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Hilton Garden Inn - Asheville South

3.0 star property
3-star hotel near Asheville Outlets

Choose dates to view prices

Photo gallery for Hilton Garden Inn - Asheville South

Terrace/patio
Front of property
Exterior
Front of property
1 bedroom, desk, laptop workspace, blackout drapes

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Free airport shuttle
  • Housekeeping

Explore the area

Map
9 Rocky Ridge Road, Asheville, NC, 28806
  • Asheville Outlets
    ‪2 min walk‬
  • Biltmore Estate
    ‪8 min drive‬
  • The Orange Peel
    ‪9 min drive‬
  • Asheville, NC (AVL-Asheville Regional)
    ‪11 min drive‬

Room options

View all photos for Room, 1 King Bed

1 bedroom, desk, laptop workspace, blackout drapes

Room, 1 King Bed

9.0 out of 10
Wonderful
(43 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

1 bedroom, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Drinks and Snacks)

1 bedroom, desk, laptop workspace, blackout drapes

Room, 1 King Bed (Drinks and Snacks)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

1 bedroom, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible (Hearing)

9.2 out of 10
Wonderful
(5 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Room, 2 Queen Beds, Accessible (Roll-In Shower)

8.6 out of 10
Excellent
(7 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

1 bedroom, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(4 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower, Hearing & Mobility)

1 bedroom, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible (Roll-In Shower, Hearing & Mobility)

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

1 bedroom, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible (Hearing)

8.6 out of 10
Excellent
(7 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

1 bedroom, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(85 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Asheville

West Asheville stay.A stay at this West Asheville hotel places you within half a mile (1 km) of Asheville Outlets and 3 miles (5 km) of North Carolina Arboretum. Biltmore Park Town Square is within 6 miles (10 km) and The Orange Peel is within 9 miles (15 km).

What's nearby

  • Asheville Outlets - 2 min walk - 0.2 km
  • Biltmore Park Town Square - 8 min drive - 9.5 km
  • Antler Hill Village - 8 min drive - 7.3 km
  • Biltmore Estate - 8 min drive - 7.3 km
  • The Orange Peel - 9 min drive - 10.3 km

Getting around

  • Asheville Regional Airport (AVL) - 12 min drive

Restaurants

  • ‪McDonald's - ‬7 min drive
  • ‪McDonald's - ‬8 min walk
  • ‪Papa's & Beer Mexican Restaurant - ‬16 min walk
  • ‪Sand Hill Kitchen - ‬5 min drive
  • ‪Cracker Barrel - ‬7 min drive

About this property

Hilton Garden Inn - Asheville South

3-star hotel near Asheville Outlets
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A roundtrip airport shuttle is free (available 24 hours). A fitness center, a terrace, and complimentary newspapers in the lobby are also featured at the business-friendly Hilton Garden Inn - Asheville South. Self parking is free.

This 3-star Asheville hotel is smoke free.

  • 1 building
  • 111 guestrooms or units
  • 5 levels
  • Built in 2020
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hilton Garden Inn - Asheville South offers 111 accommodations with coffee/tea makers and designer toiletries. Flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English

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Property amenities

Family friendly

  • In-room crib

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available for a fee: USD 9.90 to 15.95 for adults and USD 6.95 to 7 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 9.90 to 15.95 for adults, and USD 6.95 to 7.00 for children
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80.4672 km) of the property will not be allowed to check in
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. Only bookings from non-local guests are accepted. Guests whose residence is within 50 mi (80.4672 km) of the property will not be allowed to check in. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Asheville Asheville
Hilton Garden Inn - Asheville South Hotel
Hilton Garden Inn - Asheville South Asheville
Hilton Garden Inn - Asheville South Hotel Asheville

Hilton Garden Inn - Asheville South Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 593 out of 809 reviews
Rating 8 - Good. 130 out of 809 reviews
Rating 6 - Okay. 46 out of 809 reviews
Rating 4 - Poor. 20 out of 809 reviews
Rating 2 - Terrible. 20 out of 809 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lucas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again
Stayed 1 night in Mar 2025

10/10 Excellent

Darlene

Travelled with family
Liked: Amenities
The property was exceptionally clean! Yeah!!
Stayed 1 night in Mar 2025

4/10 Poor

Emily

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I drove 12 hours to North Carolina and wanted nothing but to relax and sleep at the hotel before I had to make the 12 hour drive back home. Between the power going out for at least 6 hours (it went out at 4am and was still out when I left around 10am) and their extremely loud housekeeping staff, I barely got any sleep. While the power going out was due to the weather and wasn’t anything in their control, they should have a back up generator or something. The housekeeping staff continuously slammed doors every 1-2 minutes starting at around 8am which woke me up. They also were having really loud conversations right outside my door. I know it was housekeeping because I could see them through my peep hole with their cleaning carts. The food I purchased from their mini store in the lobby upset my stomach. And the beds were extremely uncomfortable. The only reason I didn’t give them 1 star was because the room was very clean and the drink I ordered was good.
Stayed 2 nights in Mar 2025

10/10 Excellent

Terry

Stayed 1 night in Jan 2025

8/10 Good

kim

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was very nice. I would stay there again.
Stayed 1 night in Dec 2024

10/10 Excellent

Woodrow

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet place to stay
Stayed 1 night in Dec 2024

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. The rooms were clean. Overall rating is excellent.
Stayed 2 nights in Dec 2024

6/10 Okay

Melody

Travelled with family
Liked: Cleanliness

Breakfest was not a good value . poor quality.

Stayed 1 night in Nov 2024

2/10 Terrible

Tammy

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Unsatisfied

We arrived to check in the guy at desk had no idea what he was doing. Said the room was going to be almost $400 then he said an additional $85 for the puppy. We were going to leave and not stay because the charge I was told while booking and holding the room was much lower. Then he said it would be around $199 which my mom paid on her Hilton Honors card because she had points. Now I have a bill on my card for $303.97 I will be disputing this charge and leaving a terrible review for the lack of customer service and the additional charges and nit to mention the water was completely shut off on us.
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely phenomenal all the way around. Friendly staff. Very nice little courtyard as well.
Stayed 1 night in Aug 2024

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Would stay there again if in the area.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kellie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3rd time staying
Stayed 3 nights in Sep 2024

4/10 Poor

Dapindra Singh

Travelled with partner
Liked: Amenities
Disliked: Cleanliness
Not worth it. Rooms giving some bad odor. Not cleaned during stay They also did not give us the room which was booked. Would avoid such hotel again
Stayed 2 nights in Sep 2024

10/10 Excellent

Adailton

Stayed 1 night in Sep 2024

10/10 Excellent

Max

Stayed 1 night in Aug 2024

10/10 Excellent

Austin

Stayed 1 night in Sep 2024

8/10 Good

James, Moncks Corner

Travelled with partner
Liked: Amenities
Stay was very good
Stayed 1 night in Sep 2024

8/10 Good

R Bruce

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really clean. Comfortable rom overall. Great night sleep.
Stayed 1 night in Sep 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location!
Stayed 2 nights in Aug 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Dan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Sep 2024

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff all had wonderfully positive attitudes!
Stayed 1 night in Sep 2024

10/10 Excellent

KEISHA

Quiet!
Stayed 1 night in Sep 2024

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, amenities
Great customer service
Stayed 2 nights in Aug 2024