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Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel

3.0 star property
3-star hotel near Biltmore Estate

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Photo gallery for Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel

Exterior
Lobby
Property amenity
Property amenity
Room, Multiple Beds, Non Smoking

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
4 Roberts Rd, Asheville, NC, 28803
  • Place, Blue Ridge Parkway Asheville Entrance
    ‪2 min drive‬
  • Place, Blue Ridge National Heritage Area
    ‪3 min drive‬
  • Place, Blue Ridge Parkway Visitor Center
    ‪3 min drive‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Down comforters, Tempur-Pedic beds, individually decorated

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(33 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(62 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 Queen Bed, Non Smoking

Down comforters, Tempur-Pedic beds, individually decorated

Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(36 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room, Multiple Beds, Non Smoking

Room, Multiple Beds, Non Smoking

Room, Multiple Beds, Non Smoking

8.8 out of 10
Excellent
(17 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Luxury Single Room, 1 King Bed, Non Smoking

Luxury Single Room, 1 King Bed, Non Smoking

Luxury Single Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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La Quinta Inn & Suites by Wyndham Downtown Asheville

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  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, 2,029 reviews
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CA $124 total
includes taxes & fees
May 31 - Jun 1
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About the area

Asheville

South Asheville stay.Your stay at this South Asheville hotel places you within 2 miles (3 km) of Historic Biltmore Village and Cathedral Of All Souls. Galilean Fisherman Free School and Highland Brewing Company are also within 3 miles (5 km).

What's nearby

  • Blue Ridge Parkway Asheville Entrance - 2 min drive - 3.3 km
  • Historic Biltmore Village - 2 min drive - 2.4 km
  • Blue Ridge National Heritage Area - 3 min drive - 3.6 km
  • Blue Ridge Parkway Visitor Center - 3 min drive - 4.3 km
  • Western North Carolina Nature Center - 3 min drive - 4.4 km

Getting around

  • Asheville Regional Airport (AVL) - 22 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Orale’s Bar And Grill - ‬4 min drive
  • ‪Jersey Mike's Subs - ‬7 min drive
  • ‪Sweeten Creek Coffee - ‬13 min walk

About this property

Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel

3-star hotel near Biltmore Estate
Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A business center and a meeting room are available. A terrace, a vending machine, and gift shops/newsstands are also featured at the business-friendly Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel. Free self parking is available. A complete renovation of Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel was completed in January 2023.

This 3-star Asheville hotel is smoke free.

  • 1 building
  • 73 guestrooms or units
  • 4 levels
  • Built in 2009
  • To-go breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Tour and ticket information
  • Concierge
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • 1 conference room
Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel offers 73 accommodations with coffee/tea makers and designer toiletries. Each accommodation is individually furnished and decorated. Tempur-Pedic beds feature down comforters. A pillow menu is available. 42-inch LCD televisions come with satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

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La Quinta Inn & Suites by Wyndham Downtown Asheville
Asheville
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, 2,029 reviews
The price is CA $109
CA $124 total
includes taxes & fees
May 31 - Jun 1
La Quinta Inn & Suites by Wyndham Downtown Asheville

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas
  • Wine tours

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (34 inches high)
  • Lever door handles
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch LCD TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Tempur-Pedic mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 10.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve access to the heated pool. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Brookstone Asheville

Brookstone Lodge

Brookstone Lodge Asheville

Brookstone Hotel Asheville

Brookstone Lodge

Brookstone Lodge near Biltmore Village Ascend Hotel Collection

Frequently asked questions

How close is Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel to the airport?

Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel is 15.8 mi (22-min drive) away from the Asheville Regional Airport (AVL) airport, the closest popular airport to the property.

How much does it cost to stay at Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel?

As of May 28, 2026, prices found for a 1-night stay for 2 adults at Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel on Jun 14, 2026 start from CA $117, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel have an airport shuttle?

Airport shuttle services are not available at Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel.

Does Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel offer free breakfast?

Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel offers free on-the-go breakfast on weekdays between 6:30 AM and 9:30 AM and weekends between 7:00 AM and 10:00 AM.

Is there a casino at Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel?

No, there is no casino at this hotel.

What time is check-in at Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel?

This hotel offers free self parking.

Does Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel have a pool?

Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel features an indoor pool. Guests can enjoy pool access from 10:00 AM to 10:00 PM.

Does Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel have a spa?

There are no spa services available at this hotel.

How close is Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel to downtown Asheville?

Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel is 3.5 mi away from Asheville.

Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 652 out of 1224 reviews
Rating 8 - Good. 338 out of 1224 reviews
Rating 6 - Okay. 146 out of 1224 reviews
Rating 4 - Poor. 57 out of 1224 reviews
Rating 2 - Terrible. 31 out of 1224 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

LISA, Florence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice facility for the price. Nicely remodeled and clean. Staff was helpful when we had an issue. Very noisy from folks walking around upstairs. Gym is tiny with two machines. Breakfast was ok. Waffle maker, bagels and pastries, tiny egg rounds and sausage patties. Nothing to do or restaurants that are walkable, but convenient to the Biltmore.
Stayed 2 nights in Apr 2026

2/10 Terrible

Jake

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
I had to wait to enter the building until someone at the front desk finally heard the phone ringing, I followed protocall for after hours check in. Also when I got into my room we had bugs on the bed. I killed and flushed in the toilet. Very discussing
Stayed 2 nights in Feb 2026

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, amenities
Loved the heated pool.
Stayed 3 nights in Feb 2026

10/10 Excellent

Geri, Beverly Hills

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was well appointed, clean and comfortable. We arrived a bit early and the frint desk noticed how tired we were and git us into a room very quickly. Thank you.
Stayed 1 night in Feb 2026

10/10 Excellent

Frank

Travelled with partner
Liked: Cleanliness, amenities
Large, clean room with a comfortable bed. Staff was friendly and helpful. We had a very noisy family at 4am, but that wasn’t their fault.
Stayed 1 night in Feb 2026

10/10 Excellent

Hanna

Liked: Cleanliness, property conditions & facilities
Excellent stay!
Stayed 3 nights in Nov 2025

10/10 Excellent

Donald

Stayed 1 night in Feb 2026

6/10 Okay

Richard

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Gym door did not open with room key. Advertises as a lodge but is really a decorative comfort inn. Limited parking also. Staff was courteous when we needed our HVAC looked at in room for overwhelming heat at night.
Stayed 3 nights in Feb 2026

4/10 Poor

Kimberly

Travelled with family
Disliked: Staff & service
Bathroom door( barn door style) would not stay closed. Key cards were given in used paper holders. Group of men drinking beer between 2 trucks in parking lot when we came back from dinner. Side outside door of hotel had outside trash can overflowing with empty beer cans and still there this morning when left. The breakfast had only cold butter for toast. No jam, etc. No cream for coffee. No fresh fruit. Off brand cereals. Front desk person at check in and check out not friendly. Never said thank you, enjoy your stay, have a safe trip home, nothing. I would never stay here again and I wouldn’t recommend this place to anyone. Hope this review gives someone else the info I wish I had seen first. And fyi Barn Doors are for barns not bathrooms!!,
Stayed 1 night in Feb 2026

10/10 Excellent

Frank

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very large room, and clean. A very noisy neighbor (and child) at 4am was a minor inconvenience, but in general the staff was very attentive.
Stayed 1 night in Feb 2026

8/10 Good

Gabrielle

Liked: Cleanliness, staff & service, amenities
Pros: Absolutely loved the location. It was in close proximity to shops, restaurants, and activities. Breakfast was filling and there multiple choices. It wasn't 5 star but we didn't expect it to be. Cons: Only 1. We were hit with a $200 fee that we were not expecting. The front desk clerk was less than cordial. Iwill say that he was more accommodating after we said we'd go elsewhere because of the fee. Overall a nice stay. Cin
Stayed 3 nights in Jan 2026

10/10 Excellent

Tanner

Stayed 2 nights in Feb 2026

8/10 Good

Ron

Liked: Cleanliness, amenities, property conditions & facilities
Clean and accessible
Stayed 2 nights in Feb 2026

10/10 Excellent

Laura

Stayed 1 night in Feb 2026

6/10 Okay

Diana

Travelled with family
Disliked: Staff & service
It was average - only stayed there bc of the location. Will not stay there again.
Stayed 4 nights in Feb 2026

2/10 Terrible

Matthew

Stayed 2 nights in Feb 2026

6/10 Okay

Caroline

Travelled with group
Liked: Cleanliness
Used AARP by Expedia to book a specific room for girls weekend stay. Called in afternoon to explain late arrival. Was told everything was good and no problems. Got to hotel and given a standard double instead of reserved suite. When asked hotel said it was all they had and had given our room to a stay over customer. We had to stay in the smaller room and to top it off, bathroom door would not stay closed. Breakfast was less than good. Will not stay at this hotel again.
Stayed 1 night in Feb 2026

10/10 Excellent

Laura, Rock Hill

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was close to Biltmore and room was nice
Stayed 1 night in Feb 2026

10/10 Excellent

Darvin

Stayed 1 night in Feb 2026

4/10 Poor

Angela

Disliked: Amenities
They lied the hot tub was broken
Stayed 1 night in Dec 2025

10/10 Excellent

Levi

Stayed 4 nights in Feb 2026

10/10 Excellent

Lapatra

Stayed 1 night in Feb 2026

2/10 Terrible

Michael, Arden

Disliked: Amenities, property conditions & facilities
Damon at the front desk called me a liar when I told him I had a ESA dog. He told me everyone says that, even after I offered to show him the paperwork from my medical provider. I told him that there was no pet policy on the hotels site and regarding a service dog. They are allowed to go wherever the owner goes. He was very rude and short with me. I had prepaid for a week stay and had to call Expedia for a refund.
Stayed 7 nights in Feb 2026

8/10 Good

Cynthia

The staff was amazing. Our room was clean. Our only issue was that our room on the 4th floor was stiflingly warm, and we couldn't determine whether
Stayed 2 nights in Feb 2026

8/10 Good

James

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff was friendly
Stayed 2 nights in Feb 2026