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4.1 out of 5

"The Breakfast was excellent!!! They had many choices and it satisfied our family of 5! Pool is small but perfect for kids! Hotel was very clean & staf ... " More

By a verified traveller on Mon 11 Jan 2016

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Hotel Description

3-star ski hotel near Dorney Park & Wildwater Kingdom

Near the slopes

Within 6 miles (10 km) of this hotel, you'll find Cedar Crest College and Dorney Park & Wildwater Kingdom. Muhlenberg College and Allentown Fairgrounds are also within 6 miles (10 km).

Family-friendly fun

This hotel features an indoor pool and a fitness center. Families will appreciate the children's pool and onsite laundry facilities. There's no skimping on freebies - guests receive free full breakfast, free WiFi, and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 77 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Premium bedding, coffee/tea makers, and free weekday newspapers are also available.

Standard Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
C$130* Per night/room 5 Jan. - 6 Jan.

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Accessible, Bathtub (Mobility)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Executive Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Holiday Inn Express & Suites Allentown West ratings based on 58 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Express & Suites Allentown West

Everyone (7) Business (1) Couples (1) Family (2)
5 out of 5
Clean property with friendly staff. Breakfast was very good too. Across the street from a 24 hour diner.

Posted by on 31 Aug. 2019

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Comment from Hotel Management

12 Sep. 2019 by Lisette R. Director of Operations

Thank you for the awesome 5 our of 5 rating! We are so happy you enjoyed your stay with us, please visit again soon!

3 out of 5
The room was missing a remote for the television and when i called the front desk they advised that they didn't have a replacement. We were unable to control the tv using the buttons on the actual television so we just sat in the darkness on our phones. I had a 5 year old with me and it was difficult to get him settled without the entertainment he's used to. It definitely negatively impacted my experience.

Posted by on 30 Jul. 2019

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4 out of 5

Posted by on 13 Jul. 2019

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Comment from Hotel Management

17 Jul. 2019 by Lisette R. Director of Operations

Thank you for the wonderful rating.

4 out of 5
Good location and relatively good price. Couple of bice restsuramts near by, Cris and Florence.

Posted by on 18 May 2019

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Comment from Hotel Management

19 May 2019 by Thalia

Dear Milt, Thank you for the great review! We are pleased to know you really enjoyed your stay and hope to have you as a returning guest in the near future. If you loved Chris's and Florence you'll love another restaurant down the street named Paese Mio. They serve Italian food and sometimes give customers a free glass of wine with their meal. Thanks again for the great review and we look forward to your return! Until then' safe travels.

4 out of 5
Loved the room size & amenities it offered. Hotel was clean and staff were very helpful.

Posted by on 14 Apr. 2019

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Comment from Hotel Management

15 Apr. 2019 by Thalia

Dear Valued Guest, Thank your for choosing our hotel and for taking the time to write a review about our hotel. We are very pleased to hear you had a fantastic stay, loved the size of our room, loved the amenities, cleanliness, and our friendly staff. If you are ever in the area again you can always count on us!

4 out of 5
The property was well maintained and clean. Excellent stay!

Posted by on 25 Mar. 2019

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Comment from Hotel Management

31 Mar. 2019 by daryl(GSA)

Thank you very much for your feedback

5 out of 5
Location was convenient, price was competitive, room was large and clean, excellent free breakfast, and there was a nice casual restaurant right across the street. Very impressed with the staff; everyone -- desk clerk, housekeeper, maintenance crew -- was cheerful and helpful. Very pleasant experience.

Posted by , from Silver Spring, MD on 12 Mar. 2019

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Comment from Hotel Management

13 Mar. 2019 by Thalia

Wow! We appreciate you taking the time to let us know about your stay. We are very pleased to hear you had a fantastic stay, loved the location, price, room size, breakfast, and the dinner across the street. We always strive to make all of our guests' feel as comfortable and as welcomed as possible. We look forward to having you as a guest at our hotel in the near future and as always, you can count on us. Until then' safe travels.

2 out of 5
The beds where to hard it was like sleeping on the floor

Posted by on 28 Jan. 2018

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Comment from Hotel Management

28 Jan. 2018 by tc

Dear guest, thank you very much for your recent stay at our hotel. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We are truly sorry for falling short of your expectations with regards to the room you received. We take all reviews positive and negative very seriously, and your feedback will help us improve for our next guest or your next visit.Thank you for staying with us, and we hope to have an opportunity to serve you again. Sincerely, Thalia Guest Services Representative

3 out of 5

Average Hotel Bad Service

Location: There are lots of things to do nearby. We went into Bethlehem---lots of places to walk around/explore and great places to eat.
Our stay started with a 10-15 minute wait at the front desk for a staff member to SHOW up to get us checked in. Once they did show up, no apologies were made regarding our waiting. After we were checked in and given our room number, we arrived in our room to find it stifling hot! It was a 92 degree day outside and the HEAT was on in our room. The room was clean and satisfactory but the comfort level upon arriving was unbearable. We had to turn the AC on and leave for a while to let it cool down.

Posted by , from New Jersey on 6 Jun. 2016

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5 out of 5
The Breakfast was excellent!!! They had many choices and it satisfied our family of 5! Pool is small but perfect for kids! Hotel was very clean & staff were very pleasant and accommodating. Thank you for a great experience!

Posted by , from Boston on 11 Jan. 2016

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About the Holiday Inn Express & Suites Allentown West

Location 5630 Tilghman Street, Allentown, PA 18104

Property Features

Holiday Inn Express & Suites Allentown West offers its guests an indoor pool, a fitness center, and a children's pool. Public spaces have free WiFi. A 24-hour business center and a meeting room are available. Free breakfast is served daily. Multilingual staff, gift shops/newsstands, and coffee/tea in a common area are also featured at the family-friendly Holiday Inn Express & Suites Allentown West. Free self parking is available. This 3-star Allentown hotel is smoke free.

  • 77 guestrooms or units
  • 3 levels
  • Built in 2007
  • Full breakfast (free)
  • Business center (24 hours)
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Allentown, PA (ABE-Lehigh Valley Intl.) (16.1 km / 10 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Express & Suites Allentown West offers 77 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. This Allentown hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and hair dryers can be requested. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs available
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer available
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free full breakfast daily from 6:30 AM to 9:30 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00.
  • Cribs (infant beds) are available.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Debit cards not accepted
  • Number of children who can stay free - 10

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 10.00 (subject to availability)
  • Late check-out fee: USD 10.00 (subject to availability)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Plus Allentown Dorney Park
  • Best Western Plus Allentown Inn Dorney Park
  • Best Western Plus Dorney Park
  • Best Western Plus Inn Dorney Park
  • Holiday Inn Express Allentown West Hotel
  • Holiday Inn Express Allentown West
  • Allentown Best Western
  • Best Western Allentown Hotel
  • Holiday Inn Express & Suites Allentown West Hotel
  • Holiday Inn Express & Suites Allentown West Allentown
  • Best Western Plus Allentown Inn And Suites Business Center
  • Holiday Inn Express & Suites Allentown West Hotel Allentown

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.ca/Allentown-Hotels-Holiday-Inn-Express-&-Suites-Allentown-West.h1649033-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.