolside lunch and pizza was great! Not a lot to do, which was ok with us.
Stayed 6 nights in Jan 2024

10/10 Excellent

Aaron Kyle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort, excellent and friendly staff and our 3 year old daughter loved the kids club. Those girls do a great job entertaining the kids. Will definitely be coming back here next year.
Stayed 7 nights in Jan 2024

8/10 Good

Shannon

Stayed 4 nights in Jan 2024

10/10 Excellent

Abigail

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jan 2024

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort. I keep coming back!!!
Stayed 4 nights in Jan 2024

10/10 Excellent

Paul Jon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pools, great staff.
Stayed 6 nights in Jan 2024

10/10 Excellent

Jacqueline Mary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, safe, clean property with a great, helpful staff.
Stayed 6 nights in Jan 2024

6/10 Okay

Tim

Travelled with family
Liked: Cleanliness, property conditions & facilities
Th grounds are nice and well kept. The kids club was great, lots of activities. 4 outdoor whirlpools which is nice. The bad - those whirlpools weren’t heated in the evening. The beach area is very small and there are a lot or branches sticking out of the sand near the shore. Not ideal for kids to play there. Had to wait over 30 minutes to get into the breakfast buffet one day. Others days didn’t take more than 5 minutes. The pool restaurant service was very slow.
Stayed 3 nights in Jan 2024