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Holiday Inn Asheville Biltmore by IHG

3.0 star property
3-star hotel near Bob Lewis Ballpark

Choose dates to view prices

Photo gallery for Holiday Inn Asheville Biltmore by IHG

Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Exterior
Lobby
Interior
BBQ/picnic area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar

Explore the area

View in a map
435 Smokey Park Hwy, Asheville, NC, 28806
  • Place, Asheville Outlets
    ‪4 min drive‬
  • Place, Bob Lewis Ballpark
    ‪5 min drive‬
  • Place, Biltmore Estate
    ‪9 min drive‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(86 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Comm, Mobil, Roll Shwr)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Roll-in Shower (Comm, Mobil, Roll Shwr)

9.2 out of 10
Wonderful
(10 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Comm, Mobility, Access Tub)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Comm, Mobility, Access Tub)

9.0 out of 10
Wonderful
(9 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(30 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room

9.4 out of 10
Exceptional
(8 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Asheville

West Asheville stay.A stay at this West Asheville hotel places you within 3 miles (5 km) of Bob Lewis Ballpark and 6 miles (10 km) of Asheville Outlets. Also within 9 miles (15 km) are North Carolina Arboretum and Pack Square.

What's nearby

  • Asheville Outlets - 4 min drive - 6.0 km
  • Bob Lewis Ballpark - 5 min drive - 3.1 km
  • Biltmore Estate - 9 min drive - 9.2 km
  • The Orange Peel - 9 min drive - 12.1 km
  • University of North Carolina at Asheville - 10 min drive - 13.3 km

Getting around

  • Asheville Regional Airport (AVL) - 14 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Sonic Drive-In - ‬3 min drive
  • ‪The Madness - ‬12 min walk
  • ‪Starbucks - ‬14 min walk

About this property

Holiday Inn Asheville Biltmore by IHG

3-star hotel near Bob Lewis Ballpark
Holiday Inn Asheville Biltmore by IHG offers its guests a seasonal outdoor pool, an indoor pool, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 7 meeting rooms are available. Event space at this hotel measures 4499 square feet (418 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Asheville Biltmore by IHG. Self parking is free. A complete renovation of Holiday Inn Asheville Biltmore by IHG was completed in May 2022.

Smoking is allowed in designated areas at this 3-star Asheville hotel.

  • 1 building
  • 156 guestrooms or units
  • 6 levels
  • 4499 sq ft of conference space
  • 418 sq m of conference space
  • Built in 1989
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Dining venue
Holiday Inn Asheville Biltmore by IHG offers 156 accommodations with coffee/tea makers and complimentary weekday newspapers. 40-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

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  • Hot tub
  • Breakfast included
  • Pet-friendly
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Property amenities

Family friendly

  • Children's games
  • Fenced pool
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 7 to 16.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • 24-hour gym
  • Books
  • Games
  • Indoor pool
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night
  • Maximum 2 pets
  • Food and water bowls and an off-leash area are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 7 to 16.95 for adults, and USD 0 to 0 for children
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • The seasonal pool will open May 27 and close September 30.
  • Pool access available from 10:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Asheville Biltmore Hotel
Biltmore Holiday Inn
Holiday Inn Asheville
Holiday Inn Asheville Biltmore
Holiday Inn Biltmore
Holiday Inn Biltmore Asheville
Holiday Inn Biltmore Hotel
Holiday Inn Biltmore Hotel Asheville
Holiday Inn Asheville Biltmore East Hotel Asheville

Holiday Inn Asheville Biltmore by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 605 out of 1002 reviews
Rating 8 - Good. 251 out of 1002 reviews
Rating 6 - Okay. 81 out of 1002 reviews
Rating 4 - Poor. 34 out of 1002 reviews
Rating 2 - Terrible. 31 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice hotel

We did not spend much time in the hotel on our visit, but the room was nice, the bed and linens were great. The breakfast was a little expensive so we found other places to eat. We did not want a buffet - too much food for us.
Stayed 2 nights in Jul 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property.
Stayed 1 night in Jul 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

James M

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful lobby, bar & dining available, energetic & upbeat staff responded immediately to problem opening door
Stayed 1 night in Jul 2025

6/10 Okay

Betsy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Shsb
Stayed 4 nights in Jul 2025

10/10 Excellent

Krzysztof

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable, clean rooms, easy parking
Stayed 3 nights in Jul 2025

10/10 Excellent

Summer

Travelled with pets
Good
Stayed 1 night in Jul 2025

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed my visit. The staff members were all polite, helpful, courteous and nice. The bed was extremely comfortable. The lighting in the bathroom was great for makeup and hair. I had problems with understanding how the AC in the room worked, but staff helped me out with that,
Stayed 3 nights in Jul 2025

10/10 Excellent

Steven

Travelled with family
Liked: Staff & service
Stayed 1 night in May 2025

10/10 Excellent

LAVONNE, Southport

Stayed 1 night in Jun 2025

10/10 Excellent

Daryna

Liked: Cleanliness, staff & service, property conditions & facilities
T
Stayed 5 nights in Jun 2025

8/10 Good

Kathy

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were guest given a handicap room which we didn’t need facing the indoor pool. When we requested a trim change, it was immediately switched to the second floor in a much nicer room. Other than that, the hotel was nice and the staff was pleasant. They offered a breakfast buffet for an additional cost. Our room rate should have included the breakfast at no additional cost. The hotel was renovated in 2022, and Asheville tends to have higher rates, so we expected that. However, during a 6-week road trip, we’ve stayed at nicer hotels that always included breakfast. Other than that, this hotel was nice.
Stayed 1 night in Jun 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Sharon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Roger

Stayed 1 night in Jun 2025

10/10 Excellent

Douglas

Liked: Cleanliness, amenities, property conditions & facilities
Ok place for one nite
Stayed 1 night in Jun 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The chicken tenders were terrible. I ate one, left the rest. The kitchen needs help.
Stayed 2 nights in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
All the staff we interacted with were very warm and courteous. The hotel has a very cozy bar/restaurant area. The atrium of the hotel was also very zen with a fireplace and fountains, lots of light and comfortable spots to read a book with a cup of coffee.
Stayed 1 night in Jun 2025

10/10 Excellent

Kristy

Travelled with family
Liked: Cleanliness
In town for softball tournament and the place was clean and staff was friendly.
Stayed 2 nights in Jun 2025

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quite
Stayed 1 night in Jun 2025

8/10 Good

Betty, Belton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

erin

Travelled with partner
Disliked: Cleanliness
The bathroom tile grout was stained & gross and the alarm clock not set by us but went off at 6am. The off switch was not working and could not be unplugged. It went off every 10 minutes. We got up hours before we wanted to and left. We asked to speak to a manager and there was not one on duty. We left our number because we were told a manager would be in soon. We called later in the day just to be told again, no manager on duty. What? Obviously some changes need to made. How is it that no one could address our concerns?
Stayed 1 night in Jun 2025

10/10 Excellent

Pamela

Stayed 1 night in Jun 2025

10/10 Excellent

Leo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value and safe environment
Stayed 1 night in May 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025