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Room Mate Aitana, Amsterdam

4.5 star property
Family-friendly 4.5-star hotel near ARTIS

Choose dates to view prices

Photo gallery for Room Mate Aitana, Amsterdam

Exterior
Reception
Executive Room, Corner | Living area
Exterior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Gym
  • Parking available
  • Air conditioning

Explore the area

Map
IJDok 6, Amsterdam, 1013
  • Anne Frank House
    ‪15 min walk‬
  • Dam Square
    ‪17 min walk‬
  • Van Gogh Museum
    ‪7 min drive‬
  • Amsterdam (AMS-Schiphol)
    ‪20 min drive‬

Room options

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

9.2 out of 10
Wonderful
(33 reviews)
  • 31 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

8.0 out of 10
Very good
(2 reviews)
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

1 bedroom, minibar, in-room safe, individually decorated

Family Room

9.0 out of 10
Wonderful
(25 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Room, 1 Queen Bed (Cosy)

Room, 1 Queen Bed (Cosy)

Room, 1 Queen Bed (Cosy)

8.8 out of 10
Excellent
(29 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Suite

Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 80 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 58 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 1 Queen Bed

1 bedroom, minibar, in-room safe, individually decorated

Superior Double Room, 1 Queen Bed

9.0 out of 10
Wonderful
(67 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, City View

1 bedroom, minibar, in-room safe, individually decorated

Superior Double Room, City View

8.8 out of 10
Excellent
(28 reviews)
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

9.4 out of 10
Exceptional
(17 reviews)
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, Corner

Executive Room, Corner

Executive Room, Corner

8.8 out of 10
Excellent
(3 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the area

Amsterdam

Amsterdam City Centre stay.Your stay at this Amsterdam City Centre hotel places you within 2 miles (3 km) of Dam Square and Leidseplein. Van Gogh Museum and Vondelpark are also within 3 miles (5 km).

What's nearby

  • Anne Frank House - 15 min walk - 1.3 km
  • Dam Square - 17 min walk - 1.5 km
  • Amsterdam Museum - 4 min drive - 1.6 km
  • Leidseplein - 5 min drive - 2.3 km
  • Van Gogh Museum - 7 min drive - 3.0 km

Getting around

  • Amsterdam (ZYA-Amsterdam Central Station) - 12 min walk
  • Haarlemmerplein Stop - 13 min walk
  • Amsterdam Airport Schiphol (AMS) - 19 min drive

Restaurants

  • ‪Aitana Lounge Bar - ‬4 min walk
  • ‪Coffee Company - ‬8 min walk
  • ‪Café Restaurant Hoogendam - ‬4 min walk
  • ‪Stubbe's Haring - ‬7 min walk
  • ‪Petit Gâteau - ‬7 min walk

About this property

Room Mate Aitana, Amsterdam

Family-friendly 4.5-star hotel near ARTIS
Public spaces have free WiFi. A business center and 7 meeting rooms are available. You can enjoy a drink at the bar/lounge. A fitness center, a terrace, and a vending machine are also featured at the luxury Room Mate Aitana, Amsterdam. Parking is available for a fee.

This 4.5-star Amsterdam hotel is smoke free.

  • 1 building
  • 284 guestrooms or units
  • 13 levels
  • Built in 2013
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Elevator
  • No smoking on site
  • Bar or lounge
Room Mate Aitana, Amsterdam offers 284 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. 37-inch Smart televisions come with cable channels and Netflix.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Amsterdam hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Languages

Dutch, English, French, German, Italian, Spanish

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Exterior

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includes taxes & fees
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Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 40 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to noon on weekdays and 7:30 AM to noon on weekends; EUR 24.50 for adults and EUR 24.50 for children
  • A bar/lounge

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 37-inch smart TV with cable channels
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests must receive written permission from the hotel in advance in order to check-in with their dog. Breed restrictions apply. Guests traveling with a dog must present their pet's current vaccination record and liability certificate at check-in. Dogs must not weigh more than 88 pounds (40 kilograms) and must be at least 1 year old. Full details will be provided by the hotel.
The credit card used to book the reservation must be presented by the cardholder at check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 12.50 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 24.50 for adults and EUR 24.50 for children
  • Self parking fee: EUR 40 per day
  • Rollaway bed fee: EUR 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Cashless transactions are available
This property uses wind, solar, and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. This property uses wind, solar, and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products. Cashless payment methods are available for all transactions.

Dogs are not allowed in public areas, including restaurants, bars, terrace, pool areas and meeting rooms. Dogs must be leashed outside of the guestroom. Dogs are not allowed to be unattended in guestrooms, except during breakfast hours.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Aitana Room Mate
Room Mate Aitana
Room Mate Aitana Amsterdam
Room Mate Aitana Hotel
Room Mate Aitana Hotel Amsterdam
Room Mate Aitana
Room Mate Aitana, Amsterdam Hotel
Room Mate Aitana, Amsterdam Amsterdam
Room Mate Aitana, Amsterdam Hotel Amsterdam

Room Mate Aitana, Amsterdam Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 796 out of 1227 reviews
Rating 8 - Good. 299 out of 1227 reviews
Rating 6 - Okay. 76 out of 1227 reviews
Rating 4 - Poor. 31 out of 1227 reviews
Rating 2 - Terrible. 25 out of 1227 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jason, Pittsburgh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is wonderful! The staff is incredibly helpful and friendly! I will definitely be staying here again!
Stayed 8 nights in Jul 2025

10/10 Excellent

JAMES, CHICAGO

Stayed 3 nights in Jun 2025

10/10 Excellent

Kiana

Liked: Cleanliness, staff & service, property conditions & facilities
Clean property and safe quiet area, friendly staff, close to many actractions (10 - 15 min walk/short drive)
Stayed 4 nights in Jan 2025

8/10 Good

Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotels was lovely and clean. It was Central to where we wanted to go.
Stayed 4 nights in Apr 2025

4/10 Poor

Ambalath Veetil Ashfer

Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay.
Stayed 1 night in Apr 2025

8/10 Good

Jesse

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Solid location. Only negative feedback is the hotel was under minor renovation, so felt like I paid a premium for our stay
Stayed 2 nights in Apr 2025

8/10 Good

Arturo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, friendly staff. The waterfront area is really nice and the central station is really near.
Stayed 3 nights in Apr 2025

8/10 Good

Sonia, Cambria Heights

Travelled with group
Liked: Amenities
The stay was good. My friend who was local says it’s a walk to Central Station about 15 minutes but I didn’t mind. Unfortunately there are not many restaurants nearby you need to walk 15 to 20 minutes for food other than in the hotel. People were using Uber eats so that’s an option
Stayed 6 nights in Apr 2025

10/10 Excellent

Jason

Nice place
Stayed 3 nights in Apr 2025

8/10 Good

Nerys

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room and friendly staff - just a shame they were decorating and our room number was paper stuck on with tape, and the corridor smelt of paint and we were surrounded by wet paint signs!
Stayed 2 nights in Apr 2025

10/10 Excellent

Frederick, St Johns

Stayed 2 nights in Apr 2025

10/10 Excellent

Roselyn, Columbia

Liked: Cleanliness, staff & service, property conditions & facilities
Me encantó!
Stayed 3 nights in Apr 2025

8/10 Good

Kimberly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole property was clean and the staff were all very friendly. Our room was perfect except for the flow of air from the air conditioner.
Stayed 1 night in Apr 2025

6/10 Okay

Nadia

Liked: Cleanliness, staff & service
Disliked: Room comfort

Sadly a complaint raised

Rating: 3/5 We recently stayed at Room Mate Aitana in Amsterdam. The hotel itself is modern, stylish, and in a fantastic location—close to the city centre but with a calm, scenic atmosphere by the water. The staff were friendly and helpful, and the overall design of the hotel is impressive, with a clean, contemporary feel. However, we did experience an issue with the air conditioning in our room from Tuesday to Thursday. It was blowing cold air continuously and couldn’t be turned off. While blow heaters were provided, these weren’t practical for overnight use, and we woke up cold each morning. On Thursday, it seemed maintenance had been in, as the air started blowing warmer, but it still couldn’t be switched off—resulting in dry, hot air blowing all night, which made it uncomfortable to sleep. Unfortunately, we became unwell afterwards, which we believe was due to the constant exposure to the changing air, particularly as one of us has asthma. To improve the experience, we would recommend the hotel provide slippers and bathrobes in the rooms—not only for added comfort but also because the tiled floors can feel quite cold, especially in the mornings. Overall, it’s a beautiful hotel in a great location, but we hope future guests will have a more comfortable stay with these improvements in place.
Stayed 3 nights in Apr 2025

8/10 Good

Mateo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is good. Rooms are big and new. Breakfast is good but a bit expensive. The only inconvenience is that it is a good 15 minute walk to Centraal Station.
Stayed 4 nights in Apr 2025

10/10 Excellent

Amrita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel. Huge rooms. Did a nice surprise for my birthday which was lovely. Didn’t get breakfast as it was pricey. Location is a little further out from the main centre but good access to the train station and ferry.
Stayed 3 nights in Apr 2025

10/10 Excellent

Ariaan

Stayed 2 nights in Apr 2025

10/10 Excellent

Sherri

Stayed 5 nights in Mar 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the river view from room 803. Breakfast was first class . The room was spotless . The hotel is well situated for trains and ferries. A very modern quiet hotel.
Stayed 3 nights in Apr 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice little break

Nice little break
Stayed 2 nights in Apr 2025

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Feb 2025

10/10 Excellent

Nathan

Stayed 1 night in Apr 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 5 nights in Mar 2025

10/10 Excellent

Jana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025