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Hotel Indigo Asheville Downtown by IHG

3.5 star property
3.5-star hotel near Basilica of Saint Lawrence

Choose dates to view prices

Photo gallery for Hotel Indigo Asheville Downtown by IHG

Suite, 2 Bedrooms
Exterior
Exterior
Suite, 2 Bedrooms
Suite, 1 Bedroom

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
151 Haywood Street, Asheville, NC, 28801
  • Place, Harrah's Cherokee Center - Asheville
    ‪3 min walk‬
  • Place, Grove Arcade
    ‪3 min walk‬
  • Place, The Orange Peel
    ‪12 min walk‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪16 min drive‬

Room options

View all photos for Suite, 1 King Bed (Bath Shower Combination)

Suite, 1 King Bed (Bath Shower Combination)

Suite, 1 King Bed (Bath Shower Combination)

10.0 out of 10
Exceptional
(6 reviews)
  • 54 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds (Bath Shower Combination)

Premium Room, 2 Queen Beds (Bath Shower Combination)

Premium Room, 2 Queen Beds (Bath Shower Combination)

10.0 out of 10
Exceptional
(10 reviews)
  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Bath Shower Combination)

Suite, 1 Bedroom (Bath Shower Combination)

Suite, 1 Bedroom (Bath Shower Combination)

  • 63 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(8 reviews)
  • 64 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Mobility Accessible (Communications, Roll-In Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, Mobility Accessible (Communications, Roll-In Shower)

  • 38 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

9.0 out of 10
Wonderful
(4 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Hearing Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Hearing Accessible

9.4 out of 10
Exceptional
(3 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed

Suite, 1 Queen Bed

Suite, 1 Queen Bed

7.6 out of 10
Good
(4 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Panoramic Suite, 1 Bedroom (View)

Panoramic Suite, 1 Bedroom (View)

Panoramic Suite, 1 Bedroom (View)

10.0 out of 10
Exceptional
(1 review)
  • 83 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

  • 185 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Hearing Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Hearing Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

9.0 out of 10
Wonderful
(7 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(69 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

9.6 out of 10
Exceptional
(27 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible (Communications, Roll-In Shower)

Free toiletries, hair dryer, towels

Room, Accessible (Communications, Roll-In Shower)

9.6 out of 10
Exceptional
(16 reviews)
  • 38 sq m
  • Sleeps 4
  • 1 Twin Bed

View all photos for Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds

9.8 out of 10
Exceptional
(22 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Asheville

City center stay.A stay at this Downtown Asheville hotel places you steps from Basilica of Saint Lawrence and within a 5-minute walk of Harrah's Cherokee Center - Asheville. Also, Grove Arcade is within half a mile (1 km) and The Orange Peel is within 2 miles (3 km).

What's nearby

  • Harrah's Cherokee Center - Asheville - 3 min walk - 0.3 km
  • Basilica of Saint Lawrence - 3 min walk - 0.3 km
  • Grove Arcade - 3 min walk - 0.3 km
  • Fired Up Creative Lounge Ashville - 5 min walk - 0.4 km
  • The Orange Peel - 12 min walk - 1.1 km

Getting around

  • Asheville Regional Airport (AVL) - 19 min drive

Restaurants

  • ‪Shakey’s - ‬4 min walk
  • ‪Battery Park Book Exchange And Champagne Bar - ‬4 min walk
  • ‪Soprana Rooftop Cucina - ‬3 min walk
  • ‪The Bier Garden - ‬4 min walk
  • ‪Carmel's Kitchen & Bar - ‬4 min walk

About this property

Hotel Indigo Asheville Downtown by IHG

3.5-star hotel near Basilica of Saint Lawrence
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 865 square feet (80 square meters) and includes conference space. A 24-hour fitness center, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Indigo Asheville Downtown by IHG. Parking is available for a fee. A complete renovation of Hotel Indigo Asheville Downtown by IHG was completed in June 2024.

Smoking is allowed in designated areas at this 3.5-star Asheville hotel.

  • 1 building
  • 116 guestrooms or units
  • 13 levels
  • 865 sq ft of conference space
  • 80 sq m of conference space
  • Built in 2009
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Indigo Asheville Downtown by IHG offers 116 accommodations with safes and coffee/tea makers. 55-inch LCD televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

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Property amenities

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Mini-fridge
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 30 per day; includes in/out privileges)
  • Limited onsite valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 15 to 30 for adults and USD 15 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Maximum 1 (weight limit: 80 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 to 30 for adults, and USD 15 to 30 for children
  • Covered valet parking fee: USD 30 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Limited housekeeping is provided every 2 days.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Indigo ASHEVILLE DOWNTOWN
Indigo ASHEVILLE DOWNTOWN

Hotel Indigo Asheville Downtown by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 686 out of 1004 reviews
Rating 8 - Good. 186 out of 1004 reviews
Rating 6 - Okay. 76 out of 1004 reviews
Rating 4 - Poor. 31 out of 1004 reviews
Rating 2 - Terrible. 25 out of 1004 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Matt

Stayed 1 night in Oct 2025

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Valet parking only. Easy valet though. Very kind. Huge shower. Great bedding and view. Everyone was very professional. Nice location.
Stayed 2 nights in Oct 2025

6/10 Okay

wesley

Liked: Staff & service
Yes
Stayed 5 nights in Sep 2025

10/10 Excellent

Carson

Stayed 3 nights in Sep 2025

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great up grade to penthouse room. Very clean and quiet. Great location in Asheville….walking distance to town. Spacious room and bathroom.
Stayed 1 night in Sep 2025

4/10 Poor

Trish

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
The location of the hotel is great, right in the midst of downtown Asheville and walkable to any restaurant, shop, or venue in the area. The staff were polite. The room, at first glance, was very nice. However, when it was time to go to sleep, I did a cursory check to the mattress (for bugs, cleanliness, etc) and realized that the mattress had a two-foot-long blood stain on the side and at the bottom (I wish I were joking). The mattress protector was also blood-stained. I was horrified, honestly. I asked to be moved to another room, which we were (we were moved from the 8th floor to the 2nd floor). After that, I wasn't comfortable, though, and I wasn't able to sleep. The staff were kind and moved us to a new room, but were very nonchalant about the whole thing. I mean, the manager had to have known that this mattress was covered in blood at one point (how could you miss that when cleaning, ya know?) and decided it was fine to let other folks stay in that room. It's not just deeply uncomfortable; it's a health and safety concern and they clearly didn't care.
Stayed 1 night in Sep 2025

10/10 Excellent

Terah

Liked: Cleanliness
Stayed 3 nights in Sep 2025

10/10 Excellent

Tara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice quality bed linens and mattress. Felt high end. Hotel smelled so good!
Stayed 1 night in Sep 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Sep 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is very nice and clean. My boyfriend got a bad case of food poisoning, and we were worried to death they wouldn’t rent us the room again since it was Labor Day weekend. They were so nice and accommodating. They gave us the room despite the busy weekend.
Stayed 1 night in Aug 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, walkable to dining, friendly staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Janis

Stayed 2 nights in Sep 2025

10/10 Excellent

Lakey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, convenient to many of the restaurants and attractions we enjoy in downtown Asheville. Hotel rooms are nice, and the staff is friendly. Second stay there and we will be back.
Stayed 3 nights in Sep 2025

8/10 Good

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities
The beds were comfortable, room was clean and the staff was pleasant. A few light switches didn’t work other than that it was a nice stay.
Stayed 2 nights in Sep 2025

10/10 Excellent

vitaliy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend getaway

It was amazing. Definitely coming next time.
Stayed 2 nights in Sep 2025

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, close to downtown restaurants and bars, staff was friendly and helpful.
Stayed 2 nights in Sep 2025

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, courteous attentive staff
Stayed 2 nights in Sep 2025

10/10 Excellent

tracey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were wonderful! I didn’t love that there is only a valet parking option for $30 per day, but aside from that everything was great!
Stayed 2 nights in Sep 2025

8/10 Good

Leslie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We reserved a balcony suite, which was lovely. Everything about the room was amazing. Loved the larged, tiled shower in the bathroom, with both a very large shower head and a separate shower wand. The gas fireplace was also a very nice amenity. Service was very courteous and accomodating. The hotel is so close to the center of Asheville, you can walk into the city- we also saw busses nearby as well. One minor issue- I wish they provided microwaves in the room, but they do have one in the lobby. The only reason I didn't give them five stars is because, while the balcony afforded us a view of the city and some mountains, it was also open to a major highway directly below us, which was very loud. We'd stay here again, but we'd have to make sure we reserved a room that 1) faced west, so our mountain view had the sun setting, and 2) had a balcony that was skewed further away from the highway. Not sure if they have rooms that could accomadate both those requests though. Overall, the hotel room was absolutely lovely, the service was great, and while we didn’t utilize the restaurant or bar, they looked like they were quite nice as well. We'd just need to be further away from the highway noise and get a westward facing balcony next time.
Stayed 1 night in Sep 2025

10/10 Excellent

Courtney Claire Lucca

Stayed 1 night in Sep 2025

10/10 Excellent

Amor

Travelled with partner
Liked: Amenities
Walking distance to downtown. Lovely spacious rooms. Staff friendly and accommodating
Stayed 2 nights in Sep 2025

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Very walkable to downtown as well as quick access to the highway. Staff was friendly and helpful - will for sure stay again!
Stayed 3 nights in Aug 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff members are friendly and respectful. We stayed here for a convenience that is 10 min.walking distance to Harrahs Cherokee Center. Over all, our room is immaculate.. Il definitely would recommend to stay in this place.
Stayed 1 night in Sep 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
We love staying here. It’s very convenient to downtown. It’s clean and quiet. The only thing that’s inconvenient is going through valet parking every time we want/need access to our car.
Stayed 3 nights in Aug 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was amazing. The staff was awesome. The location great to all the rooftops and restaurants. Easy ass was to the interstate. But you could hear the interstate traffic all night.
Stayed 2 nights in Sep 2025