Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area

2.5 star property
Hotel near Asheville Outlets in Asheville

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Photo gallery for Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area

Exterior
Seasonal outdoor pool, open 10 AM to 10 PM, sun loungers
In-room safe, desk, blackout drapes, iron/ironing board
Free daily continental breakfast
Free toiletries, hair dryer, towels, soap
Reviews
9.2

Wonderful

Popular amenities

  • Hot tubHot tubHot tub
  • Pet-friendlyPet-friendlyPet-friendly
  • PoolPoolPool
  • Breakfast included
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry

Explore the area

Map
12 Rocky Ridge Road, Asheville, NC, 28806
  • Popular LocationAsheville Outlets9 min walk
  • Popular LocationThe Orange Peel10 min drive
  • AirportAsheville, NC (AVL-Asheville Regional)11 min drive
  • Popular LocationBiltmore Estate18 min drive

Room options

Suite, 1 King Bed with Sofa bed, Ground Floor

  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room

10/10 Exceptional
  • Sleeps 2
  • 1 Queen Bed

Suite, 2 Queen Beds, Jetted Tub

10/10 Exceptional
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

9.7/10 Exceptional
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

9.8/10 Exceptional
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed

9.2/10 Wonderful
  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Accessible (Accessible Tub)

9.7/10 Exceptional
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible (Roll-In Shower)

7.9/10 Good
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Asheville

West Asheville stay.A stay at this West Asheville hotel places you within half a mile (1 km) of Asheville Outlets and 3 miles (5 km) of North Carolina Arboretum. New Belgium Brewing Company is within 6 miles (10 km) and The Orange Peel is within 9 miles (15 km).

What's nearby

  • Asheville Outlets - 9 min walk
  • The Orange Peel - 10 min drive
  • Biltmore Estate - 18 min drive
  • Biltmore Winery - 19 min drive
  • Antler Hill Village - 20 min drive

Getting around

  • Asheville Regional Airport (AVL) - 11 min drive

Restaurants

  • McDonald's - 6 min drive
  • McDonald's - 7 min walk
  • Galactic Pizza - 4 min drive
  • Applebee's - 7 min drive
  • Sand Hill Kitchen - 5 min drive

About this property

Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area

Hotel near Asheville Outlets in Asheville
Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area offers its guests a seasonal outdoor pool, a spa tub, and a 24-hour fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 700 square feet (65 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area. Free self parking is available.

This Asheville hotel is smoke free.

  • 108 guestrooms or units
  • 5 levels
  • 700 sq ft of conference space
  • 65 sq m of conference space
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Pool or billiards table
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area offers 108 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool
  • Sofa bed

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM–9:30 AM

Things to do

  • 24-hour fitness center
  • Billiards/pool table
  • Seasonal outdoor pool
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Parking for buses, RVs, or other large vehicles is not available at this property.

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • The outdoor pool opens for the season in May.
  • Pool access available from 10 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Asheville-Biltmore Square
Holiday Inn Express Hotel Asheville-Biltmore Square
Holiday Inn Express Hotel Suites Asheville Outlets
Holiday Inn Express Suites Asheville SW Outlet Ctr Area
Holiday Inn Express Hotel Suites Asheville Biltmore Square
Holiday Inn Express Hotel Suites Asheville Outlets an IHG Hotel

Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 685 out of 1001 reviews" "
Rating 8 - Good. 240 out of 1001 reviews" "
Rating 6 - Okay. 45 out of 1001 reviews" "
Rating 4 - Poor. 21 out of 1001 reviews" "
Rating 2 - Terrible. 10 out of 1001 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price was very reasonable and the location was great for all the shopping. The hotel was clean.
Stayed 2 nights in Feb 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Lissa

Stayed 4 nights in Dec 2023

6/10 Okay

Casey

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

KATHY

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Check in: there was a woman at the front door harrasing everyone for money with a story about her car and needing money to get home. I told the desk clerk and she just looked at me like she just didn't care, nor did she respond. Following morning: breakfast lady was texting and never noticed all the people in there. One guy had to tell her there was no juice. 2nd guy told her the waffle machine wasn't working. There was no creamer for coffee (only hazelnut and vanilla) no cold refrigerator items at all such as the usual yogurt and cold items. Needless to say, this being the second stay at this hotel in a month, I will not return.
Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Pam or Harold

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

2/10 Terrible

Denise

Stayed 2 nights in Dec 2023

10/10 Excellent

Oran

Liked: Cleanliness, staff & service, property conditions & facilities
everything was great.
Stayed 2 nights in Dec 2023