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Candlewood Suites Asheville Downtown by IHG

2.5 star property
Hotel near Harrah's Cherokee Center - Asheville in Asheville

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Photo gallery for Candlewood Suites Asheville Downtown by IHG

Property amenity
Interior
Indoor pool
Desk, blackout drapes, soundproofing, iron/ironing board
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Pet-friendly
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
49 TUNNEL ROAD, Asheville, NC, 28805
  • Place, Harrah's Cherokee Center - Asheville
    ‪2 min drive‬
  • Place, Asheville Mall
    ‪2 min drive‬
  • Place, The Orange Peel
    ‪2 min drive‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Mountain View

Desk, blackout drapes, soundproofing, iron/ironing board

Suite, 1 Bedroom, Mountain View

10.0 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

9.2 out of 10
Wonderful
(46 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Mountain View

Desk, blackout drapes, soundproofing, iron/ironing board

Studio Suite, 2 Queen Beds, Mountain View

9.2 out of 10
Wonderful
(21 reviews)
  • Mountain view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds

Studio Suite, 2 Queen Beds

Studio Suite, 2 Queen Beds

9.8 out of 10
Exceptional
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Studio Suite, 2 Queen Beds

Room amenity

Premium Studio Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite

Studio Suite

Studio Suite

8.0 out of 10
Very good
(7 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Mountain View

Desk, blackout drapes, soundproofing, iron/ironing board

Studio Suite, 1 King Bed, Mountain View

9.8 out of 10
Exceptional
(29 reviews)
  • Mountain view
  • Sleeps 2
  • 1 King Bed

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About the area

Asheville

City center stay.You'll be within half a mile (1 km) of Innsbruck Mall and 2 miles (3 km) of Buncombe County Courthouse with a stay here. Pack Square and Asheville City Hall are also within 2 miles (3 km).

What's nearby

  • Pack Square - 2 min drive - 2.0 km
  • Harrah's Cherokee Center - Asheville - 2 min drive - 2.7 km
  • Asheville Mall - 2 min drive - 1.8 km
  • The Orange Peel - 2 min drive - 2.7 km
  • Wicked Weed Brewing - 2 min drive - 2.7 km

Getting around

  • Asheville Regional Airport (AVL) - 22 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Panda Express - ‬2 min walk
  • ‪Cook Out Burgers - ‬18 min walk
  • ‪Burger King - ‬3 min walk
  • ‪Taco Bell - ‬2 min walk

About this property

Candlewood Suites Asheville Downtown by IHG

Hotel near Harrah's Cherokee Center - Asheville in Asheville
Candlewood Suites Asheville Downtown by IHG offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

You'll find a 24-hour business center on site. A rooftop terrace, barbecue grills, and coffee/tea in a common area are also featured at the business-friendly Candlewood Suites Asheville Downtown by IHG. Self parking is free.

This Asheville hotel is smoke free.

  • 1 building
  • 103 guestrooms or units
  • 5 levels
  • Built in 2021
  • Deli
  • Terrace on the roof
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • BBQ grill(s)
  • Television in lobby
  • ATM
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Candlewood Suites Asheville Downtown by IHG offers 103 air-conditioned accommodations with bathrobes and hair dryers. 50-inch LED televisions come with cable channels. Bathrooms include bathtubs or showers.

This Asheville hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Similar properties

Exterior
Holiday Inn Express & Suites Asheville Downtown by IHG
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, 1,003 reviews
The price is CA $116
CA $131 total
includes taxes & fees
Jan 5 - Jan 6, 2026
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Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 50-inch LED TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per accommodation (varies based on length of stay)
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • An off-leash area is available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Candlewood Stes Downtown
Candlewood Suites Asheville Downtown
Candlewood Suites Asheville Downtown by IHG Hotel
Candlewood Suites Asheville Downtown an IHG Hotel
Candlewood Suites Asheville Downtown by IHG Asheville
Candlewood Suites Asheville Downtown by IHG Hotel Asheville

Candlewood Suites Asheville Downtown by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 424 out of 597 reviews
Rating 8 - Good. 106 out of 597 reviews
Rating 6 - Okay. 26 out of 597 reviews
Rating 4 - Poor. 15 out of 597 reviews
Rating 2 - Terrible. 26 out of 597 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was convenient and a short drive to downtown area and the Sierra Nevada Brewery. The bed was very comfortable and the room was clean. The only downside was there was no safe or housekeeping service.
Stayed 2 nights in Sep 2025

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you like kitchen on your stay, this is the place
Stayed 1 night in Sep 2025

8/10 Good

Conni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pet friendly, good coffee. Affordable & decent location.
Stayed 3 nights in Aug 2025

10/10 Excellent

Natalie

Stayed 2 nights in Aug 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Thoroughly enjoyed
Stayed 2 nights in Sep 2025

10/10 Excellent

Amanda

Stayed 1 night in Aug 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Everything was great and clean! Only thing that I don’t like is the they charge me $50 dollars more for something i don’t even know cause the lady didn’t explain. I pay the room 2 days before the day of the reservation and, that day they’d charge more money.
Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great stay and location!
Stayed 2 nights in Aug 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's was clean and neat.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ricardo

Stayed 1 night in Aug 2025

10/10 Excellent

Aleksandr

Stayed 2 nights in Aug 2025

10/10 Excellent

Simeon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's so clean here and walkable to various restaurants. Will definitely come back
Stayed 1 night in Aug 2025

8/10 Good

McKenna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a stop in town, there was a slight odor in our room, but we got used to it. Nice renovated rooms with full kitchen.
Stayed 1 night in Aug 2025

10/10 Excellent

Manuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was close to eat dinner
Stayed 1 night in Jul 2025

2/10 Terrible

Kristina

Stayed 3 nights in Jul 2025

8/10 Good

Alejandro

Liked: Property conditions & facilities
Disliked: Amenities
Good place to stay for several days.
Stayed 1 night in Jul 2025

10/10 Excellent

Randal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was not very friendly or engaging. Often they did not say “hi” or “good morning”as we walked through the lobby. They could be more warm and welcoming.
Stayed 4 nights in Jul 2025

10/10 Excellent

Yazmin

Liked: Cleanliness, staff & service, property conditions & facilities
Great for a quick trip
Stayed 2 nights in Jun 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to the downtown area of Asheville.
Stayed 1 night in Jun 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice property
Stayed 1 night in Jun 2025

10/10 Excellent

Aidan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight Asheville trip

I was visiting Asheville for the Snot Otters game last Friday and wanted somewheres close to downtown, without breaking the bank. Candlewood Suites accomplished that goal perfectly! My bed was comfy and my suite was cozy, but big. I loved the rooftop bar – though it was closed when I went up, I was able to bring my own beverage and FaceTime my family. The pool, hot tub and coffee were the perfect cap next morning. I love how the TV had an HDMI hookup for my game console! I stayed here once before when the hotel first opened in 2021, this time was even better. Ingles next door is clutch. If I ever come on a solo trip to Asheville, I’ll definitely give your hotel a look!
Stayed 1 night in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’d be happy to stay here again!
Stayed 1 night in Apr 2025

4/10 Poor

Diana

Disliked: Staff & service
We booked a reservation for a specific room. Upon arrival, staff informed us they did not have that room and would be placing us in a different room. In our opinion, a downgrade. Check in took approximately 15-20 minutes; we were not waiting in line, the more experienced staff just seemed not to care to help the newer staff. With the downgrade, hotel staff did not offer compensation despite us asking. My spouse asked for a later check out, which they extended by one hour. The room itself was fine. No complaints. Truthfully though you could go to a comfort inn or any other hotel for a lot less headache, better customer service, and get the same room. My husband and I don’t get an opportunity to get away alone very often. This was the first weekend we’ve taken in about two years. We just were really disappointed. We definitely would not recommend this hotel to anyone looking for an experience, however, if you’re looking for somewhere to lay your head down at night, this would satisfy.
Stayed 1 night in Jun 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Location isn’t walkable but it’s just a couple minutes by car. Having a kitchen in our room, was wonderful and there’s an Ingles right next-door. The rooftop bar was closed but we took our own bottle of wine and sat up there and it was nice. We would stay there again.
Stayed 2 nights in May 2025