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Ritz Acapulco Hotel All Inclusive

3.0 star property
3-star beachfront property near Parque Papagayo

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Ritz Acapulco Hotel All Inclusive

Photo gallery for Ritz Acapulco Hotel All Inclusive

On the beach, sun loungers, beach umbrellas, beach towels
Front of property
Studio Suite, 1 King Bed, Partial Sea View
2 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
Check-in/check-out kiosk

Overview of Ritz Acapulco Hotel All Inclusive

Reviews
7.8

Good

Popular amenities

  • PoolPoolPool
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
Av. Costera Miguel Aleman 159, Acapulco, GRO, 39670
  • Popular LocationGalerías Acapulco1 min walk
  • Popular LocationParque Papagayo2 min walk
  • Popular LocationDiana the Huntress14 min walk
  • AirportAcapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)32 min drive

Room options

View all photos for Studio Suite, 1 King Bed, Partial Sea View

Studio Suite, 1 King Bed, Partial Sea View

Studio Suite, 1 King Bed, Partial Sea View

  • 42 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, Partial Sea View

Standard Double Room, 2 Double Beds, Partial Sea View

Standard Double Room, 2 Double Beds, Partial Sea View

  • 32 sq m
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 2 Double Beds, Partial Sea View

Studio Suite, 2 Double Beds, Partial Sea View

Studio Suite, 2 Double Beds, Partial Sea View

  • 42 sq m
  • Partial sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Single Room, 1 King Bed, Partial Sea View

Standard Single Room, 1 King Bed, Partial Sea View

Standard Single Room, 1 King Bed, Partial Sea View

  • 32 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

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About the area

Acapulco

On the beach.A stay at this Costera Acapulco property places you steps from Galerías Acapulco and within a 5-minute walk of Parque Papagayo. Condesa Beach and Plaza Bahia are also within half a mile (1 km).

What's nearby

  • Galerías Acapulco - 1 min walk
  • Parque Papagayo - 2 min walk
  • Diana the Huntress - 14 min walk
  • Zocalo - 4 min drive
  • La Quebrada Cliffs - 5 min drive

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 32 min drive

Restaurants

  • Starbucks - 3 min walk
  • Vips - 1 min walk
  • La Casa de los Abuelos Galerias Acapulco - 2 min walk
  • McDonald's - 3 min walk
  • Restaurante Krystal Beach - 1 min walk

About this property

Ritz Acapulco Hotel All Inclusive

3-star beachfront property near Parque Papagayo
Ritz Acapulco Hotel All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. After a day at the beach, enjoy amenities at Ritz Acapulco Hotel All Inclusive like a complimentary children's club, an outdoor pool, and a children's pool.

There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a sauna and a fitness center. For a fee, parking is available.

This 3-star Acapulco property is smoke free.

  • 240 guestrooms or units
  • 15 levels
  • 2 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Bellhop
  • No smoking on site
  • Bar by the pool
Ritz Acapulco Hotel All Inclusive offers 240 accommodations with safes and complimentary toiletries. 32-inch plasma televisions come with cable channels. Bathrooms include shower/tub combinations.

This Acapulco property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MXN 150 per night)
  • Area shuttle (surcharge)

Food and drink

  • 2 restaurants
  • 2 bars/lounges and 1 poolside bar

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness center
  • Outdoor pool
  • Sauna

Accessibility

  • This property does not have elevators

Room amenities

Entertainment

  • 32-inch plasma TV
  • Cable channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/tub combination
  • Towels

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: MXN 150 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Property is also known as

Acapulco Ritz
Hotel Ritz Acapulco All Inclusive
Hotel Ritz Playa Acapulco
Ritz Acapulco All Inclusive
Ritz Acapulco de Playa
Ritz Acapulco Hotel
Ritz Acapulco Hotel de Playa All Inclusive
Ritz Hotel Acapulco
Ritz Hotel Playa All Inclusive
Ritz Playa
Ritz Acapulco Hotel Playa All Inclusive
Ritz Acapulco Playa
Ritz Acapulco Playa All Inclusive
Ritz Playa All Inclusive
Ritz Acapulco Hotel de Playa
Ritz Acapulco Hotel All Inclusive Acapulco
Ritz Acapulco Hotel de Playa All Inclusive
Ritz Acapulco Hotel All Inclusive All-inclusive property

Ritz Acapulco Hotel All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 334 out of 932 reviews" "
Rating 8 - Good. 298 out of 932 reviews" "
Rating 6 - Okay. 167 out of 932 reviews" "
Rating 4 - Poor. 75 out of 932 reviews" "
Rating 2 - Terrible. 58 out of 932 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

GLORIA LETICIA

Stayed 3 nights in Oct 2023

4/10 Poor

Leticia

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Hotels needs maintenace. Durty beaches.... Not pleasant....
Stayed 1 night in Oct 2023

4/10 Poor

Maria

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Lo que tiene el hotel esque está muy viejo si lo remodelarán estaría mejor, luego en el buffet no ay variedad de comida unas 4 cositas para comer.yo no recomendaría este hotel.
Stayed 4 nights in Oct 2023

10/10 Excellent

Berenice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente ubicación, frente al mar y cerca de la avenida, comida rica, alberca con agua muy caliente para mí gusto, la gente desconsiderada y abusiva, parece que no sabe leer que no deben apartar camastros, todo ocupado y nadie en ellos en todo el día. Como sugerencia la música para.ambienar los alimentos debería ser más suave y a un volumen moderado, el mar está padre, pero no es para los más pequeños está al playa con una ligera bajada lo que la hace profunda. El último día se descompuso el elevador por la lluvia. Pero en general le pongo un 8.5. Si volvería.
Stayed 2 nights in Sep 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would stay again for the service.
Service was outstanding, food was very good. location is excellent. Hotel itself is very clean, just dated. Needs a good refresh. Daily activities seemed to be the exact same daily.
Stayed 3 nights in Sep 2023

4/10 Poor

DANTE

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not clean water taoilet not pass ater tower not clean
Stayed 4 nights in Aug 2023

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Decepción total
En general el personal muy amable y atento, pero en toda nuestra estadía nos quedo a deber, dejo de funcionar el aire acondicionado los 5 días que estuvimos ahí, desde el primer día TODOS nos enfermamos horrible del estómago con diarrea, la alberca estaba súper sucia y no la limpiaban y para rematar en 2 de nuestras habitaciones salieron cucarachas HORRIBLE, creo que dejo de ser lo que era hace años, se podría considerar de 2 estrellas no le podría dar más, dejo mucho que desear, pero la verdad es que el personal trato de hacer lo mejor y apoyarnos en cualquier cosa que pedíamos, lástima que había cosas que no se pudieron resolver, nos vamos decepcionados.
Stayed 4 nights in Jul 2023

2/10 Terrible

Mabel

Travelled with family
Disliked: Property conditions & facilities
Las instalaciones super viejas, saturado de gente excediendo la capacidad del hotel. De lo mal que lo estabamos pasando nos salimos y nos tuvimos que ir a otro hotel con esto dicho no hace falta describir la mala experiencia :(
Stayed 4 nights in Jul 2023

10/10 Excellent

juana farias

Liked: Cleanliness, staff & service, property conditions & facilities
The people was so nice
Stayed 4 nights in Jul 2023