6/10 Okay
Verified traveller
17 Nov 2023
Disliked: Property conditions & facilities
Good location, very basic room
Staff were very friendly, and the hotel in a great location.
A few things that needed fixing in the room were not fixed during my stay.
The door did not lock properly which, as a solo female traveller, made me a little uncomfortable. Turns out it had not been fitted correctly so didn't fit the hole in the door frame.
The safe in the room didn't work, needing a new battery. I flagged this up on my first morning before heading out for the day. The person at reception wrote it down, and I assumed this would be fixed by the time I returned later that day. But it wasn't. It didn't work for the whole of my stay.
The other small issue was that the room was on the lower floor and had a very large window that opened straight out onto the side drive, and the loose hinges meant it didn't hold it's position. It just swung right open. If it was warm, I couldn't sleep with the window open as there was no way of securing it, so somebody could easily step into my room. I understand the need for the large opening window being an emergency exit point, but a smaller opening window added to the frame would be helpful for fresh air.
Also, I think the drains may need looking at as there was a constant unpleasant small in the bathroom. The sink was missing a plug, and the toilet only had half a flush button.
Good points: The bedroom area was clean, the bedding was spotless, and the bed was comfortable.
Verified traveller
Stayed 3 nights in Oct 2023