Haywood Park Hotel, Ascend Hotel Collection

2.5 star property
Art Deco hotel near Grove Arcade

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Photo gallery for Haywood Park Hotel, Ascend Hotel Collection

Lobby
Meeting facility
Lunch, dinner, brunch served; French cuisine
Lobby sitting area
Grand Suite, 1 King Bed with Sofa Bed, Separate Living Room, City View, Jacuzzi Tub

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Housekeeping

Explore the area

Map
1 Battery Park Ave, Asheville, NC, 28801
  • Harrah's Cherokee Center - Asheville
    ‪3 min walk‬
  • The Orange Peel
    ‪8 min walk‬
  • Biltmore Estate
    ‪9 min drive‬
  • Asheville, NC (AVL-Asheville Regional)
    ‪19 min drive‬

Room options

Junior Suite, 1 King Bed with Sofa Bed, Separate Living Area, Accessible (Transfer Shower)

  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite, 1 Master King Bed with Sofa Bed, Single Person Jetted Tub, Pet Friendly

  • 44 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Grand Suite, 1 King Bed with Sofa Bed, Separate Living Room, City View, Jacuzzi Tub

  • 111 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe City View Suite, 1 King Bed with Sofa Bed, Separate Living/Ding Area, Shower only

  • 91 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Superior Suite, 2 Queen Beds (Garden Tub, Sep. Shower, Pet Friendly)

  • 70 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Suite, 2 Queen Beds, City View (Separate Living/Dining, Shower only)

  • 87 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Executive Suite, 1 Master King Bed with Sofa Bed, Accessible, Pet Friendly, Shower only

  • 44 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Superior Suite, 1 King Bed with Sofa Bed, Garden Tub/Separate Shower, Pet Friendly

  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, No Sitting Area, Shower only

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed with Sofa Bed, Separate Living Area, Shower only

  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Asheville

Downtown Asheville stay.A stay at this Downtown Asheville hotel places you steps from Grove Arcade and within a 5-minute walk of Harrah's Cherokee Center - Asheville. Also, Basilica of Saint Lawrence is within half a mile (1 km) and Western North Carolina Nature Center is within 6 miles (10 km).

What's nearby

  • Grove Arcade - 1 min walk - 0.2 km
  • Harrah's Cherokee Center - Asheville - 3 min walk - 0.3 km
  • Wicked Weed Brewing - 8 min walk - 0.7 km
  • The Orange Peel - 8 min walk - 0.7 km
  • Biltmore Estate - 9 min drive - 8.9 km

Getting around

  • Asheville Regional Airport (AVL) - 18 min drive

Restaurants

  • ‪The S&W Market - ‬2 min walk
  • ‪Old Europe - ‬3 min walk
  • ‪Asheville Yacht Club - ‬2 min walk
  • ‪Thirsty Monk - ‬2 min walk
  • ‪The Bier Garden - ‬1 min walk

About this property

Haywood Park Hotel, Ascend Hotel Collection

Art Deco hotel near Grove Arcade
Haywood Park Hotel, Ascend Hotel Collection offers its guests a full-service spa and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and 4 meeting rooms are available. A vending machine, tour/ticket assistance, and concierge services are also featured at the business-friendly Haywood Park Hotel, Ascend Hotel Collection. Parking is available for a fee.

This Art Deco Asheville hotel is smoke free.

  • 1 building
  • 48 guestrooms or units
  • 4 levels
  • Built in 1923
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Haywood Park Hotel, Ascend Hotel Collection offers 48 accommodations with safes and coffee/tea makers. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 43-inch plasma televisions come with premium cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

This Asheville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Languages

English

Similar properties

Property amenities

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered valet parking on site (USD 19 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Weekend cooked-to-order breakfast available 9:00 AM to 1:00 PM for a fee: USD 15 to 25 for adults and USD 10 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Designer stores
  • Full-service spa
  • Gym
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 43-inch plasma TV with premium cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 60 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15.00 to 25.00 for adults, and USD 10.00 to 15.00 for children
  • Covered valet parking fee: USD 19.00 per day (in/out privileges)
  • Pet fee: USD 60 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Haywood Hotel
Haywood Park
Haywood Park Asheville
Haywood Park Hotel
Haywood Park Hotel Asheville
Park Haywood
Hotel Haywood Park
Haywood Park Hotel
Haywood Park Hotel, Ascend Hotel Collection Hotel
Haywood Park Hotel, Ascend Hotel Collection Asheville
Haywood Park Hotel, Ascend Hotel Collection Hotel Asheville

Haywood Park Hotel, Ascend Hotel Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 693 out of 1000 reviews
Rating 8 - Good. 186 out of 1000 reviews
Rating 6 - Okay. 66 out of 1000 reviews
Rating 4 - Poor. 37 out of 1000 reviews
Rating 2 - Terrible. 18 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

James

Travelled with partner
Disliked: Amenities, property conditions & facilities
This used to be our favorite place to stay when visiting Asheville and where we stayed for our honeymoon 20 years ago. We have been back several times since then and spent our 20th anniversary there last weekend. For the most part, the previous stays have been very nice. The hotel looks like it has not had any significant updates since we first went there. Even the furniture looked the same. The mattress on the bed was in poor shape and slanted towards the middle and had no box spring for support. The shower had very poor water pressure and was luke warm at best (as was the water in the tub) when the dial was turned all the way to hot. We notified the staff several times about the shower and maintenance may have been sent, but with no appreciable improvement to the water pressure or temperature. There were some other issues, but minor in comparison to the water issue. We will most likely stay at a different hotel or rent an air bnb our next trip to Asheville which is a shame because we have had great experiences at the Haywood Park Hotel in the past.
Stayed 3 nights in May 2025

10/10 Excellent

Peter

Stayed 1 night in Apr 2025

10/10 Excellent

Amy

Travelled with group
Great stay
Stayed 1 night in Mar 2025

10/10 Excellent

Laura

Travelled with family
Liked: Amenities
Aurie and James were so helpful when I arrived, and during my stay - Love & prayers to Asheville ☮️
Stayed 2 nights in Mar 2025

8/10 Good

Rachel

Stayed 4 nights in Dec 2024

6/10 Okay

Emily

Travelled with family
Disliked: Staff & service, property conditions & facilities
Our air conditioning in our room went out, after letting the front desk know that morning, we had to remind them four times until we were moved to a new room at 8:30 at night. The room was an upgrade and we appreciated that. The vending/drink situation is very inconvenient. You have to buy your drinks from the receptionist. The food was a vending machine that only accepted one dollar bills. The location is great, but we would not stay here again.
Stayed 2 nights in Mar 2025

10/10 Excellent

robin, blowing rock

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
great location in downtown Asheville, close to everything
Stayed 2 nights in Mar 2025

10/10 Excellent

Jasmine M.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Favorite Plays to Stay!

Friendly and helpful staff!
Stayed 1 night in Mar 2025

8/10 Good

Helen

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent property. Only issues was a towel bar became disassembled upon reaching for a towel. And, one the sinks was clogged.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with a great location!
Stayed 1 night in Mar 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the valet lost my car it was a terrific hotel!
Stayed 2 nights in Feb 2025

10/10 Excellent

nichole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Coteza

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Greatest Experience Ever

Our experience was amazing, the entire staff was friendly, helpful made us felted at home, will stay here everytime I visited Asheville
Stayed 2 nights in Feb 2025

10/10 Excellent

Helene

Stayed 1 night in Feb 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a lovely hotel. Spacious and beautifully decorated. Love the location for dining and looking around.
Stayed 1 night in Feb 2025

10/10 Excellent

Justin

Stayed 1 night in Dec 2024

8/10 Good

anna

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2025

10/10 Excellent

Kelsey

Stayed 1 night in Feb 2025

8/10 Good

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent but not perfect

It's tougher to find hotels that don't require valet, which makes it more difficult to leave on a whim to explore. This place has probably seen better days, and the restaurant in front has closed--understandable given the recent events. I hope they work on the elevators a little more. On the plus side, the bathroom was one of the best laid out I've seen and a very nice shower.
Stayed 2 nights in Feb 2025

4/10 Poor

June

The room’s heat wasn’t adjustable. I had to cover up in bed to read. No way to heat water for tea. Staff was unhelpful and preferred visiting with each other— except for valet parking who was helpful. The room besides being cold was very unwelcoming. It felt like a small warehouse with furniture shoved up against the wall. Didn’t even serve coffee in the lobby. The bed was comfortable and the location is great. I was had reservations for next weekend-I cancelled them.
Stayed 2 nights in Feb 2025

6/10 Okay

Steven

Stayed 2 nights in Feb 2025

10/10 Excellent

Debra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty and comfortable room very convenient to venue.
Stayed 1 night in Feb 2025

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to the beautiful town of Asheville.
Stayed 1 night in Feb 2025