2/10 Terrible
SACHIN
Travelled with family
23 Dec 2023
Disliked: Amenities, property conditions & facilities
1. My family had checked in earlier and I joined next early morning. On my check-in staff send me to wrong room and I entered in room which was already occupied by some other customer. It was very embarrassing.
2. Staff was not in hotel uniform at any point. So it was tough to identify real staff
3. Wifi at property is pathetic and most of the times it was either not connecting or dropping several times and speed was worst than dial-up connections
4. In my 3 days stay, I never had hot water for shower. Water temperature was just about 36-37 degrees.
5. Hotel rooms doesn’t have chain lock or anywys by which door can be locked physically so no one can enter property.
6. Bathroom doors were not working properly
7. Peppery is still under makeshift. It seems it was a general hospital earlier with operation theatre, patient wards and morgue.
I booked myself assuming it’s unique heritage hotel however overall experience disappointed me. And moreover no one from management contacted me for all issues
SACHIN
Stayed 3 nights in Dec 2023