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Fenix Bom Retiro

Property class: 2.5
Hotel near Pinacoteca do Estado Museum in São Paulo

Choose dates to view prices

Photo gallery for Fenix Bom Retiro

A historic building with a prominent clock tower, large arched windows, and a symmetrical facade.
A spacious dining area with high ceilings, large windows, and a city view.
A reception desk with a wooden finish and a digital clock displaying time in São Paulo and New York.
A neatly arranged bedroom with a bed, a bedside table, a wardrobe, and a framed picture on the wall.
A building with the inscription "PINACOTECA" on its facade, featuring classical columns and a large urn on the upper level.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Rua Prates 324, São Paulo, SP, 01121-000
  • Place, Rua Jose Paulino
    ‪2 min walk‬
  • Place, Pinacoteca do Estado Museum
    ‪8 min walk‬
  • Place, Rua 25 de Marco
    ‪14 min walk‬
  • Airport, São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Double Room

A neatly arranged bedroom with a bed, a bedside table, a wardrobe, and a framed picture on the wall.

Standard Double Room

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Twin Room

A hotel room with two single beds, a wooden wardrobe, and a nightstand.

Standard Twin Room

8.4 out of 10
Very good
(6 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room

A bedroom with a bed, a TV mounted on the wall, a wooden desk, and a bathroom visible through an open door.

Standard Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Junior Triple Room

A hotel room with two beds, each with a patterned bedspread, a wooden nightstand with a remote control, and a white curtain.

Junior Triple Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed
  • Free WiFi

View all photos for Economy Twin Room

A bedroom with a bed, a TV mounted on the wall, a wardrobe, and a small refrigerator.

Economy Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Family Triple Room

A hotel room with a bed, a desk, a TV, an air conditioner, and a wardrobe.

Family Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Standard Triple Room

A bedroom with a bed, a desk, a chair, a television, and a door.

Standard Triple Room

  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for DOUBLE ECONOMY - DOUBLE BED

Minibar, desk, WiFi (free), bed sheets

DOUBLE ECONOMY - DOUBLE BED

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

DOUBLE ECONOMY

  • Sleeps 4
  • Free WiFi

View all photos for double standard

Minibar, desk, WiFi (free), bed sheets

double standard

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

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About the area

São Paulo

Bom Retiro stay.A stay at this Bom Retiro hotel places you within half a mile (1 km) of Pinacoteca do Estado Museum and 3 miles (5 km) of Shopping Center Norte. Expo Center North and Paulista Avenue are also within 3 miles (5 km).

What's nearby

  • Rua Jose Paulino - 2 min walk - 0.2 km
  • Pinacoteca do Estado Museum - 8 min walk - 0.7 km
  • Sala São Paulo Concert Hall - 11 min walk - 1.0 km
  • Rua 25 de Marco - 14 min walk - 1.2 km
  • Republic Square - 19 min walk - 1.6 km

Getting around

  • Luz Station - 8 min walk
  • Tiradentes Station - 8 min walk
  • São Paulo (CGH-Congonhas) - 21 min drive

Restaurants

  • ‪Restaurante Santa Rosa Do Bom Retiro - ‬3 min walk
  • ‪Bellapan Bakery - ‬3 min walk
  • ‪Choyee - ‬3 min walk
  • ‪Prince Grill - ‬4 min walk
  • ‪Bar e Restaurante Niagara - ‬4 min walk

About this property

Fenix Bom Retiro

Hotel near Pinacoteca do Estado Museum in São Paulo
Free breakfast is served daily. Public spaces have free WiFi. Fenix Bom Retiro also features a vending machine and an elevator.

This São Paulo hotel is smoke free.

  • 1 building
  • 60 guestrooms or units
  • Continental breakfast (free)
  • Front desk (24 hours)
  • Storage area for luggage
  • Elevator
  • No smoking on site
Fenix Bom Retiro offers 60 air-conditioned accommodations with minibars and hair dryers. LCD televisions are featured in guestrooms.

Bathrooms include showers. This São Paulo hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:00 AM

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LCD TV

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Mobile key entry

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Guests can access their rooms with a mobile device.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Fenix Bom Retiro Hotel
Fenix Bom Retiro São Paulo
Fenix Bom Retiro Hotel São Paulo

Frequently asked questions

How close is Fenix Bom Retiro to the airport?

Fenix Bom Retiro is 8.4 mi (21-min drive) away from the São Paulo (CGH-Congonhas) airport, the closest popular airport to the property.

How much does it cost to stay at Fenix Bom Retiro?

As of Aug 16, 2026, prices found for a 1-night stay for 2 adults at Fenix Bom Retiro on Aug 20, 2026 start from CA $51, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Fenix Bom Retiro have an airport shuttle?

Airport shuttle services are not available at Fenix Bom Retiro.

Does Fenix Bom Retiro offer free breakfast?

Fenix Bom Retiro offers free continental breakfast every day from 6:30 AM to 10:00 AM.

Is there a casino at Fenix Bom Retiro?

No, there is no casino at this hotel.

What time is check-in at Fenix Bom Retiro?

Check-in start time: 2:00 PM; Check-in end time: 11:30 AM.

Is there free parking at Fenix Bom Retiro?

Free parking is not available at this hotel.

Does Fenix Bom Retiro have a pool?

Fenix Bom Retiro does not have a pool.

Does Fenix Bom Retiro have a spa?

There are no spa services available at this hotel.

How close is Fenix Bom Retiro to downtown São Paulo?

Fenix Bom Retiro is 1.3 mi away from São Paulo.

Fenix Bom Retiro Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 121 out of 280 reviews
Rating 8 - Good. 60 out of 280 reviews
Rating 6 - Okay. 54 out of 280 reviews
Rating 4 - Poor. 24 out of 280 reviews
Rating 2 - Terrible. 21 out of 280 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Bong

Liked: Cleanliness, staff & service, property conditions & facilities
Average is good
Stayed 4 nights in Feb 2025
Verified review

4/10 Poor

Deyvid

Disliked: Cleanliness, property conditions & facilities
Fiquei hospedado 4 dias e todos eles o hotel sem internet. Inadimissivel… todos os dias tive que ficar pedindo toalha pois estávamos em casal e só colocavam uma. Pedi troca de quarto por me colocaram embaixo da cozinha onde tinha barulho a partir das 4 da manhã …. O quarto q estava o box do banheiro vazava água para dentro do banheiro… sinalizei mas mexeram e não resolveu… café da manhã pobre, limitado e todos os dias a mesma coisa… já fiquei hospedado lá por diversas vezes sempre teve problemas a hospedagem é simples mas é funcional.. Mas desta vez foi péssimo e caiu muito o suporte e serviço do hotel. Na próxima não fico mais lá
Stayed 4 nights in May 2026
Verified review

6/10 Okay

Lais

Disliked: Staff & service
café da manhã mal preparado e funcionários da cozinha mal educados
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Andre

Disliked: Amenities, property conditions & facilities
Qualidade do hotel não é aquelas coisas mais para viagem a trabalho ou algum lazer está ótimo, os quartos são simples a TV não funciona, as toalhas são velhas a cama é bem pequena a única coisa boa no hotel é o café da manhã, e o elevador sempre está quebrado
Stayed 3 nights in Apr 2026
Verified review

4/10 Poor

vilma

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Toalha horrível,roupa de cama mais ou menos,poderia melhorar. Para mim,foi bom por causa da localização.
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

Miguel

Liked: Staff & service
Hotel bem localizado, mas a estrutura deixa a desejar.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

THAIS

Disliked: Staff & service
Funcionários da limpeza ficaram falando alto de manhã cedo nas portas dos quartos! Eu precisava descansar e não consegui por us
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

marcello

Disliked: Cleanliness, staff & service, property conditions & facilities
O banheiro estava um pouco sujo, o lencol rasgado e manchado e tinha colher suja no cafe da manha. O corredor estava fedendo banheiro. A limpeza deixou muito a deseja
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Maria Edina

Liked: Cleanliness, staff & service, property conditions & facilities
Estadia muito tranquila e atendentes excelentes. Simples mas atende bem.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Bruno

Sim
Stayed 1 night in Mar 2026
Verified review

4/10 Poor

Bruna Renata

Disliked: Cleanliness, amenities, property conditions & facilities
Quarto sujo
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Gabriel da Silva Moura

Liked: Cleanliness, staff & service, property conditions & facilities
Boa
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto limpo, café da manhã bom, tudo certo!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Eloide

Liked: Cleanliness, staff & service, amenities
Quarto, atendimento e principalmente o café da manhã
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Janderson Cleiton

Liked: Staff & service, amenities
Pelo preço vale a pena, mas deixou a desejar na limpeza, um pouco de cheiro de mofo no apartamento. Fora isso localização é boa
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Edney

Liked: Cleanliness, staff & service, amenities
Sim
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities
Estava tudo muito limpinho, porém as toalhas de banho estão bem desgastadas.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Noemi

Liked: Cleanliness, staff & service, amenities
tudo perfeito o quarto, café da manha e atendimento, quando eu voltar pode ter certeza que me hospedarei nesse mesmo hotel.
Stayed 5 nights in Jan 2026
Verified review

6/10 Okay

Silezia

Liked: Staff & service
Quarto atendeu, porem toalhas rasgadas e muito ruins.
Stayed 5 nights in Jan 2026
Verified review

6/10 Okay

TATIANE NUNES PEREIRA

Liked: Staff & service
Equipe gentil e muito solicita a acomodação que não é boa.
Stayed 2 nights in Jan 2026
Verified review

4/10 Poor

Sandra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo abaixo da expectativa.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Jong Hoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perto to loja..confortável
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Caio

Liked: Cleanliness, staff & service, amenities
Em Geral foi uma boa experiência, poderia melhorar o chuveiro que saia pouca água e o café poderia melhor um pouco, mais no geral é uma otima opção com custo benefícios, a localização é otima para comprar e passeios pelo Bom Retiro.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Nair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Não tomei café da manhã o compromisso era em um horário antes de ser servido o café da manhã, não faltará oportunidade de eu voltar para ficar no café,obrigada.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Bruno

Liked: Staff & service, amenities
O chuveiro no último dia não deitava água quente mas de resto tudo bem
Stayed 6 nights in Dec 2025