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Embassy Suites By Hilton Asheville Downtown

3.5 star property
3.5-star hotel near Harrah's Cherokee Center - Asheville

Choose dates to view prices

Photo gallery for Embassy Suites By Hilton Asheville Downtown

2 restaurants, breakfast, dinner served; American cuisine
Lobby
Lobby
Bar (on property)
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
192 Haywood Street, Asheville, NC, 28801
  • Place, Harrah's Cherokee Center - Asheville
    ‪6 min walk‬
  • Place, Fired Up Creative Lounge Ashville
    ‪6 min walk‬
  • Place, The Orange Peel
    ‪14 min walk‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪16 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed 1 Room

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed 1 Room

9.0 out of 10
Wonderful
(6 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Free toiletries, hair dryer, towels, soap

Studio Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed 2 Room

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed 2 Room

9.8 out of 10
Exceptional
(20 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Corner

Premium bedding, in-room safe, desk, laptop workspace

Premium Suite, 1 King Bed, Corner

  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Corner (Mobility & Hearing, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Corner (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Mountain View (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Mountain View (Hearing)

  • Mountain view
  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed 2 Room, Mountain View, Corner

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed 2 Room, Mountain View, Corner

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Mountain View (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Mountain View (Hearing)

  • Mountain view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

Suite, 1 King Bed, City View | City view

Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Mountain View

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Mountain View

10.0 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds

9.2 out of 10
Wonderful
(19 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds (Hearing)

10.0 out of 10
Exceptional
(5 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Quite, 2 Queen Beds 2 Room, Mountain View

Premium bedding, in-room safe, desk, laptop workspace

Quite, 2 Queen Beds 2 Room, Mountain View

9.2 out of 10
Wonderful
(7 reviews)
  • Mountain view
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible Bathtub, Mountain View (Bathtub, Mobility, Bay View)

55-inch flat-screen TV with digital channels

Suite, 1 King Bed, Accessible Bathtub, Mountain View (Bathtub, Mobility, Bay View)

  • Mountain view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Bathtub (Mobility & Hearing)

  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Bathtub (Mobility & Hearing, Bathtub)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Bathtub (Mobility & Hearing, Bathtub)

8.0 out of 10
Very good
(1 review)
  • 46 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Two-Room Suite With Two Queen Beds-Hearing Accessible

  • Sleeps 6

Two-Room King Suite

  • Sleeps 4

1 King Bed 1 Room Studio Suite

  • Sleeps 4

2 Queen Beds 2 Room Mountain View Suite

  • Sleeps 6

Mobility/Hearing Accessible Studio Suite King Roll-in Shower

  • Sleeps 4

1 King Bed 2 Room Corner Suite Mountain View

  • Sleeps 4

1 Kg Studio Ste Mobility/Hearing Access Tub

  • Sleeps 4

Two Room Suite With 2 Queen Beds

  • Sleeps 6

Two-Room King Suite with City View

  • Sleeps 4

2 Room Corner Suite With 1 King Bed And Roll-in Shower-Mobility And Hearing Accessible

  • Sleeps 4

Two-Room Suite With 1 King Bed And Mountain View-Hearing Accessible

  • Sleeps 4

Two-Room Corner King Suite

  • Sleeps 4

1 King 1 Room Studio Suite Hearing Accessible

  • Sleeps 4

Two-Room King Suite with Mountain View

  • Sleeps 4

Two-Room King Suite-Hearing Accessible

  • Sleeps 4

1 Kg 2 Rm Corner Ste Hearing Accessible Mtnview

  • Sleeps 4

View all photos for 1 Kg 2 Rm Cnr Mobility/Hear Access Tub Mtn View

Bathroom

1 Kg 2 Rm Cnr Mobility/Hear Access Tub Mtn View

  • Sleeps 4

1 King 2 Rm Ste Mobility

  • Sleeps 4

2 Qn 2 Room Ste Mobility

  • Sleeps 6

Premium Room, 1 King Bed, Mountain View (Hearing)

  • Sleeps 4

Suite, 1 King Bed, Accessible Bathtub, Mountain View (Bathtub, Mobility, Bay View)

  • Sleeps 4

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About the area

Asheville

Downtown Asheville stay.With a stay at this Downtown Asheville hotel, you'll be within half a mile (1 km) of Harrah's Cherokee Center - Asheville and 2 miles (3 km) of The Orange Peel. Also, University of North Carolina at Asheville is within 2 miles (3 km) and Biltmore Estate is within 6 miles (10 km).

What's nearby

  • Harrah's Cherokee Center - Asheville - 6 min walk - 0.5 km
  • Fired Up Creative Lounge Ashville - 6 min walk - 0.5 km
  • Grove Arcade - 6 min walk - 0.5 km
  • Downtown Market Asheville - 6 min walk - 0.6 km
  • The Orange Peel - 14 min walk - 1.2 km

Getting around

  • Asheville Regional Airport (AVL) - 18 min drive

Restaurants

  • ‪Shakey’s - ‬4 min walk
  • ‪Pollen - ‬5 min walk
  • ‪Soprana Rooftop Cucina - ‬2 min walk
  • ‪Battery Park Book Exchange And Champagne Bar - ‬5 min walk
  • ‪Sly Grog Lounge - ‬6 min walk

About this property

Embassy Suites By Hilton Asheville Downtown

3.5-star hotel near Harrah's Cherokee Center - Asheville
Embassy Suites By Hilton Asheville Downtown offers its guests an indoor pool and a fitness center. There are 2 restaurants on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

There are 7 meeting rooms available. The business-friendly Embassy Suites By Hilton Asheville Downtown also features a vending machine, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Asheville hotel.

  • 188 guestrooms or units
  • 7 levels
  • 2 dining venues
  • Meeting rooms
  • Built in 2023
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Charging station for electric cars
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Elevator
  • Smoking in designated areas
Embassy Suites By Hilton Asheville Downtown offers 188 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. 55-inch flat-screen televisions come with premium digital channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered valet parking on site (USD 30 per night; includes in/out privileges)
  • Limited onsite valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • 2 restaurants
  • Free daily manager's reception

Things to do

  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Hardwood flooring in room
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch flat-screen TV with premium digital channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Restaurant dining guides
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Guests are required to download the property's Hilton Honors mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: USD 30.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Embassy Suites By Hilton Asheville Downtown Hotel
Embassy Suites By Hilton Asheville Downtown Asheville
Embassy Suites By Hilton Asheville Downtown Hotel Asheville

Embassy Suites By Hilton Asheville Downtown Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 406 out of 486 reviews
Rating 8 - Good. 54 out of 486 reviews
Rating 6 - Okay. 12 out of 486 reviews
Rating 4 - Poor. 8 out of 486 reviews
Rating 2 - Terrible. 6 out of 486 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Narcis

Stayed 2 nights in Nov 2025

10/10 Excellent

Jonathan

Stayed 2 nights in Nov 2025

10/10 Excellent

Albert

Stayed 1 night in Nov 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities
Staff and rooms were very nice.
Stayed 2 nights in Nov 2025

10/10 Excellent

Lisa

Stayed 1 night in Nov 2025

10/10 Excellent

Kinley

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel, wonderful amenities, clean, not a single complaint!
Stayed 1 night in Nov 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very nice, the staff was friendly, and we had a great stay.
Stayed 1 night in Nov 2025

10/10 Excellent

Joanne, Morrisville

Stayed 2 nights in Nov 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

6/10 Okay

Cynthia

Liked: Cleanliness, staff & service, amenities
the room was fabulous as was the bar staff......the valet leaves alot to be desired. despite having to pay for valet parking each night, I retrieved my own car due to the extensive lines and disorganization.
Stayed 2 nights in Nov 2025

10/10 Excellent

Julie

Stayed 1 night in Nov 2025

10/10 Excellent

John

Stayed 2 nights in Nov 2025

10/10 Excellent

Kelsey

Travelled with family
Liked: Cleanliness, staff & service, amenities
Valet only but it was a clean room, good service and the breakfast the following morning with two kids under 5 was perfect from a convenience perspective.
Stayed 1 night in Nov 2025

8/10 Good

Linda

Liked: Cleanliness, amenities, property conditions & facilities
yes-room was spotless and staff courteous. More instructions for TV and a wider range of selections on the TV would have been good.
Stayed 5 nights in Nov 2025

10/10 Excellent

Lindsay

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Great service, amazing breakfast, beautiful hotel!
Stayed 2 nights in Nov 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not have breakfast. However, room service was disappointing because I tried to reach the front desk and room service by calling with no answer. Finally went down and placed my order, which i carried up myself. Furthermore, I think charging $3.50 for a cup of coffee when checking out was a bit much.
Stayed 1 night in Nov 2025

10/10 Excellent

Farley Mariane

Liked: Cleanliness, staff & service, property conditions & facilities
Spent my birthday. Hotel was good, pool was quaint but will do since it’s heated and my kids loved it, although the 2nd day that we went there the bleach odor was so strong. They only do valet parking, which was convenient for us.
Stayed 2 nights in Oct 2025

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
spotless well equipped rooms, nice staff
Stayed 5 nights in Oct 2025

10/10 Excellent

Yuniert

Travelled with family
Liked: Cleanliness, staff & service, amenities
Super clean. Helpful staff and delicious breakfast.
Stayed 4 nights in Oct 2025

2/10 Terrible

Tammy

Stayed 1 night in Nov 2025

10/10 Excellent

Adam

Stayed 2 nights in Oct 2025

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a standard, rather typical American chain hotel. It’s clean, staff are nice, rooms are decent, beds are fine. Breakfast is the same every morning but they do have an omelette station and that’s good. They do offer an afternoon happy hour and snacks which is nice. The hotel is close to the downtown area and walkable. I’d give the hotel an overalll 4.25 out of 5
Stayed 4 nights in Oct 2025

10/10 Excellent

Hal

Travelled with partner
Liked: Amenities
Breakfast buffet was delicious!
Stayed 2 nights in Oct 2025

10/10 Excellent

Vadim

Liked: Cleanliness, staff & service, amenities
Clean room ,friendly staff
Stayed 1 night in Oct 2025

10/10 Excellent

Marcus

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff Great. Rooms excellent
Stayed 2 nights in Oct 2025