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Candlewood Suites Austin-Round Rock by IHG

2.5 star property
Hotel perfectly located for exploring Round Rock

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Photo gallery for Candlewood Suites Austin-Round Rock by IHG

Exterior
Lobby sitting area
Exterior
Interior
Studio Suite, 2 Single Beds

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
521 South I35, Round Rock, TX, 78664
  • Place, Memorial Park
    ‪7 min walk‬
  • Place, Chisholm Trail Crossing Park
    ‪10 min walk‬
  • Place, Round Rock West Park
    ‪12 min walk‬
  • Airport, Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪26 min drive‬

Room options

View all photos for Studio Suite

Studio Suite

Studio Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout drapes

Studio Suite, 1 Queen Bed

7.8 out of 10
Good
(13 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom

7.0 out of 10
Good
(8 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Roll-in Shower (Roll-In Shower)

Room amenity

Studio Suite, 1 Queen Bed, Roll-in Shower (Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Accessible Tub)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Accessible Bathtub (Accessible Tub)

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 2 Twin Beds

Studio Suite, 2 Single Beds

Studio Suite, 2 Twin Beds

  • Sleeps 4
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 5
  • 1 Twin Bed

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Lobby

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About the area

Round Rock

City center stay.Within a 15-minute walk of this Three Points hotel, you'll find Memorial Park and Chisholm Trail Crossing Park. Round Rock Donuts and Round Rock High School Softball Field are also within 2 miles (3 km).

What's nearby

  • Round Rock Donuts - 7 min walk - 0.6 km
  • Memorial Park - 7 min walk - 0.6 km
  • Chisholm Trail Crossing Park - 10 min walk - 0.9 km
  • Round Rock West Park - 12 min walk - 1.0 km
  • Round Rock High School Softball Field - 14 min walk - 1.2 km

Getting around

  • Howard Station - 10 min drive
  • Austin Station - 22 min drive
  • Austin-Bergstrom Intl. Airport (AUS) - 30 min drive

Restaurants

  • ‪Round Rock Donuts - ‬12 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Round Rock Tavern - ‬12 min walk
  • ‪Hoot & Annie - ‬13 min walk
  • ‪Ghama Zone Korean Food - ‬15 min walk

About this property

Candlewood Suites Austin-Round Rock by IHG

Hotel perfectly located for exploring Round Rock
A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. A 24-hour fitness center, barbecue grills, and a vending machine are also featured at the business-friendly Candlewood Suites Austin-Round Rock by IHG. Self parking is free. You'll have access to the health club at a partner property.

This Round Rock hotel is smoke free.

  • 1 building
  • 97 guestrooms or units
  • 3 levels
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
Candlewood Suites Austin-Round Rock by IHG offers 97 air-conditioned accommodations with DVD players and safes. 42-inch LCD televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered weekly and change of bedsheets can be requested. Housekeeping is provided on a limited basis.

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Property amenities

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (30 inches high)

Room amenities

Entertainment

  • 42-inch LCD TV with premium cable channels
  • DVD player

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Fitness facility

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. 
    This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Austin-Round
Candlewood Suites Austin-Round Aparthotel
Candlewood Suites Austin-Round Aparthotel Rock
Candlewood Suites Austin-Round Rock
Candlewood Suites Austin-Round Rock Aparthotel Round Rock
Candlewood Suites Austin-Round Rock Aparthotel
Candlewood Suites Austin-Round Rock Round Rock
Candlewood Round Rock
Candlewood Suites Round Rock Hotel Round Rock
Round Rock Candlewood Suites
Candlewood Round Rock
Round Rock Candlewood Suites
Candlewood Suites Austin Round Rock

Candlewood Suites Austin-Round Rock by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 202 out of 486 reviews
Rating 8 - Good. 132 out of 486 reviews
Rating 6 - Okay. 67 out of 486 reviews
Rating 4 - Poor. 41 out of 486 reviews
Rating 2 - Terrible. 44 out of 486 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Tina

Travelled with family
Liked: Cleanliness, staff & service
Staff and parking were good.
Stayed 2 nights in Oct 2025

2/10 Terrible

Kelly

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

2/10 Terrible

Kelly

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First night, I was given a room on the first floor to accommodate myself, grandchild and mother who is wheelchair bound. However the gentleman forgot to put that the room was taken and we were woken up at 3 am by staff trying to get into the room. Knowing I had already booked a return visit I asked for the same room and was told they would reserve it. When we returned the room was already given to someone else. Clearly the employee could see that I had my mother in a wheelchair and I asked for a room on the first floor. She chose to give me a room on the second furthest away from the elevator. People were coming in a variety of times, We could hear the running and talking through the night well past 1:30am. This is not a place for families. This is more a place for long term rentals, workers who stay in various locations. The Candlewood we have near me is sooooo much nicer. I’m very disappointed in this location. If it wasn’t that I had already booked the return trip, I wouldn’t have stay a second time.
Stayed 1 night in Oct 2025

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
It was very clean and felt very safe
Stayed 1 night in Oct 2025

6/10 Okay

Michelle

Travelled with family
Liked: Room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Brenda

Stayed 2 nights in Oct 2025

8/10 Good

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Trudy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for us nice clean
Stayed 13 nights in Sep 2025

10/10 Excellent

Kristin

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing and very quiet atmosphere
Stayed 14 nights in Aug 2025

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

James

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 20 nights in Aug 2025

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Someone tried to enter our room at 6am while we were asleep stating that the lady who checked us in gave us the wrong room. I was awake for the rest of the day extremely tired
Stayed 1 night in Sep 2025

4/10 Poor

Jackson

Stayed 2 nights in Aug 2025

8/10 Good

Xochitl

Stayed 7 nights in Sep 2025

10/10 Excellent

Trudy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My husband I really enjoyed this place it was clean staff friendly room was perfect had everything you need in room pots pans dishes would recommend this place 100 percent thank u
Stayed 5 nights in Sep 2025

8/10 Good

Xochitl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Xochitl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2025

8/10 Good

Xochitl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

8/10 Good

Tamper

Stayed 2 nights in Aug 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
I like it so good I'm booking a 2 week stay in September good job see u in a few weeks
Stayed 13 nights in Jul 2025

6/10 Okay

chris

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Kimberly

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff members were not the friendliest. The staff member that checked us in were slow and made a few mistakes with our booking but tried to make it right. The room was spacious and clean. From our room we could hear every movement in the hall and could hear a dog barking from a couple rooms over. The property appeared to be kept up nice and safe.
Stayed 1 night in Jul 2025

4/10 Poor

Liz

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unfortunate Stay

Certainly not what we expected. The double suite was not enough for 6 people despite it saying there would be more than enough room. We had to get another room last minute. We did it through hotels.com and had gone back down only to find out the room we got/let us reserve wasnt available. The only other was smaller beds and $46 extra! Even though we listed 6 of us we couldnt get more than 4 towels, we had to go buy a set. The bathrooms had mold on the ceilings and one bed had sheets with blood stains. We were given another sheet set to change ourselves. Both rooms had an odd oder to them & had a few scattered roaches.
Stayed 2 nights in Jul 2025

2/10 Terrible

Marshonda

Travelled with family
I will not book here again
Stayed 1 night in Jul 2025