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Fenix Bom Retiro

Property class: 2.5
Hotel near Pinacoteca do Estado Museum in São Paulo

Choose dates to view prices

Photo gallery for Fenix Bom Retiro

The exterior of the Fenix Hotel, featuring a prominent entrance with a glass door, a signboard with the hotel name, and two large planters on the sidewalk.
A reception desk with a wooden finish and a digital clock displaying time in São Paulo and New York.
A restaurant with multiple wooden tables and chairs, large windows with a view of buildings, and potted plants.
A neatly arranged bedroom with a bed, a bedside table, a wardrobe, and a framed picture on the wall.
A hotel hallway with a fire extinguisher, a door, and a wall-mounted sign.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Rua Prates 324, São Paulo, SP, 01121-000
  • Place, Rua Jose Paulino
    ‪2 min walk‬
  • Place, Pinacoteca do Estado Museum
    ‪8 min walk‬
  • Place, Rua 25 de Marco
    ‪14 min walk‬
  • Airport, São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Double Room

A neatly arranged bedroom with a bed, a bedside table, a wardrobe, and a framed picture on the wall.

Standard Double Room

8.4 out of 10
Very good
(6 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

A hotel room with two single beds, a wooden wardrobe, and a nightstand.

Standard Twin Room

8.0 out of 10
Very good
(7 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

A bedroom with a bed, a TV mounted on the wall, a wooden desk, and a bathroom visible through an open door.

Standard Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Junior Triple Room

A hotel room with two beds, each with a patterned bedspread, a wooden nightstand with a remote control, and a white curtain.

Junior Triple Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Economy Twin Room

A bedroom with a bed, a TV mounted on the wall, a wardrobe, and a small refrigerator.

Economy Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Triple Room

A hotel room with a bed, a desk, a TV, an air conditioner, and a wardrobe.

Family Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Triple Room

A bedroom with a bed, a desk, a chair, a television, and a door.

Standard Triple Room

  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

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About the area

São Paulo

Bom Retiro stay.A stay at this Bom Retiro hotel places you within half a mile (1 km) of Pinacoteca do Estado Museum and 3 miles (5 km) of Shopping Center Norte. Expo Center North and Paulista Avenue are also within 3 miles (5 km).

What's nearby

  • Rua Três Rios - 2 min walk - 0.2 km
  • Rua Jose Paulino - 2 min walk - 0.2 km
  • Pinacoteca do Estado Museum - 8 min walk - 0.7 km
  • Sala São Paulo Concert Hall - 11 min walk - 1.0 km
  • Rua 25 de Marco - 14 min walk - 1.2 km

Getting around

  • Luz Station - 8 min walk
  • Tiradentes Station - 8 min walk
  • Campo de Marte Airport (RTE) - 10 min drive

Restaurants

  • ‪Restaurante Santa Rosa Do Bom Retiro - ‬3 min walk
  • ‪Boamesa Bom Retiro - ‬3 min walk
  • ‪Mercearia do Chopp - ‬1 min walk
  • ‪Choyee - ‬3 min walk
  • ‪Han Kang - ‬1 min walk

About this property

Fenix Bom Retiro

Hotel near Pinacoteca do Estado Museum in São Paulo
Free breakfast is served daily. Public spaces have free WiFi. Fenix Bom Retiro also features a vending machine and an elevator.

This São Paulo hotel is smoke free.

  • 1 building
  • 60 guestrooms or units
  • Continental breakfast (free)
  • Front desk (24 hours)
  • Storage area for luggage
  • Elevator
  • No smoking on site
Fenix Bom Retiro offers 60 air-conditioned accommodations with minibars and hair dryers. LCD televisions are featured in guestrooms.

Bathrooms include showers. This São Paulo hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:00 AM

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LCD TV

Bedroom

  • Bed sheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Mobile key entry

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. Guests can access their rooms with a mobile device.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Fenix Bom Retiro Hotel
Fenix Bom Retiro São Paulo
Fenix Bom Retiro Hotel São Paulo

Frequently asked questions

How close is Fenix Bom Retiro to the airport?

Fenix Bom Retiro is 2.6 mi (10-min drive) away from the Campo de Marte Airport (RTE) airport, the closest popular airport to the property.

How much does it cost to stay at Fenix Bom Retiro?

As of Nov 15, 2026, prices found for a 1-night stay for 2 adults at Fenix Bom Retiro on Dec 14, 2026 start from CA $47, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Fenix Bom Retiro have an airport shuttle?

Airport shuttle services are not available at Fenix Bom Retiro.

Does Fenix Bom Retiro offer free breakfast?

Fenix Bom Retiro offers free continental breakfast every day from 6:30 AM to 10:00 AM.

Is there a casino at Fenix Bom Retiro?

No, there is no casino at this hotel.

What time is check-in at Fenix Bom Retiro?

Check-in start time: 2:00 PM; Check-in end time: 11:30 AM.

Is there free parking at Fenix Bom Retiro?

Free parking is not available at this hotel.

Does Fenix Bom Retiro have a pool?

Fenix Bom Retiro does not have a pool.

Does Fenix Bom Retiro have a spa?

There are no spa services available at this hotel.

How close is Fenix Bom Retiro to downtown São Paulo?

Fenix Bom Retiro is 1.3 mi away from São Paulo.

Fenix Bom Retiro Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 129 out of 313 reviews
Rating 8 - Good. 71 out of 313 reviews
Rating 6 - Okay. 65 out of 313 reviews
Rating 4 - Poor. 26 out of 313 reviews
Rating 2 - Terrible. 22 out of 313 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Average is good
Stayed 4 nights in Feb 2025
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Cheiro ruim n9 quarto Não toalha de rosto
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness
Banheiro sem lavar, tinha cabelo atrás da porta. Fronha dos travesseiros encardidas. Corredores dos quartos muito escuro.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Sempre fico neste hotel e sempre tem algo que me incomoda. Tomadas que não funcionam, chuveiro com água fria, luz do banheiro queimada. O café é simples mas gostoso e o hotel é perto de tudo. Umas sugestões : trocar as toalhas pq as do hotel é pior do que as de motel. E troquem a tv por smart, queremos assistir netflix.
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities, property conditions & facilities
Hotel bem simples e útil, perto de bastante restaurantes e lojas de conveniência.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tive uma ótima experiência na hospedagem. O serviço de atendimento foi muito bom. Os atendentes foram muito atenciosos.
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Acho que o café da manhã precisa melhorar.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Muito bom pra resolver as coisas nas proximidades. Dormi bem, preço muito bom, café da manhã bem farto!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Equipe de funcionários ótimos, café da manhã muito bom.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
muito bem atendido, otima localização.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Café da manhã muito bom Cama muito boa Roupa de cama limpa
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Quarto limpo Bom atendimento
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gostei, pelo valor pago, café da manhã básico mais bom, localização excelente pra quem vai ao bom retiro
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness
Hotel padrão construtivo é mobiliário mais velho (atende pelo custo benefício), entretanto, banheiro c/ cheiro de urina e mofo durante toda a estadia, mesmo pedindo p/ reforçar a limpeza
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O quarto estava extremamente cheiroso, bem limpinho, a equipe foi muito educada, ja é a 3° vez que me hospedo e sempre é uma ótima experiência
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
É um hotel bem simples que deixa muito a desejar desde sua estrutura de recepção elevador quartos banheiros até café da manhã isolamento acústico camas cobertores etc Precisa urgentemente de uma atualização e melhorias em todos os níveis Na verdade só vale pelo custo benefício e a localização dependendo do que vá fazer por ali Enfim é sofrível nem estacionamento oferece prepare se !
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Foi uma boa experiência, o café da manhã estava bom e o quarto limpo.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótima localização, quarto limpo e organizado, atendimento e funcionários atenciosos, café da manhã muito bom e com uma vista maravilhosa.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O hotel é bem localizado, mas a camareira não arruma os quartos, e a reposição dos itens do café da manhã é muito demorada.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Atendeu minhas expectativas
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Estadia na média
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top demais tranquilo sem problema nem um tudo ótimo
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
A limpeza nao passou no meu quarto nesses 3 dias que fiquei.
Stayed 3 nights in May 2026
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
Fiquei hospedado 4 dias e todos eles o hotel sem internet. Inadimissivel… todos os dias tive que ficar pedindo toalha pois estávamos em casal e só colocavam uma. Pedi troca de quarto por me colocaram embaixo da cozinha onde tinha barulho a partir das 4 da manhã …. O quarto q estava o box do banheiro vazava água para dentro do banheiro… sinalizei mas mexeram e não resolveu… café da manhã pobre, limitado e todos os dias a mesma coisa… já fiquei hospedado lá por diversas vezes sempre teve problemas a hospedagem é simples mas é funcional.. Mas desta vez foi péssimo e caiu muito o suporte e serviço do hotel. Na próxima não fico mais lá
Stayed 4 nights in May 2026
Verified review

6/10 Okay

Disliked: Staff & service
café da manhã mal preparado e funcionários da cozinha mal educados
Stayed 3 nights in May 2026